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Aparthotel

Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue

3.5 star property

Photo gallery for Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Deluxe Apartment, 2 Bedrooms, Kitchen | Microwave
Deluxe Apartment, 2 Bedrooms, Kitchen
Deluxe Apartment, 2 Bedrooms, Kitchen | Living area
Dining

Reviews

8.0 out of 10
Very good

Apart-hotel

2 bathroomsSleeps 672 sq m

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
  • Barbecue

Explore the area

View map
Av 10 norte Entre 20 y 22, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪97 min drive‬

Room options

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includes taxes & fees
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About the area

Playa del Carmen

With a stay at this aparthotel in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach. .This aparthotel is 0.4 mi (0.6 km) from Mamitas Beach and 5.9 mi (9.4 km) from Xplor Theme Park.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Central Square - 8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪McCarthy's Irish Pub - ‬3 min walk
  • ‪Suerte De Churro - ‬2 min walk
  • ‪BIO-natural - ‬2 min walk
  • ‪Sabrina – Tradizioni Italiane - ‬2 min walk
  • ‪Reina Roja Hotel - ‬1 min walk

About this property

Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue

Apartment with kitchen, steps from Quinta Avenida
This aparthotel offers 10 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access. 42-inch Smart televisions come with digital channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool.
Treat yourself to a stay in this individually furnished apartment, which features heated floors and a Smart TV. A kitchen is outfitted with a full-sized refrigerator/freezer, a stovetop, and a microwave. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include a safe and a separate sitting area, and housekeeping is provided weekly.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace.
Featured amenities include express check-in and an elevator.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Hair dryer (on request)
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 42-inch Smart TV with digital channels

Outdoor areas

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Safe
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • Near an outlet shopping centre
  • Near the bay

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 10 units
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mararena Condominios Carmen
Mararena Condominios Aparthotel
Mararena Condominios Playa del Carmen
Mararena Condominios Aparthotel Playa del Carmen

Mararena Family Apartments & Long Stay Living - Steps from 5th Avenue Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 51 reviews
Rating 8 - Good. 10 out of 51 reviews
Rating 6 - Okay. 5 out of 51 reviews
Rating 4 - Poor. 5 out of 51 reviews
Rating 2 - Terrible. 4 out of 51 reviews

8.2/10

Cleanliness

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dulce Maria

Travelled with family
Liked: Cleanliness, room comfort

Mar arena

La propiedad estaba muy limpia, muy cómodo y confortable, el aire funciona perfectamente aunque lo usamos muy poco porque se mantenia fresco el lugar, lo unico que me hubiera gustado son almohadas mas suaves pero en general todo me gusto mucho, muy buena ubicacion esta cerca la quinta avenida, soriana ,farmacias, restaurantes
Stayed 5 nights in Aug 2025

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Problems that flow water is low, 1/3 toilets could flush
Stayed 7 nights in Jul 2025

10/10 Excellent

Alessandro de Atocha

Liked: Cleanliness, amenities, property conditions & facilities
Disfrute mucho mi estancia en el departamento , definitivamente volvería … el plus es la ubicación ya que estás a unos pasos de la quinta avenida.
Stayed 4 nights in Jun 2025

2/10 Terrible

Steven

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph Fellows

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super helpful, area is great. It's close to the beach, food and grocery, and local culture.
Stayed 10 nights in Dec 2024

6/10 Okay

JAMES

Disliked: Property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

Odessa

Liked: Cleanliness
Stayed 6 nights in Aug 2024

4/10 Poor

Joshua

Liked: Cleanliness
Stayed 7 nights in Jan 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! Arlette was amazing!! Excellent hostess!! The best
Stayed 19 nights in Oct 2023

2/10 Terrible

andres

Travelled with family
Disliked: Cleanliness, room comfort

Not the place if you have a car

Property is not kept clean and does not match anything close to the pictures on the listing. Listing shows parking available however there is LIMITED parking available. First come first park basis. We were not met at check in and were just given a code to access the door key. The key is an actual key that can be copied by anyone.
Stayed 8 nights in Jun 2023

8/10 Good

YCELSO, BROOKLYN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Located on 10 ave a plus, away from all the noise and traffic.
Stayed 6 nights in May 2023

4/10 Poor

Anders Grøvlen

Stayed 11 nights in Mar 2023

6/10 Okay

Garth

Liked: Property conditions & facilities
Good communication with property contact personal . Were helpful in rectifying initial concerns.
Stayed 7 nights in Mar 2023

4/10 Poor

Margaret, Victoria

Travelled with family
Disliked: Amenities, property conditions & facilities
In very poor condition. The "pool" is a joke. Its really just a tiled puddle, and missing a bunch of tiles. Great way to slice your foot open.
Stayed 4 nights in Feb 2023

8/10 Good

Laurence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location close to everything, clean apartment, rather spacious but the noise from a family below made it impossible to sleep.

10/10 Excellent

Hector

Travelled with group
Liked: Cleanliness, room comfort

Excellent

Everything was really nice! Excellent price-quality
Stayed 2 nights in Sep 2021

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Stayed 16 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I like the fact that it was private, and the location of the place. I wish I would've had better communication with the check in or even the check out
Stayed 7 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay here again. I can list all the things wrong with this place but most of it has already been said by others. And the hotel will respond that they are working on it but it's the same problems others have had so I doubt anything will change. The biggest concern was a huge window in the living room overlooking the street that doesn't lock and easily slides open. We have young kids so it was just not safe. We asked if someone could come fix it on the day we checked in but it was not fixed during our 3-day stay. The hot water did not work at all the whole time we were there, and the A/c in one of the two bedrooms did not work. We let them know, but nothing was fixed. The parking garage entrance was super small and took us several minutes to get out of every day trying not to scratch the rental suv with just inches of clearance on each side; not the hotel's fault but not fun to deal with. The tiny rooftop pool was nice for the kids but again there were several places where one could easily fall off the side of the building so it's not ideal for young children.
Stayed 3 nights in Jun 2021

10/10 Excellent

Maria Aida Jimenez

Liked: Cleanliness, amenities, property conditions & facilities
Servicio muy bueno, el cuarto está increíble
Stayed 8 nights in Jul 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Ivonne Araceli

Travelled with family
Liked: Cleanliness, room comfort

Todo bien

Stayed 1 night in May 2025

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, room comfort

Todo bien

Stayed 1 night in May 2025

10/10 Excellent

Angelica

Travelled with group
Liked: Cleanliness, amenities
Muy bonito todo
Stayed 2 nights in Apr 2025

2/10 Terrible

JORGE HARO

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
La Propiedad en general descuidada, estuve 12 días y solo de ver la alberca no dan ganas de usarla, vecinos del mismo edificio molestos con fiesta todas las noches entre ruidos y olor a marihuana, el propietario no contesta al menos que te tengas que ir de la propiedad, sinceramente no lo recomiendo
Stayed 11 nights in Sep 2024