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ibis Sydney World Square

3.5 star property

Photo gallery for ibis Sydney World Square

Exterior
Family Room, Multiple Beds
Meeting facility
Lobby sitting area
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View map
382 Pitt Street, Sydney, NSW, 2000
  • World Square Shopping Centre
    ‪1 min walk‬
  • Capitol Theatre
    ‪2 min walk‬
  • Paddy's Market
    ‪5 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 3 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(13 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

In-room safe, desk, blackout curtains, soundproofing

Family Room, Multiple Beds

8.0 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(61 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

ibis Styles Sydney Central

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, 1,003 reviews
The price is AU$148
includes taxes & fees
21 Sept - 22 Sept
ibis Styles Sydney Central

About the area

Sydney

With a stay at ibis Sydney World Square, you'll be centrally located in Sydney, steps from World Square Shopping Centre and within a 5-minute walk of Capitol Theatre. .This hotel is 0.2 mi (0.4 km) from Metro Theatre and 0.5 mi (0.9 km) from ANZAC War Memorial.

What's nearby

  • World Square Shopping Centre - 1 min walk - 0.0 km
  • Capitol Theatre - 2 min walk - 0.2 km
  • Hyde Park - 3 min walk - 0.3 km
  • Paddy's Market - 5 min walk - 0.5 km
  • Circular Quay - 3 min drive - 2.7 km

Getting around

  • Museum Station - 4 min walk
  • Sydney Central Station - 7 min walk
  • Sydney Airport (SYD) - 25 min drive

Restaurants

  • ‪Miso - ‬2 min walk
  • ‪Mango CoCo Thai Dessert Cafe Sydney - ‬1 min walk
  • ‪Maloney's Hotel - ‬1 min walk
  • ‪Thanon Khaosan - ‬1 min walk
  • ‪New Thainatown - ‬1 min walk

About this property

ibis Sydney World Square

Hotel with a restaurant, steps from World Square Shopping Centre
Ibis Sydney World Square offers 166 accommodations with safes and coffee/tea makers. Televisions come with pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 166 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at iBistro, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
IBistro - This restaurant specializes in local and international cuisine and serves breakfast only.
IBar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 55 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • iBar
  • iBistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: AUD 55 per day(427 ft away; open 24 hours)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Sydney World Square
Ibis World Hotel
Ibis World Hotel Sydney Square
Accor World Square Hotel
ibis Sydney World Square Hotel
ibis World Square Hotel
ibis World Square
ibis Sydney World Square Hotel
ibis Sydney World Square Sydney
ibis Sydney World Square Hotel Sydney

Reviews

ibis Sydney World Square Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 326 out of 1004 reviews
Rating 8 - Good. 420 out of 1004 reviews
Rating 6 - Okay. 147 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

Reviews

8/10 Good

Felicity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My teenage son and I stayed in a twin room for 2 nights on the 11th floor. Whilst it was small, it was clean, had everything we needed, and was convenienly located to what we needed to do whilst in the CBD. Staff were friendly and efficient at check in, and brought extra towels super fast when I requested them. The area surrounding the hotel is a vibrant part of the city with heaps of excellent Thai restaurants and eateries, pubs, and a surprisinly vast amount of shopping choices at World Square right over the road. Light sleepers be aware that it is a night-life area, so you might want to bring earplugs for the 2am music noise. Other than that, it was a great place to stay for 2 nights.
Stayed 2 nights in Aug 2025

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
Noisy! If you want a good night's sleep. Forget about this place. This is not the place for you! Walls are thin (you can hear every movement and creak in the neighbouring rooms) and the hotel is in the midst of the hustle, bustle, active vibe of surrounding pubs, restaurants, bars etc. Very worn (repairs and replacements required) Gosh did the room need some attention! The bathroom door handle struggled to turn, so very difficult to access and close the door. Especially when trying to do the right thing by the hotel and following their safety instructions by closing the door properly when showering to prevent the steam setting off whatever safety measure in place, or face and up to 10k fine! Shower door also could not close properly and closest to closed it could get was ajar, thus having water drip out of the shower. Lacking check-in service Albeit I turned up a bit past midnight. When I rocked up, there was no staff to be seen. Understandable, it's late, I'm not expecting a red carpet, maybe they're in the back and monitoring the security cameras, or maybe I need to ring a bell to get their attention? None of the above. No person in sight, no staff popping out to eagerly welcome me and ensure a smooth check in after standing there for a min or so. With no bell in sight, no info at reception, I was left to loudly ask if someone was around, to which immediately a man popped out. No apologies, no warm greeting, just scurrying to the reception to ask me how he could help.
Stayed 1 night in Jun 2025

10/10 Excellent

Bill

Stayed 2 nights in May 2025

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice location but you get what you pay for. Unfotunately it is not very sound proof. Kept up bothe nights due to road noise and espeically loud bass music on the Saturday night from a nearby bar, and yet i was up on one of the top floors!! Also they seem to lock the air con/heat control panels (unless it was just my room malfunctioning) but temprature was set and had to ask to get it changed . Even then it was still cold in the middle of the night due to low airflow. Unfortunately will not stay here again
Stayed 2 nights in Jun 2025

6/10 Okay

Melanie

Travelled with partner
Disliked: Amenities
The room was basic but had what was needed. The toliet was leaking and was told it would be looked into after checkout. No compensation given.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good. Convenient. Modern. Clean.

Good. Fan in bathroom not working. Was not repaired when requested.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tatiana

Travelled with family
Liked: Amenities
Clean and tidy. Great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe hotel, secure place to store luggage, easy spot to find. Only down was the buffet breakfast wish there was better egg options and a cleaner look overall. Would stay again
Stayed 1 night in Jun 2025

4/10 Poor

Rina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful, buffet breakfast was great, room was clean and comfortable but a bit small if staying more than a few days, only problem was we could hear noise from the room next door, great location.
Stayed 5 nights in Jun 2025

6/10 Okay

Amelia

Travelled with family
Disliked: Cleanliness
The ac didn’t work Hairballs in the bathroom Stained pillow case Flat pillows Empty soap bottles Reception phone didn’t work
Stayed 3 nights in Jun 2025

8/10 Good

Mary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location for my course, easy walk to transport and good foid options close by.
Stayed 3 nights in Jun 2025

10/10 Excellent

Effie, Bathurst

Liked: Cleanliness, amenities, property conditions & facilities
This is my go to hotel, when visiting Sydney, from regional. Absolutely lovely friendly staff, always go the extra mile. Close to the city transport, within walking distance.
Stayed 2 nights in Jun 2025

8/10 Good

Deborah

Stayed 2 nights in May 2025

10/10 Excellent

Glenda

Stayed 5 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower door didn’t shut properly and floor got very wet. Breakfast can be good or bad. If bad hot food cold couldn’t cut through hash brown. Television hard to operate. Remote batteries flat. Bed very comfy
Stayed 4 nights in May 2025

8/10 Good

Sundeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

De

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything and just a short walk from central and the light rail . Staff where amazingly helpful
Stayed 1 night in May 2025

8/10 Good

Yanzhang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are very friendly and the location is close to everything.
Stayed 6 nights in May 2025

10/10 Excellent

Chris

Stayed 1 night in May 2025

8/10 Good

Kelly

Liked: Staff & service, property conditions & facilities
Great spot, very clean
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great helpful staff, quick check-in and out. Good rooms.
Stayed 4 nights in May 2025

2/10 Terrible

Michael

Stayed 2 nights in May 2025

6/10 Okay

Claudia

Travelled with family
Liked: Staff & service
- noisy mid week music playing loudly past 1am - blinds don’t block out any light - room was stuffy even with aircon on made it impossible to sleep - Bed wasn’t made properly had to remake - Don’t have an aircon in the room if you can’t adjust the temperature, all you can do is turn it on or off. I shouldn’t have to ask reception to change the temperature in the middle of the night
Stayed 1 night in May 2025