lastminute.com.au Verified Review
5 / 5
We had booked 4 rooms with harbour views. These were not all located on the same floor, which was a bit disappointing considering we were a family. Rooms and facilities were great for the location. There was no consistency in the rooms as they were all different sizes and had different floor plans. Location and access to Darling Harbour were super easy. Friendly helpful staff and concierge in the foyer. Bit busy on check in so expect delays. Roof top bar staff "Zephyr" [manager in particular] definitely less courteous and condescending. He made the experience very unpleasant for our large group and will forever tarnish the 21st we were there to celebrate. "Sailmaker Restaurant" was definitely understaffed and dinner service very slow, however the set menu is highly recommended and worth the wait. Breakfast buffet was fabulous and service was incredible. I would definitely recommend the breakfast to all. "Jackalberry Cocktail Bar" was less formal, music was very loud for conversation which also lead to us leaving earlier than intended.
Hyatt Regency Sydney
A verified traveller stayed at Hyatt Regency Sydney
Posted 6 days ago