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We stayed in the renovated room. It was very clean and comfortable. Lawson Convenience Store located inside the hotel is a plus, it sells various hot and cold food, even hot coffee. The free shuttle bus from and to Narita airport is very good as well. Highly recommended if you arrive at night at Narita; since the immigration clearance procedure could be very long.

Our room was very spacious and well thought out. There were plenty of charging outlets for multiple devices, hanging hooks for towels and clothes and a sitting area with an upholstered bench seat and 2 individual stools plus a large table. There was a small refrigerator, electric hot water pot, microwave and tea bags, etc. There is a Lawsons in the lobby that has everything you need and a restaurant that serves breakfast. I would've loved a cafe that also served a light meal as the only restaurants are at the train station.

For the price...the stay was great....though i wish it was a non smoking room

Yes bfast was ok,bit crowded around food areas

I like the convenience of having a shuttle go to & from airport all terminals. Also, you don’t have to schedule anything. Just wait in line for the shuttle. The rooms were very clean. Absolutely no noise after 10pm. So quiet. I was on the 6th floor. Breakfast was pretty good. Line was long in all directions but moved at a good pace. Will return again. Last thing. They have a small 7-11 shop inside the hotel. I stayed at the Honkan side. Shuttle bus go to both hotels. They’re next to each other. Nice setup.

The staff was excellent! Kind and helpful. It is very close to Disney/Disney sea. My favorite place to stay when I travel.