Hanoi Royal Palace Hotel 2

4.0 star property

Photo gallery for Hanoi Royal Palace Hotel 2

Lobby sitting area
Premium Suite Large Balcony City View
Family Room with Large Window
Reception hall
Balcony view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Restaurant
  • Parking available

Explore the area

View map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    โ€ช3 min walkโ€ฌ
  • Place, Hoan Kiem Lake
    โ€ช7 min walkโ€ฌ
  • Place, Hanoi Old Town Night Market
    โ€ช10 min walkโ€ฌ
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    โ€ช37 min driveโ€ฌ

Room options

Deluxe Double or Twin Room with Window

9.4 out of 10
Exceptional
(150 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double Room, City View

9.4 out of 10
Exceptional
(43 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Suite, 1 Double and 2 Single Beds, City View

9.4 out of 10
Exceptional
(32 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

Royal Suite, City View (2 Double and 1 Single Bed)

9.4 out of 10
Exceptional
(14 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Bed

Premier Royal Suite City View

10.0 out of 10
Exceptional
(19 reviews)
  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 3 Queen Beds

Royal Panorama Suite City View

9.8 out of 10
Exceptional
(99 reviews)
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Suite Large Balcony City View

9.4 out of 10
Exceptional
(42 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Room with Large Window

9.2 out of 10
Wonderful
(41 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Day Use - 3 Hours Only

10.0 out of 10
Exceptional
(114 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Hanoi

A stay at Hanoi Royal Palace Hotel 2 places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. .This hotel is 0.4 mi (0.7 km) from Hanoi Old Town Night Market and 1 mi (1.6 km) from Ho Chi Minh Mausoleum.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Train Street - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km

Getting around

  • Hanoi Railway Station - 13 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • โ€ชPhแปŸ Gร  Nguyแป‡t - โ€ฌ2 min walk
  • โ€ชThรกi ฤแบกt - ฤแป“ Nฦฐแป›ng Trung Hoa - โ€ฌ1 min walk
  • โ€ชMแปณ Phแป‘ - โ€ฌ1 min walk
  • โ€ชPhแปŸ Phรบ Xuรขn - โ€ฌ1 min walk
  • โ€ชBรบn Chแบฃ ฤแบฏc Kim - โ€ฌ2 min walk

About this property

Hanoi Royal Palace Hotel 2

Art Deco hotel with free breakfast connected to the convention center in Hanoi
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and safes. Beds feature memory foam mattresses. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and minibars. Your room comes with a memory foam bed. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with onsite massages or take in the view from a terrace. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch at Royal, a restaurant which specializes in Vietnamese cuisine, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (USD 25 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal

Things to do

  • Bicycle storage
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • On a lake
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 5 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 25 per day
  • Crib (infant bed) fee: USD 5 per day
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Hanoi Royal Palace Hotel 2 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2421 out of 3238 reviews
Rating 8 - Good. 417 out of 3238 reviews
Rating 6 - Okay. 214 out of 3238 reviews
Rating 4 - Poor. 105 out of 3238 reviews
Rating 2 - Terrible. 81 out of 3238 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlight of my stay was the amazing and friendly staff/team who went above and beyond to accomodate every request. They were so welcoming and pleasant every time we came back after a long day of travel. Location was AMAZING- could not be better. Would definitely come back. Price was also great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and attentive staff, perfect location in the heart of the old town.
Stayed 3 nights in Sep 2025

6/10 Okay

Sarah Theresa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really loud. Needed ear plugs to sleep. The property was also rather run down and the shower had hair all over it and didnโ€™t drain peoperly. We left the last night to stay at a better hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such friendly, helpful staff, especially Ms Jenney on the travel desk who helped us with tours and advice. The other reception staff were wonderful. The buffet breakfast was excellent - plenty of options for all tastes. Easy to arrange transfers to/from the airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Ryoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely room with very comfortable bed, gorgeous breakfast, very helpful friendly staff who went above and beyond to help us, would highly recommend a stay here.
Stayed 1 night in Sep 2025

10/10 Excellent

Polina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Hanoi Royal Palace provided us with a very good accommodation experience during this trip to Vietnam. They paid attention to every detail, providing us with local travel advice from check in, and accompanying us and contacting the taxi driver when checking out because the night market blocked the street. I sincerely recommend everyone to stay here and feel their sincerity.
Stayed 1 night in Sep 2025

10/10 Excellent

Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
่ฟ™ๆ˜ฏๆˆ‘ไปฌๅœจ่ถŠๅ—้€—็•™ๆœŸ้—ดๆœ€็‰ฉๆœ‰ๆ‰€ๅ€ผ็š„ใ€‚ ้…’ๅบ—ไธŽๅ›พ็›ธ็ฌฆ,ๆฒณๅ†…ๆญคไปท็”š้šพๅพ—ใ€‚ ๆˆ‘ๅฎŒๅ…จๆŽจ่ๅฎƒใ€‚
Stayed 1 night in Sep 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were perfectly clean and convenient, despite being quite small. The location is perfect, in the heart of Old Quarter, but the rooms were very quiet. Above all, we have to congratulate the staff for their help, kindness, professionalism and their generous smiles. And special thanks to Jimmi for her everyday help and advices!
Stayed 1 night in Sep 2025

10/10 Excellent

Romaric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the middle of everything. The staff were excellent, always available to answer questions, arrange transfers, etc. Very good breakfast too. We really enjoyed our stay. Thank you!
Stayed 1 night in Sep 2025

10/10 Excellent

Nilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very friendly and helpful and made us feel so welcome. We also enjoyed the breakfast a lot, it was a big selection of high quality dishes, including continental breakfast and Vietnamese options (like Pho) The room was modern, well-equipped and calm, despite the central location of the hotel near very busy streets.
Stayed 1 night in Sep 2025

10/10 Excellent

Roosevelt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is 100% prefect service that I never experienced before, especially Mrs. Angela offered the kind, patient and carefully tourist and shuttle arrangements for our big 14 people family. We really appreciate her great assistance. We also thanks Miss Jennie, she always answer and solve all of our tough questions, when our family member lose the medicine, she automatically offer the solutions for us, Iโ€™m really appreciate her prefect service. Other their member also kindly to service us with smile. I believe this hotel has a great management and training system. The hotel is located at great place, it close to a busy tourist zone, easy to enjoy food, beer street and shopping, but very quiet at night. No doubt, this hotel definitely will be our next choice again.
Stayed 1 night in Sep 2025

10/10 Excellent

Wilbur

Liked: Cleanliness, staff & service, property conditions & facilities
Its in the Old Quarter close to everything. Room was big and clean.The staff were very kind and helpful, they made my birthday stay unforgettable, thank you:)
Stayed 2 nights in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service here was top notched and everyone was very friendly. Even though our flight was delayed by one day due to rasaga typhoon in Hong Kong the hotel staff Jennie, was able to accommodate us and work with our new schedule. They also helped us plan our tour in ninh binh. The morning breakfast buffet was good as well. The location here is convenient for tour pick up and centrally located for food. We got the balcony room and it was a pleasant experience to be able to enjoy the view outside. Overall, we had a great experience and would stay here again in the future.
Stayed 1 night in Sep 2025

8/10 Good

Jai Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff are outstanding - efficient, friendly, extremely helpful, and so ready to provide any information or service you might require. The hotel is right in the middle of the Old Quarter, which is a great location. Breakfast is included and varied. We stayed in two different rooms (due to an overnight trip to Ha Long Bay mid stay), 402, and 701, both lovely rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ํ›Œ๋ฅญํ•˜๊ณ  ์นœ์ ˆํ•œ ์„œ๋น„์Šค, ๋ชจ๋‘ ๋ฏธ์†Œ๋ฅผ ์ง€์œผ๋ฉฐ ๋งž์•„์ฃผ์…จ์Šต๋‹ˆ๋‹ค. ๊ด€๊ด‘ ๋ช…์†Œ์™€ ์‹๋‹น์— ๋Œ€ํ•œ ์ œ์•ˆ๋„ ๋งค์šฐ ๋„์›€์ด ๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ์นจ๋Œ€๋Š” ๋งค์šฐ ํŽธ์•ˆํ–ˆ์Šต๋‹ˆ๋‹ค. ์œ„์น˜๋„ ํ›Œ๋ฅญํ–ˆ์œผ๋ฉฐ, ํ˜ธ์•ˆ๋ผ์—  ํ˜ธ์ˆ˜์™€ ๋‹ค์–‘ํ•œ ์ธ๊ธฐ ์‹๋‹น๊นŒ์ง€ ๋„๋ณด๋กœ ๋‹จ ๋ช‡ ๋ถ„ ๊ฑฐ๋ฆฌ์— ์žˆ์Šต๋‹ˆ๋‹ค. ๊ธฐ์ฐจ ๊ฑฐ๋ฆฌ๋Š” ๋„๋ณด๋กœ ์•ฝ 15๋ถ„ ๊ฑฐ๋ฆฌ์ž…๋‹ˆ๋‹ค. ์ด ํ˜ธํ…”์ด ์ •๋ง ๋งˆ์Œ์— ๋“ค์—ˆ์Šต๋‹ˆ๋‹ค.
Stayed 2 nights in Sep 2025

10/10 Excellent

Timmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms. Angela is very kind. She always took care of us during the trip and shared nearby attractions and food. She even upgraded our room. Breakfast was also very delicious. I will choose this hotel again next time
Stayed 1 night in Sep 2025

10/10 Excellent

Winn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location central to every tourism reason for being in Hanoi.lovely hotel with highly attentive staff. Comfortable rooms are very well maintained. Special mention goes to the manager, Miss Jennie who ran a highly effective team.
Stayed 3 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location in Old Quarter is fantastic. Breakfast was excellent with vast buffet of coffee/tea, pastries, fruits, fresh salads, and entree-level dishes like chicken, fish, fried rice, cooked veggies, banh cuon, as well as fresh omelet bar and pho. Water kettle and coffee/tea in the room. Staff exceptionally attentive and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is extremely friendly and helpful. They always try to help in any possible way. It has been really impressive their dedication, absolutely amazing.
Stayed 2 nights in Sep 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Very helpful in organizing tours, but also helped out with fixing on of our bags and helped when our daughter had a fever and had to go to the hospital. Everyone was so helpful and friendly. Thanks a lot Ms. Jennie and colleagues.
Stayed 1 night in Sep 2025

10/10 Excellent

Jones

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff headed by Jimmy was the most professional, accomodating and sincere staff I have ever met. They genuinely showed concern for the safety, well being and enjoyment of me and my family. That besides the fact that the hotel was centrally located in the old quarter and a stone's throwaway from all of Hanoi's attractions. How we wish we could have stayed longer!!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family was impressed by the high quality and personal services provided by the managers and all the hotel staffs to us during our recent stay in Hanoi. The room was good size and the managers went all out to help us with our itinerary, purchasing out train tickets, arranging for tours etc. This made our stay in Hanoi the most memorable one.
Stayed 1 night in Sep 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed here for a couple of days in the end of Jul and was an extremely pleasant stay. I had informed them about my hubby bday beforehand to see if they can plan a cake or something... and they not only planned a cake, decorated our room but also upgraded us, this was just the start of this experience. At all times, their communication interally was so strong and everything was taken care of so well, plus their breakfast is good.. their guidance and tips are helpful, always the conversations were so great and such a welcoming place. Its situated very well and near to the main centre, walkable to the street shopping and Hoan Kiem lake. Rooms were clean and nice.
Stayed 1 night in Sep 2025

6/10 Okay

Dina

Disliked: Cleanliness, property conditions & facilities, room comfort
Reused covers and pillows smelly sheets gray instead of white, you can hear the next room in the bathroom like they were with you in the room, no view, poor breakfast, no worthy the price, this is a 1 star hotel never 3
Stayed 1 night in Sep 2025