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Hanoi Royal Palace Hotel 2

4.0 star property

Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Premium Suite Large Balcony City View
Balcony view
Reception hall
Family Room with Large Window

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available

Explore the area

Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Royal Panorama Suite City View

Royal Panorama Suite City View

Royal Panorama Suite City View

9.8 out of 10
Exceptional
(68 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room with Large Window

Family Room with Large Window

Family Room with Large Window

9.4 out of 10
Exceptional
(37 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite Large Balcony City View

Premium Suite Large Balcony City View

Premium Suite Large Balcony City View

9.6 out of 10
Exceptional
(37 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Day Use - 3 Hours Only

1 bedroom, memory-foam beds, minibar, in-room safe

Day Use - 3 Hours Only

10.0 out of 10
Exceptional
(114 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Royal Suite City View

1 bedroom, memory-foam beds, minibar, in-room safe

Premier Royal Suite City View

10.0 out of 10
Exceptional
(14 reviews)
  • 47 sq m
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed)

Royal Suite, City View (2 Double and 1 Single Bed)

9.4 out of 10
Exceptional
(12 reviews)
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Deluxe Double Room, City View

1 bedroom, memory-foam beds, minibar, in-room safe

Deluxe Double Room, City View

8.8 out of 10
Excellent
(20 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room with Window

1 bedroom, memory-foam beds, minibar, in-room safe

Deluxe Double or Twin Room with Window

9.2 out of 10
Wonderful
(92 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 Double and 2 Single Beds, City View

1 bedroom, memory-foam beds, minibar, in-room safe

Family Suite, 1 Double and 2 Single Beds, City View

9.6 out of 10
Exceptional
(31 reviews)
  • 42 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

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The price is AU$74
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includes taxes & fees
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About the area

Hanoi

A stay at Hanoi Royal Palace Hotel 2 places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. .This hotel is 0.4 mi (0.7 km) from Hanoi Old Town Night Market and 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
  • Hanoi Opera House - 17 min walk - 1.4 km

Getting around

  • Hanoi Railway Station - 13 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Phở Gà Nguyệt - ‬2 min walk
  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk
  • ‪Nghĩa Cafe - Hàng Da - ‬1 min walk
  • ‪Phở Bò Phú Xuân - ‬1 min walk

About this property

Hanoi Royal Palace Hotel 2

Art Deco hotel with free breakfast connected to the convention center in Hanoi
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and minibars. Your room comes with a memory foam bed. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with onsite massages or take in the view from a terrace. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch at Royal, a restaurant which specializes in Vietnamese cuisine, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Bicycle storage
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 5 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3950 out of 4582 reviews
Rating 8 - Good. 308 out of 4582 reviews
Rating 6 - Okay. 167 out of 4582 reviews
Rating 4 - Poor. 92 out of 4582 reviews
Rating 2 - Terrible. 65 out of 4582 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stopover to and from halong bay..covenient location
Stayed 1 night in Jun 2025

8/10 Good

Kishorkumar, London

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and location. Lacks a few basics like desk or bedside table. All good other wise. Booked my airport shuttle and all excursions through this hotel. All very professionally done. Thank you Angela.
Stayed 5 nights in Mar 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean, the breakfast is good and the staff is amazing, super friendly and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel in the heart of the old town. Genuine staff who were very polite and helpful. Gave great recommendation for sites to view and restraunts to go to. Room was very large and spacious. Beds and facilities were great. Breakfast was extensive and fresh.
Stayed 2 nights in Feb 2025

10/10 Excellent

Byron, COVINA

Great breakfast
Stayed 6 nights in Mar 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J’ai récemment séjourné à l’hôtel Royal Palace et j’ai eu une expérience merveilleuse. Le personnel était incroyablement sympathique et attentionné, ce qui a rendu mon séjour confortable dès mon arrivée. Ils sont allés au-delà en me surprenant avec un joli geste d’anniversaire, ce qui a rendu notre journée encore plus spéciale. Je recommande vivement cet hôtel pour tous ceux qui recherchent un service exceptionnel et un séjour mémorable !
Stayed 2 nights in Dec 2024

10/10 Excellent

Ted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing. We stayed for a week and everyone made us feel like family. Nothing was too much for them. Helping to book tours, taxi and advice on places to eat. Room was beautiful and very clean. Hotel in walking distance to everything or short taxi ride.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personnel provided excellent service, very personalized and attentive to support our day to day activities. They made us feel very safe when coordinating tours with third parties. The hotel is conveniently located at walking distance from the train street.

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good in the heart of the old quarter, the staff also very friendly and cooperative they helped me to explore the city . The room was very clean and wide also .

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are so friendly and always happy to help. Room was good value for money. Great location 10/10!
Stayed 2 nights in Feb 2025

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great and the family who runs the place was so friendly and helpful! We booked a day trip to ninh binh and our ha giang loop tour through them and they took care of everything! Room was very comfy and clean and beds were very comfy! Would highly recommend this place!
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and the location was perfect
Stayed 1 night in Mar 2025

6/10 Okay

JODI-ANNE

Travelled with partner
Liked: Cleanliness, staff & service
Overall we were disappointed with this hotel. We expected more from a place with “palace” in its name. It felt old and run down. While the staff were generally good, The room itself was small, the bed was uncomfortable, the towels were dingy and the complimentary breakfast was very basic. We did like the location - walkable to many sights and good restaurants and spas in Hanoi. I would not choose this hotel again.

10/10 Excellent

Ryen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. The staff was very accommodating helping us with looking after our bags, and upgrading our room for an extra bed. Good breakfast. Great walkability to anything you’d like. Highly recommend this hotel.
Stayed 1 night in Mar 2025

8/10 Good

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for Old Hanoi

Great location and very helpful and friendly staff. Rooms seem to vary. I was travelling with a friend. And we had both booked the same type of room yet one of us has a my bigger room
Stayed 5 nights in Mar 2025

6/10 Okay

Sambath, LONG BEACH

Travelled with partner
Liked: Staff & service
Good breakfasts. Room and bath are not good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything! Location, comfortable bed, helpful staff, wonderful breakfast with lots of options!
Stayed 1 night in Sep 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For me, a hotel is about more than just the anaesthetics, is about the vibe, the staff, the environment and most importantly, how comfortable I feel in the space. This place has it all. From the moment we arrived, to when we left, we felt at home. The staff generally care and go above and beyond to ensure you’re well looked after. Special mention to Jimmi, Jennie, Suly.. who were standout staff for me. Although, there were many more that were also so kind and lovely - just sorry that I have not remembered their name’s. The rooms are typical for Hanoi hotels and well decorated with good amenities. They also had good soundproofing, so we were able to get a good nights sleep, with the noise of Hanois street playing havoc with our ears. The in room fridge was great for any extra food or drink we brought back and the drinks on offer, were reasonable for hotel. The breakfast here is the best that I’ve experienced in Vietnam and I would even go as far to say in the top five of any hotel I’ve stayed at. The staff were even kind enough to pack us a breakfast pack for our early departure to Halong Bay. Royal Palace Hotel, thank you for a memorable 3-night stay and I would not hesitate in recommending or returning again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms. Great service and super friendly staff. Well located in the old quarter and easy access to transport or just walk. Staff were extremely helpful on recommendations. Close to train street. Convenience store across the road. Good breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Khách sạn sạch sẽ và các bạn nhân viên cực kỳ thân thiện.
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Outstanding service. Great value for money.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great rooms, great food, great service and great staff! We had a great time in Hanoi and we are so pleased we stayed at the Royal palace hotel. The facility was in the heart of Hanoi and was an excellent base for us to explore from. Highly recommended!!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The customer service was top tier

Stayed 1 night in Nov 2024