2/10 Terrible
Glenn
27 July 2025
Disliked: Staff & service
Im unhappy that i was not given the room i thought i had booked based on there being a dining space. I did look into the upgrade however the price was dearer and the room in the photo had no dining space. So i left my booking as was thinking the photo that continually came up for that room had the extra space . I also wasnt able to park at the premises and was unaware it was not one car per room even after speaking to the venue days prior. The car park they reccomended was not wat i pictured a 500 dollar per nite type venue offers. It was run down, filled with garbage and left me feeling uneasy walking thru it in the early morning to to retrieve a puffer from the car. The staff themself are very helpful and after mentioning my problems kindly explained theres nothing they can do about it. If i knew i was going to be sleeping in a bed less than a metre from the toilet i would of taken my partner camping and cost me nothing . Marketing should have someone dealing with this rather than the workers explaining the reason for my confusion is that marketing has led me to believe thats wat im booking . Once given the recent all pictures of ehat i was booking seem to be impossible to find and connect to the booking .
Glenn
Stayed 1 night in Jul 2025