Boutique hotels Palm Beach

Pure luxury, all staff amazing! Especially Peter the doorman!

Beautiful as usual

Nice hotel; would’ve given 5 stars, but didn’t have a great experience with the hotel staff. Asked about getting in 10 minutes before the official breakfast opening, due to an early tour departure. Was told that it wasn’t possible, which we understood. But as the doors opened for breakfast that morning and we rushed in to grab a few items to take along for breakfast, we happened upon another couple, who was leisurely finishing up their breakfast. I mentioned this issue to the night manager that evening, who told me he would look into how that had happened. We never received an explanation. We understand the need for hotel policies, but if you’re going to have them, at least enforce them consistently.

Noisy outdoor music at pub nearby

Amazing

Room cleanliness was sub-par for a hotel of this calibre. I’ve had numerous black hair in the shower and several areas had a serious dust accumulation.