Metro Hotel Marlow Sydney Central

4.0 star property

Photo gallery for Metro Hotel Marlow Sydney Central

Exterior
Reception
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
431-439 Pitt Street, Haymarket, NSW, 2000
  • Capitol Theatre
    ‪1 min walk‬
  • International Convention Centre Sydney
    ‪9 min walk‬
  • Sydney Opera House
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪25 min drive‬

Room options

NEW YEARS EVE - Superior Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Double Room

  • 23 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

NEW YEARS EVE- Deluxe Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

NEW YEARS EVE- Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Deluxe Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

Superior Queen Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

NEW YEARS EVE - Superior Twin Room with 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Sydney

With a stay at Metro Hotel Marlow Sydney Central, you'll be centrally located in Sydney, steps from Capitol Theatre and within a 5-minute walk of Paddy's Market. .This hotel is 0.8 mi (1.3 km) from Sydney Tower Eye and 1 mi (1.6 km) from SEA LIFE Sydney Aquarium.

What's nearby

  • Capitol Theatre - 1 min walk - 0.1 km
  • International Convention Centre Sydney - 12 min walk - 1.0 km
  • Star Casino - 3 min drive - 2.4 km
  • Sydney Opera House - 5 min drive - 2.9 km
  • Sydney Harbour Bridge - 7 min drive - 6.9 km

Getting around

  • Capitol Square Light Rail Station - 2 min walk
  • Sydney Central Station - 5 min walk
  • Sydney Airport (SYD) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chat Thai - ‬1 min walk
  • ‪Show Neua Thai Street Food - ‬3 min walk
  • ‪Palace Hotel Sydney - ‬2 min walk
  • ‪Na Bangkok - ‬2 min walk

About this property

Metro Hotel Marlow Sydney Central

Hotel with a 24-hour front desk, steps from Capitol Theatre
Metro Hotel Marlow Sydney Central offers 220 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 220 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include wired internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sydney? This hotel has 2045 square feet (190 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Indonesian, Italian, Japanese, Khmer, Portuguese, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (AUD 5 per hour)

Parking and transport

  • Offsite parking available (AUD 40 per night); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 for adults and AUD 12.50 for children

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 12.50 for children
  • Fee for wired internet in public areas: AUD 5.00 per hour (rates may vary)
  • Airport shuttle fee per child: AUD 10.00 (one way), (up to 12 years old)
  • Nearby parking fee: AUD 40 per night (492 ft away)
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Metro Sydney Central
Hotel Sydney Central
Metro Hotel Sydney Central
Metro Sydney Central
Metro Sydney Central Hotel
Sydney Central Hotel
Sydney Central Metro Hotel
Metro Hotel Marlow Sydney Central
Metro Hotel Marlow Central
Metro Marlow Sydney Central
Metro Marlow Central

Metro Hotel Marlow Sydney Central Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 331 out of 1000 reviews
Rating 8 - Good. 346 out of 1000 reviews
Rating 6 - Okay. 200 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mitchell

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Anita

Travelled with group
Liked: Cleanliness
Fine
Stayed 1 night in Mar 2025

6/10 Okay

Jayne

Well located hotel, the rooms are somewhat dated and small, the bathrooms are poorly designed im 5’5 the shower was at my chest height, my friend 5’11 had to bend and sit in he bath to wash hair. There was no plug for the bath. The sink has a glass shelf which is inconvenient when cleaning teeth! You can’t fit the kettle under the sink tap. The hotel was noisy very poor insulation between rooms, and traffic noise was an issue throughout the night. The beds and pillows had no protectors on ! On the positive side we had two double beds in the room, the rooms were serviced daily, although the sheets weren’t changed only doubled up .. which I thought was odd There’s a Coles within an easy walk and plenty of places to eat nearby. Easy walk to museums, Anzac monument, the Rocks, Darling bay etc
Stayed 4 nights in Feb 2025

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my room and the service by staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right in the CBD of Sydney. Excellent location for public transportation, food and restaurant options, shopping and entertainment. We loved it. Lovely clean room, serviced daily. Friendly staff. Nice pool and pool area for those hot days. We will be back again one day!!
Stayed 7 nights in Jan 2025

4/10 Poor

Michael Daniel, HAMILTON

Liked: Cleanliness
Disliked: Staff & service
I stayed in Room 1111 and there is ZERO internet wifi signal in the room. If you need wifi access you need to sit outside the room...next to the occupants of the room next door 1110 who also have zero Internet access. Don't bother telling the staff, they are completely disinterested in the issue. I asked for compensation as I paid for Internet access and was advised that Reception would speak to the manager and that's the last I heard of it. Reception exists to check in and check out which is a seamless process and anything beyond that......???
Stayed 2 nights in Feb 2025

8/10 Good

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, average bedroom, good breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jan 2025

6/10 Okay

Dianne

Disliked: Cleanliness, staff & service, property conditions & facilities
This location in Sydney offers fantastic accessibility for exploring the city, but my experience was a bit mixed. I found myself needing to request a room change due to an uncomfortable bed that had a noticeable bend in it. The decor felt quite dated, and some rooms had views that were unfortunately just of a cement wall. While the staff didn’t exude warmth, I did encounter quite a bit of noise from fellow guests, which added to the overall distraction. It's a spot with potential, but definitely needs some improvements.
Stayed 4 nights in Jan 2025

10/10 Excellent

James

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a perfect hotel for our needs and short stay in Sydney. We loved the roof top swimming pool.
Stayed 4 nights in Jan 2025

2/10 Terrible

Lauren

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were rude on check in, had an issue with checking in as I booked in wotif. Staff weren’t happy to help us and kept arguing with us. Shower head was too low for my 6ft partner, the sink in the bathroom was too low and small for either of us. The lifts next to our room were very noisy and not safe.
Stayed 2 nights in Jan 2025

8/10 Good

Louise, Cook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Gene

Stayed here twice now. Perfect spot to get around.
Stayed 2 nights in Jan 2025

8/10 Good

Kerry

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Room comfort

Disgusting.

3 female friends travelled to Syd to see Jesus Christ Superstar at The Capitol. 3single beds in superior suite. I have stayed at Metro Marlow prob more then a doz times and recomend it very often to others. The proximity to everthing is wonderful, even better now light rail stop a 1 minute walk away. Aghast on waking to find one of my guest with head in hands and sitting on a chair very distressed. She had thrown the doona/sheets back to check she hadnt left anything behind. I have no words.....the doona was so badly stained and in several places which suggests it had repeatedly been ignored. Never again would we stay there...absolutely sickening. My guest reported it to "someone" when we collected our luggage after having breakfast. ( no, we certainly did not eat at the establishment) As i havnt recieved an email acknowledging the situ in any way im not confident its been reported let alone addressed.
Stayed 1 night in Jan 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great value as the location was excellent and size of room was reasonable. The rooms were a bit old and tired but had everything we needed. Would definitely stay again.
Stayed 1 night in Jan 2025

6/10 Okay

Keith

Liked: Staff & service
The shower was over the bath which was very dangerous for me to get in and out of. The toilet was stuck in the corner making it difficult to use.
Stayed 4 nights in Jan 2025

8/10 Good

Nora

Travelled with family
Liked: Staff & service, amenities
I like to stay in Haymarket area, so this hotel was perfect choice for us . Friendly staff and we liked the pool on the rooftop.
Stayed 2 nights in Jan 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish Netfix was available at night
Stayed 1 night in Jan 2025

4/10 Poor

Douglas

Travelled with family
Liked: Cleanliness
Didn't like photo id requirements to book in. Parking listed n advertised but located on the next block. No restaurant but did do breakfast. Skynews not enabled on tv.
Stayed 1 night in Jan 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jayne

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A/C was broken and the heat was unbearable. Wifi only worked outside of our room in common area. Hotel didnt offer anything in exchange we eventually convinced them to offer us breakfast. Location is cool but would not recommend otherwise.
Stayed 4 nights in Dec 2024