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Sydney Central Hotel managed by The Ascott Limited

4.0 star property

Photo gallery for Sydney Central Hotel managed by The Ascott Limited

Exterior
Property preview
Breakfast, lunch and dinner served
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
169-179 Thomas Street, Haymarket, NSW, 2000
  • Place, World Square Shopping Centre
    ‪5 min walk‬
  • Place, International Convention Centre Sydney
    ‪7 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(14 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(42 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(30 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 2
  • 1 King Bed

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Miscellaneous
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  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,261 reviews
The price is AU$209
includes taxes & fees
22 Jan - 23 Jan
Novotel Sydney on Darling Harbour

About the area

Sydney

A stay at Sydney Central Hotel managed by The Ascott Limited places you in the heart of Sydney, within a 10-minute walk of Capitol Theatre and World Square Shopping Centre. .This hotel is 0.6 mi (0.9 km) from International Convention Centre Sydney and 0.7 mi (1.1 km) from Hyde Park.

What's nearby

  • Capitol Theatre - 5 min walk - 0.5 km
  • World Square Shopping Centre - 5 min walk - 0.5 km
  • International Convention Centre Sydney - 7 min walk - 0.6 km
  • Hyde Park - 10 min walk - 0.9 km
  • Sydney Town Hall - 12 min walk - 1.1 km

Getting around

  • Paddy's Markets Light Rail Station - 5 min walk
  • Sydney Central Station - 7 min walk
  • Sydney Airport (SYD) - 22 min drive

Restaurants

  • ‪Outta Coffee - ‬4 min walk
  • ‪Homm Dessert - ‬3 min walk
  • ‪Satang Thai Takeway - ‬4 min walk
  • ‪Menya Chinatown - ‬2 min walk
  • ‪Daruma Japanese Restaurant - ‬3 min walk

About this property

Sydney Central Hotel managed by The Ascott Limited

Hotel with an outdoor pool, 7-minute walk to Capitol Theatre
Sydney Central Hotel managed by The Ascott Limited offers 255 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 255 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Thomas St Kitchen and Bar, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Sydney? This hotel has 2960 square feet (275 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Thomas St Kitchen and Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 45 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 36 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Thomas St Kitchen and Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 2,960 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 90 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 36 for adults and AUD 19 for children
  • Self parking fee: AUD 45.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 90 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Sydney Central
Novotel Sydney Central
Sydney Central Novotel
Novotel Sydney Central Hotel
Novotel Sydney Central
Sydney Central Hotel Managed by The Ascott Limited Hotel
Sydney Central Hotel Managed by The Ascott Limited Haymarket

Sydney Central Hotel managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel. Good value for money for location, hotel quality, buffet breakfast daily and comfortable rooms. Friendly staff with early check in and late checkout.
Stayed 3 nights in Jan 2026

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Located steps away from Central station for trains and light rail. It is in Chinatown so lots of Asian food in the area. Nice hotel, I will stay there again next time I am in Sydney.
Stayed 1 night in Oct 2025

8/10 Good

Peta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. Very central to city activities. Rooms were clean and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sheena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to public transport
Stayed 5 nights in Oct 2025

6/10 Okay

Andrew

Business traveller
Disliked: Cleanliness, property conditions & facilities
Great location but the property is very dated. The room was large with all the essential amenities. If you're on a budget or want something close to a vibrant part of the city, this is a good choice.
Stayed 1 night in Oct 2025

6/10 Okay

Yungyee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean, but not convenient for guests, such as no towel rack, not enough instant coffee and tea supplies.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and hotel staff were very friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at this location many times before, however this has been the best yet. There were some things that could have made it even better. Check in was very informative and helpful. Although we've stayed here previously, I was unaware that the hotel had a guest laundry. Maybe it's new? We didn't need to use it, but that is very helpful for our future visits. The hotel offered a complimentary breakfast in the restaurant in the lobby. This was excellent and had not been available on previous visits. There was a lot of food to choose from, and plenty of vegetarian options. There was even a gluten free station, and alternate milks available for cereals. There's a pancake machine (!). Everything was well-presented, staff were lovely, and the food was great. This hotel is in a convenient location in Sydney for us on our visits, and is next to/part of a parking structure with reasonable pricing, which is one of the reasons we chose it. Check out is easy. There is a key drop box near the elevator. Two things that could have improved our stay: the lamps on the bedhead are not well placed. Have hit our heads on them multiple times, and it is not possible to sit up in bed. Also, a fire alarm went off on one night of our visit. I appreciate that this is a good thing for safety, but I would have liked to have had an announcement that confirmed all clear afterwards. Instead it just ended, and we couldn't relax/didn't know if it was over/safe.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Business traveller
Liked: Staff & service, room comfort
Staff very pleasant
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Spacious, clean and well-appointed room. Close to transport. Hotel Restaurant Thomas St Kitchen and Bar offered delicious food and exceptional service. All staff at Sydney Central Hotel were attentive, friendly and helpful. Highly recommend.
Stayed 5 nights in Oct 2025

8/10 Good

Rachael

Liked: Staff & service
Very central to darling harbour, train and tram
Stayed 2 nights in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Gihan

Disliked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Bathroom dated. Didn’t like shower being over the bathtub. It would be nice to know when you’re booking whether it’s a standalone shower or above bathtub.
Stayed 1 night in Sep 2025

6/10 Okay

Deniz

Business traveller
Liked: Cleanliness, staff & service, amenities
The executive room was comfortable overall, though it could benefit from some updates. The bathroom felt quite small compared to the rest of the space, which made getting in and out of the bathtub a bit tricky. A refurbishment or layout adjustment could really improve the experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gavin, Seddon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central and staff very responsive
Stayed 1 night in Sep 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Sydney Central Hotel and overall had a very good experience but with one noticeable downside that left me a bit disappointed. First, the positives: the location is absolutely fantastic. It’s right in a convenient spot that makes it easy to get around the city and I really appreciated how close everything was. The room itself was clean, tidy, and very comfortable. My favourite thing about the stay by far was the bed – it was absolutely massive and incredibly comfortable. After a long day of walking around and exploring Sydney, it was exactly what I wanted to come back to. Honestly, one of the best hotel beds I’ve slept in. However, what really let the experience down for me was the TV. At the end of the day, I was so ready to curl up in that amazing bed and watch a movie but the TV was extremely basic. It wasn’t a smart TV, so I couldn’t log into any streaming services and the only channels available were the bare minimum. There wasn’t even a movie channel. In this day and age, I think it’s a pretty reasonable expectation for hotels, especially ones at this price point, to at least have smart TVs or provide a few decent entertainment options. To give some context, the night before I stayed at a much more basic budget hotel in Melbourne that cost less, and even they had a proper smart TV. So it was quite frustrating to feel like I had “downgraded” in that sense while paying more. Other than this a great hotel and staff. The other facilities were great too!
Stayed 3 nights in Sep 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Peng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and Beyond!

My stay was incredible! I had one super small question regarding my reservation detail and they helped me so quickly. Not only that, but when I got back to my room at the end of the day there was a fresh cheese and fruit plate and a hand written note- completely above and beyond and truly appreciated!
Stayed 3 nights in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Milos

Stayed 2 nights in Sep 2025

10/10 Excellent

Yuki

Stayed 4 nights in Sep 2025