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The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property

Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive

7 outdoor pools, pool umbrellas, pool loungers
Property video
Aerial view
Gazebo
10 restaurants, breakfast, lunch, dinner served; seafood

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • All-inclusive
  • Free Wi-Fi

Explore the area

View map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪12 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪92 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, pillow-top beds, free minibar items

Deluxe Room

8.4 out of 10
Very good
(15 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite

LCD TV, DVD player, iPod dock

One Bedroom Suite

9.4 out of 10
Exceptional
(11 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

Three Bedroom Suite

  • 144 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

LCD TV, DVD player, iPod dock

Two Bedroom Suite

7.2 out of 10
Good
(7 reviews)
  • 107 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for One Bedroom Swim Up Suite

One Bedroom Swim Up Suite | Living area

One Bedroom Swim Up Suite

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite

One Bedroom Penthouse Suite

8.0 out of 10
Very good
(1 review)
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

LCD TV, DVD player, iPod dock

Two Bedroom Penthouse Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite

8.8 out of 10
Excellent
(3 reviews)
  • 200 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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About the area

Playa del Carmen

With a stay at The Fives Beach Hotel - Á la Carte All Inclusive in Playa del Carmen (The Fives), you'll be a 4-minute drive from Gran Coyote Golf and 6 minutes from El Camaleón Mayakoba Golf Course. .This all-inclusive property is 4.3 mi (6.9 km) from Punta Esmeralda Beach and 5 mi (8 km) from Playa del Carmen Main Beach.

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Quinta Avenida - 11 min drive - 8.1 km
  • Playa del Carmen Main Beach - 12 min drive - 8.4 km
  • Xcaret Eco Theme Park - 25 min drive - 17.9 km
  • Maroma Beach - 27 min drive - 14.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Piano Bar - ‬4 min drive
  • ‪Mike’s Coffee - ‬20 min walk
  • ‪El Beso Pool Bar - ‬18 min walk
  • ‪Steakhouse - ‬17 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

Luxury property on the beach, with 7 outdoor pools
The Fives Beach Hotel - Á la Carte All Inclusive offers 662 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Coffee/tea makers and minibars (stocked with some free items) are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

LCD televisions come with premium cable channels. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 662 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable programming along with DVD players are provided for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, a nightclub, and an outdoor tennis court. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the shuttle (surcharge).
Grab a bite at SEA OLIVE, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 7 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
SEA OLIVE - Overlooking the ocean, this restaurant serves lunch and dinner.
Pisco Nikkei & Raw Bar - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
FLAVOURS - This family restaurant serves breakfast and dinner. Open daily.
AREZZO - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Oriola Beach Club Grill - This beachfront restaurant serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Parking on site (USD 10 per night)
  • Valet parking on site (USD 10 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 3 poolside bars
  • 7 bars/lounges
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • Oriola Beach Club Grill
  • Pisco Nikkei & Raw Bar
  • SEA OLIVE

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Arcade/game room
  • Beach club
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 507 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosario

Stayed 6 nights in Sep 2025

4/10 Poor

Stefany

Travelled with group
Liked: Staff & service
Disliked: Amenities
The reason I am so upset is because the staff would each tell us different things contradicting each other. I asked about my benefits and the lady said that wasn’t something they offered I showed her my booking confirmation and what it said she said she they didn’t do that. I expressed at the hotel how unhappy we were and there was minimal to no effort to make it better. I was also so disappointed that there wasn’t more authentic food I couldn’t even find TAKIS which are literally Mexican chips what they did have were Lays and Doritos. The food did not taste good at all. I think the best restaurant that they had was the sushi one. Luckily, I have an aunt that lives in Mexico and she dropped off some actual Mexican food for us and that was the best meal we had. I don’t know. I just think it’s funny how you’re in Mexico and the food is all American nice like I did not feel like I was in a Mexican resort. I felt like I was at a fancy hotel in America so that was kind of sad because I felt like it robbed me from my Mexican experience.
Stayed 4 nights in Aug 2025

6/10 Okay

Isela

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Alan Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying 15nights at the fives, the 16 resteraunts were all good, evening entertainment was a bit disappointing, it even ended early one night because of rain, buy other than that we haf a fantastic time at the fives
Stayed 15 nights in Aug 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, friendly staff and great food options. Because it was low season, not every restaurant was open every night and they don’t take reservations so you have to wait a bit. But otherwise it was a great vacation
Stayed 7 nights in Aug 2025

10/10 Excellent

Rodolfo

Stayed 7 nights in Aug 2025

10/10 Excellent

devin

Stayed 5 nights in Aug 2025

8/10 Good

Madhumithaa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family option
Stayed 3 nights in Jul 2025

10/10 Excellent

Aisha Zakia, Upper Marlboro

Stayed 4 nights in May 2025

10/10 Excellent

Kristen Lee

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had such a wonderful experience! Issac was the best transportation- so friendly and made every trip to the beach, room and restaurants fun! Giovani was such a fun entertainer and the best to visit with! Rolando worked at the Mexican restaurant and made the whole family experience so fun!! Camilo- love and wellness! So fun and entertaining!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Family Hotel

We met friends of ours from Italy here this is a great option for families with kids of different ages. There’s lots to do and it’s a nice break from the typical on the beach all inclusive because you have the jungle shaded area that you get to walk through so there’s always choices and a break from the sun.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jonece

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic restaurants options for all meals. Even had a healthy meal restaurant option. My penthouse room was fabulous. Options to relax or find activities always for all ages.
Stayed 4 nights in Jul 2025

10/10 Excellent

David, roseville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 5 nights in Jun 2025

10/10 Excellent

Kelsey

Stayed 4 nights in Jun 2025

8/10 Good

Leon

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

6/10 Okay

Lynn

Travelled with family
Liked: Cleanliness, property conditions & facilities
I have to say this property is absolutely beautiful. We went Monday - Friday and it wasn't too crowded. The staff was amazing and the rooms were clean, modern, and comfy. Then there is the serious restaurant situation at this resort. You can't get in most places without extreme wait times. The restaurant information on the website is inaccurate. Club members can make reservations so tables sit empty in every restaurant for dinner. The first night we walked into the Sea Olive early and luckily managed to get a table. The food was excellent. The second night we waited 2 hours for a table at Mestizo even though there were many empty tables. The food was excellent but not worth the wait. The third night we arrived late after an excursion and situation was the same - 2 to 2.5 hour waits. So we ate street tacos in the plaza while sitting on the wet ground. There is very limited seating. The fourth night we didn't risk it so, at 5:00 pm, so we sat by the door of Arezzo - which opens at 5:30 pm. Truly excellent food. Recommendations: Either eat brunch or have an early breakfast and a light lunch. (By the beach there are street tacos, burgers, and Meulle Ocho for excellent ceviche.) Then wait by the door of the restaurant you've chosen for dinner at 5:00 pm. My husband got sick and need something easy to eat mid-afternoon. All the restaurants were closed and room service had a 1.5 hour wait. Luckily the shop had crackers and electrolyte solution. We won't be returning.
Stayed 4 nights in Jun 2025

6/10 Okay

Mailha

Travelled with family
Disliked: Property conditions & facilities
View and spacious in rooms
Stayed 4 nights in Jun 2025

10/10 Excellent

Rebecca Ann

Stayed 4 nights in Jun 2025

10/10 Excellent

Robert Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice and kept clean. It's a lot bigger then you think. Pools are nice on site and everyone is friendly. The food we had was very good. The only negative is they don't take reservations. People lined up early for specific restaurants.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jonathan Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall was a beautiful setting staff was super accommodating. Couldn’t enjoy the beach due to the seaweed, but the amenities and cleanliness was impeccable.
Stayed 4 nights in Jun 2025

4/10 Poor

Megan, El Paso

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Facilities are falling apart, food is bad. Staff are very very friendly. Food made most of our vacation party sick (writing this currently sick) there are significantly better all inclusives for a much better price all around. Again not the staffs fault but the property owners…
Stayed 2 nights in Jun 2025

10/10 Excellent

Marisa

Stayed 5 nights in Jun 2025

6/10 Okay

Tyechia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked double beds because I was traveling with my Son. I chose this property instead of new The Fives Beachfront because they dont have doubles as it is adults only. During pre check in I also requested doubles but still given a king instead and was told it was an upgrade. It was not an upgrade to me because its not what I wanted or booked. I didnt need a kitchenette as we took full advantage of the all inclusive restaurants and because Ive already stayed at this resort if I would have known id only have one bed I would have stayed at the newer one
Stayed 4 nights in Jun 2025

10/10 Excellent

Alysse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week here for our honeymoon, and it was nothing short of amazing! The staff truly made our stay unforgettable—everyone was incredibly warm, friendly, and helpful. The food exceeded our expectations, with Arezzo quickly becoming our favorite dining spot. Each morning, we started our day at La Brasserie, which offered a great selection and the perfect breakfast atmosphere. We’re already looking forward to coming back again soon!
A beautiful atmosphere waiting for a table at Arezzo
My husbands favorite pasta found at Arezzo
Lunch at the Adults only pool
Dessert at Arezzo
Stayed 7 nights in Jun 2025

10/10 Excellent

Moises

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very enjoyable and the staff was very friendly.
Stayed 7 nights in Jun 2025