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Good location in the Old Quarter but located in an interior street so your car service /taxi can’t stop in front of the hotel. You have to think twice if you have large checked in luggages but hotel staff are there to help you with your luggages during check out. Breakfast is decent but served in another location.

Comfortable

4* Hotel at most

From the minute they spotted us making our way to the hotel, the staff of the Grand Hotel du Lac did everything they could to give us a fabulous experience. They were warm, professional and efficient and served with their heart. The hotel is comfortable and well situated near the lake and old town. The breakfast is varied and delicious and the service was excellent. If you visit the rooftop bar, you must try the gin basil smash. It is amazing!

I had an exceptional experience with Hotel du Lac Signature, and I feel compelled to highlight their truly outstanding customer service. Even before my stay began, the team went above and beyond to ensure everything was perfectly arranged, making me feel valued and cared for from the very start. A special thank you to Aiden, whose attention to detail and proactive communication made all the difference. From coordinating preferences to anticipating needs I hadn’t even thought of, Aiden exemplified what genuine hospitality should look like. It’s rare to encounter someone so dedicated to creating a seamless and personalized experience. The entire team deserves recognition for their professionalism, warmth, and commitment to excellence. Their effort in planning my stay ahead of time gave me complete confidence and peace of mind, setting the tone for what I know will be a memorable visit. The hotel’s safe and centrally located setting makes it an ideal choice for travelers, providing both convenience and peace of mind. The room was impeccably clean, quiet, and well-maintained, ensuring a comfort and restful stay. The breakfast was great, which not only offered a great selection, but was made even more enjoyable by the beautiful view overlooking the old town — a perfect way to start the day. If this is the level of care they provide before arrival, I can only imagine how incredible the actual stay will be. Highly recommended for anyone who values thoughtful, attentive service.

We thoroughly enjoyed our stay. Great location. Quiet room. Staff were very attentive and super accommodating. Breakfast was delicious. Massage at the O’Spa was the best I’d had in Vietnam. Jolene at the booking counter was so amazing. She lined up a tour that was great and helped us find a private car to our next destination. Highly recommend this hotel.