Hotel Indigo Rochester – Mayo Clinic Area by IHG

3.5 star property

Photo gallery for Hotel Indigo Rochester – Mayo Clinic Area by IHG

Exterior
Meeting facility
Suite, 1 King Bed
Exterior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Room service

Explore the area

View map
220 S Broadway, Rochester, MN, 55904
  • Place, Mayo Civic Center
    ‪3 min walk‬
  • Place, Mayo Clinic
    ‪6 min walk‬
  • Place, Mayo Clinic Hospital - Saint Marys Campus
    ‪18 min walk‬
  • Airport, Rochester, MN (RST-Rochester Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(67 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About the area

Rochester

With a stay at Hotel Indigo Rochester – Mayo Clinic Area by IHG, you'll be centrally located in Rochester, steps from University of Minnesota-Rochester and within a 10-minute walk of Mayo Park. .This hotel is 0.3 mi (0.5 km) from Mayo Civic Center and 0.3 mi (0.5 km) from Rochester Civic Theater.

What's nearby

  • Mayo Civic Center - 3 min walk - 0.3 km
  • University of Minnesota-Rochester - 3 min walk - 0.3 km
  • Mayo Clinic - 6 min walk - 0.6 km
  • Mayo Clinic Hospital - Saint Marys Campus - 18 min walk - 1.5 km
  • Rochester Recreation Center - 4 min drive - 2.8 km

Getting around

  • Rochester, MN (RST-Rochester Intl.) - 16 min drive

Restaurants

  • ‪Cafe Steam - ‬2 min walk
  • ‪Chester's Kitchen & Bar - ‬4 min walk
  • ‪Mill Valley Kitchen - ‬1 min walk
  • ‪Bebap Korean Eats - ‬2 min walk
  • ‪Lumi Restaurants - ‬2 min walk

About this property

Hotel Indigo Rochester – Mayo Clinic Area by IHG

Pet-friendly Rochester hotel connected to the convention center, steps from University of Minnesota-Rochester
Hotel Indigo Rochester – Mayo Clinic Area by IHG offers 178 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 178 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access and a television in a common area.
Enjoy American cuisine at Crave, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Crave - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 16 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crave

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 16.00 per night
  • Pet fee: USD 75 per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

Hotel Indigo Rochester – Mayo Clinic Area by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 524 out of 832 reviews
Rating 8 - Good. 177 out of 832 reviews
Rating 6 - Okay. 66 out of 832 reviews
Rating 4 - Poor. 38 out of 832 reviews
Rating 2 - Terrible. 27 out of 832 reviews

Reviews

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Jun 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had ants. In our beds, on the floor, and walls. Management did not care when we called front desk.
Stayed 2 nights in Jun 2025

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located downtown. Crave restaurant in hotel. Skyway to convention center Nearby other bars and restaurants
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Stayed 5 nights in Jun 2025

10/10 Excellent

Alli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value

Stayed 1 night in Jun 2025

2/10 Terrible

Bradley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice room, terrible service

I left an item in my hotel room. Here were the 3 failed attempts I made to retrieve it: 1. I called the front desk the next day. They asked me to leave a voicemail for housekeeping with the details. No return call. 2. A few days later, I called the front desk again and explained the situation. Ashley committed to follow up. No return call. 3. A few days later, I called the front desk and asked to speak to the General Manager. He was not available and I left my name/number. No return call. In addition, the parking lot is undergoing repair and there is only one handicapped parking space available on the level that connects to the lobby. Other spots could have easily been temporarily blocked off. This is critical for a hotel in the middle of a major medical destination. Finally, upon arrival and departure, the front desk people acted as if we were bothering them while they were busy scrolling their phones.
Stayed 1 night in Jun 2025

6/10 Okay

Anita

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poorly trained, defensive reception staff. I’ve stayed several times at the Indigo, mostly because it’s super convenient, clean, updated, and an IHG property. The only downside I’ve ever experienced was the slightly less than enthused reception staff, which I usually shrug off. Meh. I’m ever only there briefly. This particular April stay though, was THE trigger for me. The young lady at the desk pointedly refused to provide a receipt as I booked through Expedia. She was condescending about it as I patiently explained that since I was paying at the hotel and not through Expedia, it is policy for the hotel to be able to provide a receipt. She had an attitude and doubled down on her stance without bothering to confirm if she was mistaken (ofc turns out she was and the property later issued a receipt via email after I had to take the time and inconvenience to chase up upon returning home). I wish I could have recorded the interaction, it was so shocking as a customer and IHG member. Plus, they ran my bill (which they would not let me see) through TWO credit cards, another item to chase up on. I see that the Indigo has had several complaints about the reception staff. Please, you are in the hospitality biz, train your peeps to be more amenable to resolving a problem instead of being so hard nosed and defensive? Coming back next week for another Rochester visit, but have Indigo Rochester PTSD.
Stayed 2 nights in Mar 2025

4/10 Poor

Lisa

Travelled with family, Business traveller
Disliked: Cleanliness
My room was not serviced at all on the 2nd day of my stay and given that we were there for medical treatment at Mayo it was uncomfortable to return to a disorganized, "dirty" room with no clean towels after literally 16 hours of medical treatment. It was also too late to receive housekeeping and all the front desk was able to do was provide us towels and coffee pods/cups
Stayed 3 nights in Jun 2025

4/10 Poor

Jennifer

Disliked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

KRISTEN, FARGO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great choice!
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in Jun 2025

8/10 Good

Renee

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Stayed 2 nights in May 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Donna

Business traveller

More concern for seniors esp in town of hosp that

As a senior was very disappointed in the fact of no one to help with wheelchair and with the loading of things in car.
Stayed 3 nights in May 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Dirk

Stayed 3 nights in May 2025

10/10 Excellent

Suzanne, Oconto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, CRAVE was great option for dinner on site. Parking structure under renovation currently. Close to Mayo Clinic and connected to Skyway.
Stayed 1 night in May 2025

10/10 Excellent

B.V.

Stayed 2 nights in May 2025

10/10 Excellent

Javier Emmanuel Ruiz

Stayed 4 nights in May 2025

10/10 Excellent

angela

Stayed 1 night in May 2025

6/10 Okay

John F

Stayed 4 nights in May 2025

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Daniel

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Gene

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025