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Mantra Castle Hill Sydney

4.5 star property

Photo gallery for Mantra Castle Hill Sydney

Exterior
Shower, free toiletries, hair dryer, towels
BBQ/picnic area
Exterior
Three Bedroom Apartment, Three King Beds | Bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Parking included
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View map
8 Gladstone Road, Castle Hill, NSW, 2154
  • Norwest Business Park
    ‪9 min walk‬
  • Hillsong Church
    ‪2 min drive‬
  • Norwest Private Hospital
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪36 min drive‬

Room options

View all photos for Studio Apartment, 1 King Bed

1 bedroom, desk, iron/ironing board, cots/infant beds

Studio Apartment, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment, 1 Queen Bed

1 bedroom, desk, iron/ironing board, cots/infant beds

Studio Apartment, 1 Queen Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment, 1 Queen Bed

1 bedroom, desk, iron/ironing board, cots/infant beds

One Bedroom Apartment, 1 Queen Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment, 1 King Bed

1 bedroom, desk, iron/ironing board, cots/infant beds

One Bedroom Apartment, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment, Two King Beds

Two Bedroom Apartment, Two King Beds

Two Bedroom Apartment, Two King Beds

7.4 out of 10
Good
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Three Bedroom Apartment, Three King Beds

Three Bedroom Apartment, Three King Beds

Three Bedroom Apartment, Three King Beds

  • 54 sq m
  • Sleeps 6
  • 3 King Beds

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About the area

Sydney

With a stay at Mantra Castle Hill Sydney in Sydney (Castle Hill), you'll be within a 5-minute drive of Hillsong Church and Castle Hill Country Club. .This luxury hotel is 2.4 mi (3.9 km) from Castle Towers Shopping Centre and 3.2 mi (5.2 km) from Castle Hill Heritage Park.

What's nearby

  • Norwest Business Park - 9 min walk - 0.8 km
  • Castle Hill Country Club - 17 min walk - 1.5 km
  • Hillsong Church - 2 min drive - 2.3 km
  • Norwest Private Hospital - 4 min drive - 2.7 km
  • Castle Towers Shopping Centre - 4 min drive - 3.1 km

Getting around

  • Sydney Marayong Station - 10 min drive
  • Hills Showground Station - 20 min walk
  • Sydney Airport (SYD) - 53 min drive

Restaurants

  • Coffee Traders
  • ‪Whispers Restaurant - ‬11 min walk
  • ‪Subway - ‬7 min walk
  • ‪Beanmeister Cafe - ‬12 min walk
  • ‪Castle Hill Tavern - ‬11 min walk

About this property

Mantra Castle Hill Sydney

Luxury hotel in Sydney with free parking
Mantra Castle Hill Sydney offers 82 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Rooms open to balconies or patios. Cable television is provided. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 82 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies or patios. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, luggage storage, and laundry facilities. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: AUD 15 per person

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift
  • Thin carpet in room

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 10.0 per day

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 15 per person
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Mantra Castle Hill Sydney Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 251 out of 767 reviews
Rating 8 - Good. 295 out of 767 reviews
Rating 6 - Okay. 126 out of 767 reviews
Rating 4 - Poor. 54 out of 767 reviews
Rating 2 - Terrible. 41 out of 767 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Andi

Liked: Staff & service
Disliked: Property conditions & facilities
Floor and room stank of smoke. Bathroom dirty. Kitchen sticky. Plates and mugs were so stick, they stuck to the shelf in the cupboard. Generally run down. Accor have let standards slip. They are all issues that are management reaponsibilities. Zero attention to detail.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Allocated Level:403A The room had a blown light in lounge room, soiled bed linen (disgusting), Balcony tiles were mouldy covered in leaves and growing weeds and cobwebs. Garbage in bins from previous occupants, sliding door tracks were mouldy including step with dirt and cobwebs. Limited amount of cutlery, crockery, NO tea towel and Toilet had NO paper. Kitchen-NO dish liquid. Changed Rooms to Level:504A - Bedroom window there were holes in the fly screen, No remote for fan and curtains not sliding properly. Lounge room Curtains not sliding properly in track. Kitchen - stale food smell around the stove and exhaust. Light in fridge blown and minimal crockery and cutlery eg: one drinking glass only. Cockroaches and no dish liquid. Common areas - Entry to Car Park -Gate broken all traffic via EXIT - safety issue and inside Lift - Door filthy and a broken grab rail-Safety issue. Well overpriced by at least 50% due to run down state overall
Stayed 4 nights in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Comfortable and convenient
Stayed 8 nights in Apr 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service

Adequate

Pleasant and helpful people at reception, who gave us an early checkin to one of our rooms. It was located close to the motorway and had free parking on site. The rooms were adequate for a one night stay, with tea and coffee making facilities. The showers were very good - pressure and hot. The air conditioner in one of the rooms did not work very efficiently and needed dusting. The mattress was flat and lumpy. The area outside near the carpark had a lot of rubbish and cigarette butts around. It needed a cleanup. It did not look very appealing, being the entrance to the reception area, which is located at the back of an industrial area. We expected a better standard from a Mantra/Accor property.
Stayed 1 night in Apr 2025

10/10 Excellent

Jannette neha

Liked: Cleanliness, staff & service, property conditions & facilities
Awsome
Stayed 2 nights in Apr 2025

6/10 Okay

Miguel

Stayed 2 nights in Apr 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff. Clean, well appointed rooms. Accommodations as described. Fantastic!
Stayed 1 night in Mar 2025

4/10 Poor

Robyn D

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend to anyone. Not as advertised. Reception is in the car park at the rear of a building in an industrial area. No shops or restaurants nearby. Bed was low and uncomfortable. Bathroom was tiny.
Stayed 1 night in Mar 2025

8/10 Good

Jenie

Stayed 2 nights in Mar 2025

2/10 Terrible

Anita

Liked nothing property needs needs total upgrade But the lady at the Reception was very kind and understanding
Stayed 6 nights in Mar 2025

8/10 Good

Dan

Business traveller
Liked: Cleanliness
Rooms are decent but the surrounding area isn't great.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

6/10 Okay

Aaron

Liked: Room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The noise from car park and noise from the businesses opposite the mantra. Cleanliness of apartment left a lot to be desired this apartment desperately needs a thorough spring cleaning from top to bottom I'm at a loss to see how earth they achieve a 4 star rating
Stayed 7 nights in Feb 2025

6/10 Okay

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service
Not bad, lovely staff and generally clean, main issue is the queen bed set-up was two single mattresses put together, which made it difficult for us to sleep comfortably Reasonable price for what you get though
Stayed 1 night in Feb 2025

2/10 Terrible

Dimity

Disliked: Property conditions & facilities
This was set at the back of industrial area. There were empty alcohol cans and rubbish sitting at our entry door. It stunk like cigarettes on our floor. Old and not clean.
Stayed 2 nights in Feb 2025

2/10 Terrible

Julieanne

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The main entrance to the Mantra is like a garage, no security measures for the lift anyone can use. The room smelt like sewerage and the bathroom was unclean with Mould on the ceiling and around the shower frame. Would not recommend this property
Stayed 1 night in Feb 2025

8/10 Good

Sydney

Stayed 1 night in Feb 2025

6/10 Okay

Sydney

Liked: Staff & service
Disliked: Cleanliness

Convenient but poor attention to detail

Great convenient stay but disappointed with cleanliness and room needs . Dusty, curtains off their hooks , dirty bathroom waste bin .. insufficient kitchenette needs, one fork, no teaspoons , large carving knife !. Reception staff friendly and efficient . Graciously received the feedback about room
Stayed 1 night in Feb 2025

6/10 Okay

Priscilla

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Cylina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just the place I needed for the weekend
Stayed 2 nights in Jan 2025

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely atrocious conditions filthy. I asked for a refund and was upgraded to a bigger room 408a and the couch was covered in stains. Worst experience i have had at a hotel in my life. This place is more like a housing commission apartment complex so very disappointed
Stayed 5 nights in Jan 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at the Mantea several times. It's geographically convenient to where I often need to go in the Hills district. The location - in a commercial area - means it's quiet at night, but also you need to drive to restaurants. Access was a bit tricky the first time - it's vehind a commercial development, but not a problem. I'll continue to return when I need accommodation in the Hills district. The manager is very friendly and welcoming.
Stayed 1 night in Dec 2024

8/10 Good

Noah

Stayed 1 night in Dec 2024

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is situated in a business area, so you would expect the room to cater for business travelers. Not so! Our queen room had one chair - a large cushiony armchair. Ideal for a nap.Not an ergonomic chair that would fit at the desk provided! Why would you have a room for two people but only provide one chair - and a totally unsuitable chair? We asked at reception and were told all rooms were like this. A staff member begrudgingly gave us a plastic dining room chair. Do not assume the rooms here are suitable for working on a computer.
Stayed 1 night in Dec 2024