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The Oriental Jade Hotel

5.0 star property

Photo gallery for The Oriental Jade Hotel

Lake
Lobby sitting area
View from room
Exterior
Poolside bar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Oriental Pearl Twin

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Pearl Twin

7.8 out of 10
Good
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Oriental Emerald

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Emerald

9.2 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View

Diamond Church View

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View

Sapphire Old Quarter View

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Jade Terrace City View

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Ruby City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Ruby City View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room

Gem Suite Lake View

  • 65 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Pearl Connecting

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Emerald Connecting

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Emerald Connecting

  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • 150 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Emerald Twin

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Emerald Twin

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, (479)
The price is AU$229
for 1 room
includes taxes & fees
22 July - 23 July
GRAND HOTEL du LAC Hanoi

About the area

Hanoi

A stay at The Oriental Jade Hotel places you in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. .This luxury hotel is 0.7 mi (1.1 km) from Hanoi Opera House and 0.8 mi (1.3 km) from Dong Xuan Market.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Dong Xuan Market - 12 min walk - 1.0 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Càfê RuNam - ‬2 min walk
  • Pepperonis

About this property

The Oriental Jade Hotel

Luxury hotel with a full-service spa and a fitness center
The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Oriental Jade Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (80 centimetre wide)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1200000.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000.0 per night
  • Bed sheets available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 879 out of 1003 reviews
Rating 8 - Good. 92 out of 1003 reviews
Rating 6 - Okay. 16 out of 1003 reviews
Rating 4 - Poor. 8 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Louise Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great spot for accessing the delights of Hanoi. I would recommend it to tourists and business people.
Stayed 7 nights in Mar 2025

10/10 Excellent

nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff hospitality was unique.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gonzalo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio; muy buena opción para alojarse en el Old Quarter Hanoi. La amabilidad del personal fue extraordinaria.
Stayed 1 night in Apr 2025

10/10 Excellent

Marisa, Victoria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We came from Canada to join a tour. We thought we would stay a couple days before the tour and picked the Oriental Jade Hotel based on the reviews online. We were not disappointed. From the moment we were greeted with a welcome drink when we arrived, to the time we checked out, we felt like we were VIP guests. Close to the old quarter Hanoi and French Quarter. Shopping, entertainment and restaurants nearby. The beds were comfortable, rooms were nice and quiet. A great bar/restaurant/pool on the rooftop with an amazing view. I recommend the fresh prawn spring rolls, delicious! The breakfast buffet was the best we had on our whole trip and we travelled a month thru Vietnam, Cambodia and Thailand. Our only regret is that we weren’t able to stay longer. We felt very pampered.

10/10 Excellent

Anthony

Stayed 1 night in Mar 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. They went out of their way to ensure our stay was exceptional. The breakfast was included and was a very complete buffet along with a full egg station. The coffee and fresh squeezed juices were great! The location in the old quarter is so easy to get around by foot and it is a block from a small lake and tourist area. I’d glad stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old quarter, really attentive staff, excellent food options, lovely spa. Highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Basuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the best location in Hanoi. It is located in old quarters but near the French quarter and Hoan Kim lake. The night market which occurs every weekend is 2 minutes away by walking. The main area in French quarter was closed on Sunday for cars and motorcycles which make it a great area to stroll. Many great restaurants are nearby. The room, staffs, and breakfast are as expected of the 5 star hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosa

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel where staff goes above and beyond. From A to Z excellent all round.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel at the beginning and at the end of our trip, two nights each time, both were absolutely fantastic! The rooms are clean. Staff is exceptional and the spa is wonderful! Would highly recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lee

Stayed 4 nights in Feb 2025

10/10 Excellent

Rosemary, edinburgh

Liked: Cleanliness, amenities, property conditions & facilities
Great location with wonderful rooftop view of the lake Liz was super helpful with ideas of where to go and Nancy organised the transfer of our luggage to our other hotel and complementary airport transfers This hotel goes above and beyond Enjoy!
Stayed 1 night in Mar 2025

8/10 Good

Miles, Vallejo

Stayed 3 nights in Mar 2025

10/10 Excellent

Antonina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Colby

Stayed 4 nights in Mar 2025

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had the pleasure of staying at the Oriental Jade Hotel in Hanoi, and it absolutely exceeded all expectations! The hotel itself is beautiful, with a perfect blend of modern elegance and local charm. What truly made the experience exceptional, though, was the staff. They were incredibly friendly and attentive, always going above and beyond to make our stay memorable. One night, when we were headed out for a late dinner, a staff member even walked us all the way to the restaurant—such a thoughtful touch! The food suggestions provided by the staff were spot-on, and every meal we had was delicious. I also have to mention the coffee class the hotel organized—it was an unforgettable experience that added a unique local flavor to our trip. Overall, I highly recommend Oriental Jade Hotel to anyone visiting Hanoi. It's an exceptional place to stay with outstanding service and experiences!
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing staff! Very convenient location as well, walkable to many shops/restaurants! Would definitely stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Shaun

Stayed 8 nights in Feb 2025

10/10 Excellent

Howard, Hudson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel: big bright lobby, friendly capable staff, lovely rooms, nice gym and rooftop pool. The restaurant was excellent, and the included breakfast was fantastic. The location is perfect.
Stayed 4 nights in Mar 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Efficient, competent andver friendly. The hotel was flawless.
Stayed 9 nights in Feb 2025