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Swissotel Sydney

5.0 star property

Photo gallery for Swissotel Sydney

Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Serves lunch and dinner
1 bedroom, premium bedding, minibar, in-room safe
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Parking available

Explore the area

View map
68 Market Street, Sydney, NSW, 2000
  • Pitt Street Mall
    ‪2 min walk‬
  • Sydney Tower Eye
    ‪2 min walk‬
  • Circular Quay
    ‪16 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪11 min drive‬

Room options

View all photos for Twin Room, Multiple Beds (Swiss Select)

View from room

Twin Room, Multiple Beds (Swiss Select)

8.4 out of 10
Very good
(16 reviews)
  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Club lounge access

  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

7.6 out of 10
Good
(4 reviews)
  • 34 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premier King Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Swiss, Executive Room, 1 King Bed, Club lounge access

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Twin Room, 2 Double Beds, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Swiss, Executive Twin Room, 2 Double Beds, Club lounge access

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Twin Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Premier Twin Room, 2 Double Beds

9.0 out of 10
Wonderful
(61 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Club lounge access (High Floor)

Signature Room, 1 King Bed, Club lounge access (High Floor)

Signature Room, 1 King Bed, Club lounge access (High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Twin Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Swiss Advantage Room, Twin Room, 2 Double Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Suite, 1 King Bed, Club lounge access (Skyline)

1 bedroom, premium bedding, minibar, in-room safe

Signature Suite, 1 King Bed, Club lounge access (Skyline)

  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Swiss Advantage Room, Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room)

Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room)

Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Corner

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Balcony, Corner

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Deluxe Suite (Club Access)

The Fullerton Hotel Sydney

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 2,480 reviews
The price is AU$310
includes taxes & fees
14 Sept - 15 Sept
The Fullerton Hotel Sydney

About the area

Sydney

With a stay at Swissotel Sydney, you'll be centrally located in Sydney, steps from State Theatre and Queen Victoria Building. .This luxury hotel is 0.4 mi (0.6 km) from Strand Arcade and 0.4 mi (0.7 km) from Pitt Street Mall.

What's nearby

  • Pitt Street Mall - 2 min walk - 0.2 km
  • Sydney Tower Eye - 2 min walk - 0.2 km
  • Queen Victoria Building - 2 min walk - 0.2 km
  • Hyde Park - 3 min walk - 0.3 km
  • Circular Quay - 16 min walk - 1.3 km

Getting around

  • Town Hall Station - 4 min walk
  • Sydney Circular Quay Station - 14 min walk
  • Sydney Airport (SYD) - 27 min drive

Restaurants

  • ‪T2 - ‬5 min walk
  • ‪Parlour Cucina - ‬1 min walk
  • ‪Gowings Bar & Grill - ‬1 min walk
  • ‪The Tea Room QVB - ‬6 min walk
  • ‪Old Vienna Coffee House - ‬1 min walk

About this property

Swissotel Sydney

Luxury Sydney hotel connected to a shopping center, steps from State Theatre
Swissotel Sydney offers 369 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 369 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local cuisine at Ten Stories, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Sydney? This hotel has 10958 square feet (1018 square meters) of space consisting of conference space and 8 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Ten Stories - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arches on Market - This bar serves lunch, dinner, and light fare. Open daily.
ONEA - Onsite café. Open select days.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 60 per day)
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 100 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 44 for adults and AUD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arches on Market
  • ONEA
  • Ten Stories

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool
  • Shopping centre

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,958 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 44 for adults and AUD 16 for children
  • Covered valet parking fee: AUD 100 per day
  • Nearby parking fee: AUD 60 per day (1148 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Swissotel Sydney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1004 reviews
Rating 8 - Good. 248 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I stay here along with a few other properties roughly every two weeks, Hotel is nice. Breakfast is good. Reception was good. Service in other areas is lacking. As long as you do not mind the lack of proper service, it is a nice hotel and very convenient.
Stayed 1 night in May 2025

8/10 Good

Pui Kwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff, good services n facilities
Stayed 6 nights in May 2025

10/10 Excellent

Nik Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Xiuhui Junie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its our fourth stay here, love it
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hello Sydney

First time to Australia (Sydney). Hotel is in the heart of the city close to all the famous and not so famous attractions. Train and LRT systems are excellent and cheap.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience for our 2 night stay over Easter. Staff even gave my daughter a large plush bunny, which made her immensely happy!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sarith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Deborah, North Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted by the staff in a very friendly manner. They were very helpful and knowledgeable about the area and where was good to eat. Although we visited during a public holiday there was still plenty to do. The room was very comfortable and clean. We had an issue with the television (the previous guest had unplugged something) but it was fixed by the maintenance man (JC?) within 10 minutes. The room was always cleaned daily and there was always plenty of complimentary teas and coffees. These were topped up on a daily basis as was the water. The room had plenty of hangers in the wardrobe, an iron and a hairdryer. The towels were lovely and soft too. I think most of the rooms are set up with a desk, but I would like to have seen a small sofa so that we didn't have to sit on the bed to watch tv. This was the only thing I would have changed. The swimming pool was lovely and warm and there were plenty of towels and sunbeds. Overall, this was an excellent stay for us. I did read some of the reviews and felt that they were unfair so I would definitely stay here again and would recommend it to my friends and family. Thank you for making our stay so lovely. Deborah and Justin
Lights over Darling Harbour
The QVB Building - Stunning
Lightning near St.Marys' Cathedral
St.Marys' Cathedral
Stayed 7 nights in Apr 2025

10/10 Excellent

Brittany

Liked: Property conditions & facilities
Good
Stayed 4 nights in Apr 2025

10/10 Excellent

Bahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Nicholas

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Corner room faced the industrial rooftop next door. Was a low-floor room which is understandable, but charging top-rates for a premium facility that isn't premium isn't value-for-money
Stayed 1 night in Apr 2025

10/10 Excellent

vannak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel at a reasonable price, located in downtown Sydney. Went with my three tweens and husband for vacation and it was wonderful. Worth paying extra for breakfast which is a bargain for a plethora of food to choose like chef baking omelette. Cool roof top pool, next to a mall and convenient to walk or take the Tram.
Stayed 3 nights in Apr 2025

8/10 Good

Fusheng

Travelled with partner
Liked: Amenities
No
Stayed 3 nights in Apr 2025

4/10 Poor

Carla

Tommy was dirty and not set up despite arriving 3 hours past checkin. Missing linen and room items.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

bom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, superb service.

Our stay at the swissotel was great, we always celebrate some of the special moments at swissotel and the quality hasn't changed at all.. it was only one night stay but we enjoyed every minute of it. Also service at the lounge was superb. I didn't catch their names but during canape hours and breakfast in the morning hotelier/server were kind and thoughful.
Stayed 1 night in Apr 2025

10/10 Excellent

Lilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Chris

Stayed 2 nights in Apr 2025

2/10 Terrible

steve

Never got to see the property. Expedia pulled a bait and switch on the price and dates & despite contact in 30 seconds cancellation wasnt allowed &full cost required for dates unusable to me. Would love to have spent time at Swissotel. I’m sure they’re a good hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Tashi Gonpo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay.

Check-in again was smooth and proffessional.
Stayed 1 night in Apr 2025

10/10 Excellent

pekka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and friendly. The room was spacious. The location was great. Within walking distance of everything we needed to get to.
Stayed 2 nights in Apr 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025