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Clean room. Easily accessible to the clinic.

Very dirt carpets. Bathtub has been painted over and chipped. Both the toilet and tub drains do t work . Pool staff very rude. Breakfast is horrible. Beds are hard and they say a queen but are full size

Location is great if Mayo on foot is what you want. Other than that, there’s not much to recommend. I was on 3rd floor and it sounded like an elephant was above me. Breakfast is over at 9 SHARP. It consists of one microwave for anything hot. Stand in line. And, forgot about a second glass of juice, etc at 9:01 because the attendant locks everything down.

Property didn’t disappoint. Very clean, very nice, and accommodating!

Rooms were not clean. Bathrooms were dirty. The only good thing was the proximity to the hospital across the street.

The property was nice, but staff looked very annoyed on evening/night shift if you went to ask a question. The rooms were nice and roomy, but there wasn't even a recliner or anything to sit in. The chair that was in there reminded me of a cloth covered school desk chair. So we either had to sit on the bed or in the rolling chair at the desk. We had an appt at 1pm the day prior to my husbands surgery and his surgery was cancelled by the doctor. I called the hotel and explained our situation and we were told we couldn't get a refund for that evening because the time was now after 2pm. I explained we didn't know this was going to be canceled and needed to head home. She just said this is what policy is. Also, we paid for parking ahead of time, but then when we looked at the website it said free parking. WTH. I asked about getting a special rate for being a pt and was told that we got a discount since we paid for parking. If it is free parking then where is the discount? We did like the location with shopping close by though.