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The Hedistar Hotel Narita

3.5 star property

Photo gallery for The Hedistar Hotel Narita

Daily buffet breakfast for a fee
Lobby sitting area
Deluxe Twin Room, Non Smoking
Exterior
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
168-1 Azuma-cho, Narita, Chiba-ken, 286-0025
  • Place, Naritasan Park
    ‪9 min walk‬
  • Place, Naritasan Shinshoji Temple
    ‪11 min walk‬
  • Place, Narita Omotesando
    ‪12 min walk‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪19 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Non Smoking

8.4 out of 10
Very good
(31 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

  • 38 sq m
  • Sleeps 6
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Compact Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Non Smoking

8.2 out of 10
Very good
(88 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Compact Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Smoking

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room with Sofa Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room with Sofa Bed, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Compact Twin Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Compact Twin Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room Non-Smoking

  • Sleeps 1
  • Free Wi-Fi

Twin＋sofa Bed Non-smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Twin＋Sofa bed Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin＋Sofa bed Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Room Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Family Room Non-Smoking

  • Sleeps 6
  • Free Wi-Fi

Deluxe Forth Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

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About the area

Narita

A stay at The Hedistar Hotel Narita places you in the heart of Narita, within a 15-minute walk of Narita Omotesando and Naritasan Shinshoji Temple. .This hotel is 0.4 mi (0.6 km) from Naritasan Park and 0.4 mi (0.7 km) from Kuriyama Park.

What's nearby

  • Naritasan Park - 9 min walk - 0.8 km
  • Naritasan Shinshoji Temple - 11 min walk - 0.9 km
  • Narita Omotesando - 12 min walk - 1.1 km
  • Narita Tourist Pavilion - 12 min walk - 1.1 km
  • Narita Yokan Museum - 12 min walk - 1.1 km

Getting around

  • Narita Station - 14 min walk
  • Narita Intl. Airport (NRT) - 14 min drive

Restaurants

  • ‪らあめん clover - ‬7 min walk
  • ‪丸源ラーメン - ‬8 min walk
  • ‪HOUEI COFFEE and STORE - ‬8 min walk
  • ‪成田ゆめ牧場門前店 - ‬8 min walk
  • ‪The Jet Lag Club - ‬12 min walk

About this property

The Hedistar Hotel Narita

The Hedistar Hotel Narita offers 261 accommodations with complimentary newspapers and bathrobes. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Narita hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 261 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at SERRAGI serving guests of The Hedistar Hotel Narita. Buffet breakfasts are available daily from 6 AM to 8:30 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and multilingual staff. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 8:30 AM.
SERRAGI - This restaurant specializes in Japanese cuisine and serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free return airport shuttle during limited hours at scheduled times and on request

Food and drink

  • Daily buffet breakfast available 6 AM to 8:30 AM for a fee: JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Restaurants on site

  • SERRAGI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1400 for adults and JPY 1400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kikusui Hotel

Kikusui Hotel Narita

Kikusui Narita Hotel

Narita Kikusui

Hedistar Hotel Narita

Hedistar Hotel

Hedistar Narita

Hedistar

The Hedistar Narita Narita

The Hedistar Hotel Narita Hotel

The Hedistar Hotel Narita Narita

The Hedistar Hotel Narita Hotel Narita

The Hedistar Hotel Narita Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 389 out of 1006 reviews
Rating 8 - Good. 353 out of 1006 reviews
Rating 6 - Okay. 184 out of 1006 reviews
Rating 4 - Poor. 41 out of 1006 reviews
Rating 2 - Terrible. 39 out of 1006 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

HUY YING

Stayed 2 nights in Dec 2025

10/10 Excellent

Hamish

Stayed 1 night in Feb 2026

10/10 Excellent

Lucia, Victorville

Stayed 6 nights in Feb 2026

4/10 Poor

Shoko

Stayed 1 night in Feb 2026

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff! We are pleasantly surprised by the size of the room which is larger than average Japanese hotel rooms. Free airport shuttle service is a huge plus for us as well!
Stayed 1 night in Feb 2026

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, amenities, breakfast and service. Washroom a bit too small and tub is difficult to get in. There was some communication issues, staffs did not understand what we asked for, hope to communicate better. There is an excellent lunch place close by that open 10:30-2 pm daily.
Stayed 2 nights in Feb 2026

10/10 Excellent

Sahand

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, nice staff, and convenient market on ground floor.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrea

Stayed 4 nights in Jan 2026

10/10 Excellent

panda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and very friendly. Helped with my questions. Room was really clean.
Stayed 2 nights in Feb 2026

10/10 Excellent

Sunil

Liked: Cleanliness, amenities, property conditions & facilities
Convinient
Stayed 1 night in Feb 2026

10/10 Excellent

Diego

Stayed 4 nights in Jan 2026

8/10 Good

Milagros, Calgary

Liked: Cleanliness
Disliked: Amenities
The hotel is very clean and friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Counter staff was extremely courteous and welcoming. Rooms were impeccably clean. The general atmosphere of the hotel puts you in a very comfortable mood. I would 100% recommend this hotel to everyone. Thanks for my stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rosario

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is decent to stay , the room is not perfect but it's clean. The staffs are really accomdating and helpful. Over all service was outstanding while we're there. The location is good.
Stayed 1 night in Jan 2026

2/10 Terrible

Jaime

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom had black mold everywhere, you could see it on the shower curtain. You could see it hiding just behind the mirror as well as different spots on the roof. There is many cracks down the side of the tub that could’ve been full of mould as well. After staying there for two nights, we started to feel the effects of the mould and had sinus pain. All three of us including our 4 month old are still recovering and it has been 5 days. Until they get this sorted out, I wouldn’t recommend staying there
Stayed 2 nights in Jan 2026

8/10 Good

Sean

Liked: Cleanliness, amenities
Practical hotel with breakfast and a coach hus to the airport
Stayed 1 night in Jan 2026

10/10 Excellent

Patchawadee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was Very cosy and clean near to near shopping and easy to take the but back to Narita airport
Stayed 1 night in Jan 2026

8/10 Good

Luke

Travelled with partner
Liked: Cleanliness, amenities
Old building but well maintained
Stayed 1 night in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and having the bus pick to Narita airport makes it very convenient for early flights out.
Stayed 1 night in Jan 2026

10/10 Excellent

Myron

Liked: Cleanliness, property conditions & facilities
Nice basic hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

8/10 Good

Dania

Stayed 1 night in Jan 2026

10/10 Excellent

Mie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great delicious and fresh breakfast buffet. Very clean and staff were all very accommodating. We will be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Mie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was so amazing and fresh! All staff were so accommodating and so kind and professional.
Stayed 1 night in Jan 2026

10/10 Excellent

Jules

Liked: Cleanliness, amenities, property conditions & facilities
Clean and complete amenities. However, I had sent them a message about the free shuttle service but they never replied. The receptionist whom I spoke to just said, “ oh sorry there were lots of messages.”
Stayed 3 nights in Jan 2026