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It was an outstanding place. The staff went above and beyond. Could not be any happier with this hotel.

Great location, helpful staff and comfortable room with good facilities

Love the hotel built in 1984 feels new.

The hotel is well located, modern and with excellent helpful staff. There was a problem with the door key which didn’t work. I would like to give special praise to Po who is the receptionist at the Breakfast Room. Not only warm and welcoming but she remembered me and my granddaughter from a visit a month ago!! Great personal service and delighted my 5 year old that a “big person” would remember her. Well done Po. We’ll be back.

The Hyatt could not have been better located for what I wanted to do. With an exit in the back right onto Darling Harbour and the many attractions there, including the tour boats, dining and other entertainment, and a short walk to just about every form of transport in Sydney, including busses to Bondi Beach, the L2/L3 to Circular Quay and the Opera House and Harbour Bridge, and the trains out of Town Hall or Wynyard. There wasn’t a single thing I wanted to do that I couldn’t walk to, or get public transport to. I didn’t have the best view, looking at a parking garage, but the other side should have had great views of Darling Harbour and the Saturday fireworks. If I had to be critical, there was a lot of light leakage from the hallway through the door, and it would have been nice if the dressers had a drawer into which I could have put my dirty clothes, but that is about the only fault I could find.

Very upbeat vibe, very modern, professional friendly staff, great location.