The Jensen Potts Point

2.5 star property

Photo gallery for The Jensen Potts Point

Front of property
Family / Quad Room, Multiple Beds, Non Smoking, Balcony, Shared Bathroom
Reception
Property entrance
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
71 Macleay Street, Potts Point, NSW, 2011
  • Place, Hyde Park
    ‪17 min walk‬
  • Place, Circular Quay
    ‪2 min drive‬
  • Place, Sydney Opera House
    ‪3 min drive‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

Single Room, 1 Twin Bed, Non Smoking, Shared Bathroom

7.4 out of 10
Good
(3 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

Compact Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

9.4 out of 10
Exceptional
(6 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

Triple/ Twin Room, Multiple Beds, Non Smoking, Shared Bathroom

  • 10 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Family / Quad Room, Multiple Beds, Non Smoking, Balcony, Shared Bathroom

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Family Quad Room with Balcony and Shared Bathroom

  • Sleeps 4

Single Room with Shared Bathroom

  • Sleeps 1

Triple/Twin Room with Shared Bathroom

  • Sleeps 3

Premium Queen Room, 1 Queen Bed, Non Smoking, Balcony, Shared Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Compact Double Room with Shared Bathroom

  • Sleeps 2

Premium Queen Room with Balcony and Shared Bathroom

  • Sleeps 2

Queen Room With Shared Bathroom

  • Sleeps 2

Similar properties

About the area

Sydney

With a stay at The Jensen Potts Point in Sydney (Potts Point), you'll be within a 15-minute walk of Woolloomooloo Wharf and Royal Botanic Gardens. .This hotel is 1.3 mi (2.1 km) from Hyde Park and 1.5 mi (2.5 km) from The Domain.

What's nearby

  • Royal Botanic Gardens - 12 min walk - 1.1 km
  • Hyde Park - 17 min walk - 1.5 km
  • Circular Quay - 2 min drive - 2.0 km
  • Pitt Street Mall - 3 min drive - 1.6 km
  • Sydney Opera House - 3 min drive - 2.3 km

Getting around

  • Sydney Circular Quay Station - 3 min drive
  • Kings Cross Station - 9 min walk
  • Sydney Airport (SYD) - 24 min drive

Restaurants

  • ‪Cho Cho San - ‬1 min walk
  • ‪Gypsy Espresso - ‬2 min walk
  • ‪Bistro Rex - ‬3 min walk
  • ‪Greenknowe Cafe - ‬5 min walk
  • ‪The Apollo Restaurant - ‬2 min walk

About this property

The Jensen Potts Point

Hotel in Sydney, 10-minute walk to Woolloomooloo Wharf
The Jensen Potts Point offers 27 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads. Housekeeping is offered weekly and irons/ironing boards can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on a limited basis.
Make yourself at home in one of the 27 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 30 per night)
  • Street parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 3:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 30.0 per stay

Payment types

Important information

Optional extras

  • Nearby parking fee: AUD 30 per night (2001 ft away)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Macleay Lodge
Macleay Lodge Potts Point
Macleay Potts Point
Macleay Hotel Sydney
Macleay Lodge Sydney Hotel Sydney
Macleay
The Jensen Potts Point Hotel
The Jensen Potts Point Potts Point
The Jensen Potts Point Hotel Potts Point

Reviews

The Jensen Potts Point Reviews

8.2

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 80 out of 180 reviews
Rating 8 - Good. 58 out of 180 reviews
Rating 6 - Okay. 24 out of 180 reviews
Rating 4 - Poor. 8 out of 180 reviews
Rating 2 - Terrible. 10 out of 180 reviews

Reviews

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property location is good, within walking distance of kings-Cross, and a short walk to a good Coffee & Bakery place (The Grumpy Baker). The property is not “accessible” to people who need assistance as it has stairs, there’s 3 steps prior to entry, then 1-2 flights of stairs (depending on level you’re on.) The room we stayed in was a “Super Compact” room, had a Q.S bed , pushed hard against a wall, making getting in and out of bed difficult. There is no bathroom , other than a shared bathroom. There is a toilet, shower cubicle, and a hand basin, with paper towel. The hand basin had no hot water at all. The bathroom was however modern, and tastefully decorated. The location in hotel will dictate how much noise you hear, we were at the back of hotel and didn’t hear road noise, but did have a laneway beside us with trucks reversing up, in the early morning with beeping being annoying. Noise within the building carries easily, so expect to hear people above you moving around and floor and stairs noise also. Food options are plenty!! Unfortunately for the price I paid for 2 nights, I could have done a lot better facility wise.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brooke

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, very aesthetically appealing, friendly staff and the bed was SO COMFY!
Stayed 9 nights in Jul 2025

10/10 Excellent

Alinta

Stayed 3 nights in Jul 2025

4/10 Poor

Scott

Disliked: Staff & service, property conditions & facilities
No elevator to take bags Staff too busy on laptop to offer any assistance
Stayed 1 night in Jul 2025

2/10 Terrible

Bay

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately one of the worst stays I have ever had in a hotel. I never usually never do reviews of places unless they are positive but I do feel like I need to share my experience to warn others. Firstly, the price for the rooms are so expensive for what you get. I didn't realise when I was booking their was shared bathrooms- which is completely my fault for not noticing, but for how much you pay, you're 100% better off staying somewhere for $10-$20 more with your own bathroom. I had to wait every morning and night just to use the bathroom because you share with the entire level. It was a nightmare! Also, there are no elevators. Again, super difficult if you have luggage with you. The front desk is barely attended, so we got back from a day out at 4:30pm and for some reason our cards weren't working anymore for our room? There was no one on the desk to help so we had to walk to another hotel to get someone to fix our room keys. They also had no reason as to why they suddenly stopped working. I would not stay here again, hopefully this review helps people in deciding whether to stay at this hotel, don't do it!
Stayed 3 nights in Jul 2025

10/10 Excellent

Katsiaryna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2025

6/10 Okay

Olia

Stayed 3 nights in Jun 2025

10/10 Excellent

Piara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

8/10 Good

Pardhasaradhi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

JIA

Stayed 1 night in Apr 2025

8/10 Good

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great location very close to Kings Cross station which is only 2 stops aways from the city centre. The hotel was very clean although there was an odour coming from the room but after a while you don’t notice it anymore. Staff very friendly and helpful throughout stay. The hotel was very quiet at night even though it is on the Main Street and great choice of bakeries and bars close by. Highly recommend and would stay again.
Stayed 4 nights in Apr 2025

8/10 Good

Alexandre

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Hôtel is conveniently located in Potts Point
Stayed 6 nights in Apr 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing flexibility in regards to check in and check out times, staff was friendly, greal location recommended
Stayed 2 nights in Mar 2025

6/10 Okay

Gerardo

Liked: Cleanliness
Disliked: Staff & service, room comfort

Decent but wouldn’t stay here again

I wouldn’t stay here again. Lobby staff works part time only. There’s no kitchen or shared spaces. Rooms are small, and my room in particular did not have a sink. Shared bathroom was not an issue, and it was usually clean. There’s 1 train station nearby but not a lot of other transit options. You can find another hotel in a better location for the same price.
Stayed 5 nights in Mar 2025

8/10 Good

Braeden

Stayed 2 nights in Mar 2025

10/10 Excellent

Cyd Marie

Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Luis

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was good until I found a cockroach in my room, also there were more in the bad room.
Stayed 3 nights in Mar 2025

8/10 Good

Heldan

Stayed 2 nights in Mar 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good value! Great location, easy to explore the city by walking and train station close by. Clean modern rooms, would be better if the window opens to let fresh air in. Doors are heavy, you can hear other rooms closing loudly… We had late check in and never received the access email… had to call the nearby hotel with joint management to get the door code as there is no one on site in the evening or got back to our email until the next day. Would recommend for the budget :)
Stayed 4 nights in Feb 2025

6/10 Okay

Arantxa

The shared bathroom is inconvenient. The location is great
Stayed 2 nights in Mar 2025

4/10 Poor

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Gregory Laurence

Stayed 1 night in Feb 2025

10/10 Excellent

JAEHA

Stayed 2 nights in Feb 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025