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Mahekal Beach Front Resort & Spa

4.0 star property

Photo gallery for Mahekal Beach Front Resort & Spa

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Traditional Room
Aerial view
Comfort Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Air-conditioning

Explore the area

View map
38 St And The Beach, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Garden View

Premium bedding, down duvets, Select Comfort beds, minibar

Garden View

7.6 out of 10
Good
(21 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Garden View Palapa

Garden View Palapa

Garden View Palapa

8.8 out of 10
Excellent
(30 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Ocean View

Ocean View

Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • Ocean view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Ocean View Palapa

Ocean View Palapa

Ocean View Palapa

7.6 out of 10
Good
(8 reviews)
  • Ocean view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Bungalow

Premium Bungalow

Premium Bungalow

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for The Oasis

The Oasis

The Oasis

  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Large Single Bed OR 2 Queen Beds

View all photos for Run of House

Premium bedding, down duvets, Select Comfort beds, minibar

Run of House

7.4 out of 10
Good
(6 reviews)
  • Resort view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Large Single Bed OR 2 Queen Beds

View all photos for The Oasis Palapa

Premium bedding, down duvets, Select Comfort beds, minibar

The Oasis Palapa

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Large Single Bed OR 2 Queen Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Ocean view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior detail
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Free Wi-Fi
4.3 out of 5, Excellent, 3,004 reviews
The price is AU$378
includes taxes & fees
12 Apr - 13 Apr
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

With a stay at Mahekal Beach Front Resort & Spa, you'll be centrally located in Playa del Carmen, steps from Mamitas Beach and within a 10-minute walk of Quinta Avenida. .This beach hotel is 0.4 mi (0.7 km) from Mario Villanueva Stadium Madrid and 0.8 mi (1.3 km) from Quinta Alegría Shopping Mall.

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Quinta Avenida - 6 min walk - 0.6 km
  • Mario Villanueva Stadium Madrid - 8 min walk - 0.7 km
  • Quinta Alegría Shopping Mall - 10 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Mamita's Beach Club - ‬5 min walk
  • ‪Club de la Cerveza - ‬5 min walk
  • ‪La Vagabunda - ‬1 min walk
  • ‪La Cueva del Chango - ‬4 min walk
  • ‪Encanto Beach Club - ‬4 min walk

About this property

Mahekal Beach Front Resort & Spa

Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks and desk chairs. Select Comfort beds feature down comforters and premium bedding. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Revive has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 195 individually decorated guestrooms, featuring minibars and espresso makers. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a sauna, and a fitness center. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.
Enjoy Mexican cuisine at Cocina, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.
Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Mahekal Beach Front Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Land activities

Bicycling
Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Mahekal Beach Front Resort & Spa is listed in the 2023 Travel + Leisure 500.

Property amenities

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 27 for adults and USD 27 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Cocina
  • Fuego Restaurante y Bar
  • Itzi Pool Bar
  • Las Olas

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Free beach club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • No lift
  • Smooth flooring in room

More

  • 2 floors
  • 33 buildings
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.
The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.25 per accommodation, per night
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Christmas Day (December 25) Gala Dinner per adult: USD 120
  • Christmas Day (December 25) Gala Dinner per child: USD 60 (from 5 to 12 years old)
  • A tax is imposed by the city: USD 3.31 per accommodation, per night
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Bicycle storage
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Lending library access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Pet fee: USD 30.25 per accommodation, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 008-007-000708/2025

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the hot tub, and guests under 17 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mahekal
Mahekal Beach
Mahekal Beach Playa del Carmen
Mahekal Beach Resort
Mahekal Beach Resort Playa del Carmen
Mahekal Resort
Mahekal Beach Hotel Playa Del Carmen
Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen

Mahekal Beach Front Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 673 out of 1002 reviews
Rating 8 - Good. 150 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Walid

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room were clean
Stayed 6 nights in Oct 2025

10/10 Excellent

Tracey

Stayed 7 nights in Dec 2025

10/10 Excellent

Ana

Stayed 6 nights in Dec 2025

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Mahekel has soul, charming palapas; beautiful pools, great beach; close to 5th avenue adventures in shopping.
Stayed 7 nights in Dec 2025

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All is perfect
Stayed 3 nights in Dec 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you’re going to Expedia. You may think that this is all inclusive. It is but you have to pay extra for it! With the all inclusive and the extra fees, the hotel throws at you. Expect to spend about $1900 extra. Just under 1600 for the all-inclusive. And 300 and extra. Once I got past the initial shock of extra fees. It was an amazing resort! I would suggest getting a room in the upper 100s room. Far enough away from the music. We stayed in 179. Great room, great staff, and amazing food! Absolutely beautiful here. They don’t runoff the wildlife either. Had a cute Coati that lives in a tree next to my room.
Lobster night! A fantastic five course meal. On th beach. Of course it costs extra. But, Don’t pass it up.
Stayed 7 nights in Dec 2025

2/10 Terrible

David, los angeles

Terrible hotel,and experience with this hotel and rental car in enterprise from Expedia, We arrived around 3 am in the this hotel because we have some problems with the rental in enterprise rental car from Expedia in the beginning. like i said before. So Since the minute we arrived at the hotel was horrible, nobody received our car, they didn't have parking space and told us to park outside in the street and use a parking spot to pay with coin every hr. This was ridiculous because they didn't even try to help or give us chance to keep the car , The reception guy was very unprofessional and the guy was unhappy and with mood attitude, he didn't even help for our luggage or asked about it, nobody was there to help or receive our luggage in the beginning. So after we saw this inconvenience we want to check the room and nothing like I saw in the pictures. Ocean view were was blocked from another unit. A little bathroom with one sink. Very disappointed and the guy he didn't even know where was our room or what sección was in the hotel. Looks like he was sleeping and we interrupted , probably is the reason was upset. Terrible experience at 3 am we have to leave this hotel after all of these. Almost 5000 dlls for 1 week snd even i complained and expedia didn't want to give us a refund for that Terrible hotel and rental car. I never have thia kind the experience with Expedia. But this time you have to think two times about to get a package or any hotel in different countries.
Stayed 7 nights in Dec 2025

10/10 Excellent

Adrian

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience! The food was great and the drinks were tasteful. The staff was very friendly and attention to detail. I had the best experience because of them very welcoming and hospitality unlike no other. Money well spent definitely coming back especially to Playa De Carmen just to stay here.
Stayed 5 nights in Nov 2025

4/10 Poor

William Nathaniel Robillard

Stayed 3 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
This resort is conveniently located on the beach in downtown Playa which makes access to 5th Ave restaurants and shops a short walk. The property is beautiful and well maintained with a nice stretch of beach, multiple pools, restaurants and bars on site. The half board option provides breakfast and the option to choose lunch (which you can order on the beach) or dinner which is perfect if you like to explore local restaurants for dinner. The quality of the food and drinks is very good and the staff deserves a shout out for their fantastic service and attention to detail. Ishmael, Armando, Enrique, Manuel and the rest of the staff too many to name will make you feel at home and go above and beyond to make your stay enjoyable. These guys work really hard and let you know that they appreciate you ‘re staying with them . I don’t typically write reviews but have stayed at this resort on many occasions and continue to return. From what we’ve seen it appeals to singles, couples, groups and families. When you experience the view of the crystal blue water while eating breakfast or the sunrise on the beach a few steps from your room you’ll be planning your return trip.
Stayed 5 nights in Nov 2025

6/10 Okay

Elena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Expedia is what can be improved not the resort! The resort was beautiful. Only 2 restaurants open out of 3! We had no notification of that… so very little choice for all inclusive. Not fair. On top of that annoyance, I was also charged extra when arrived for my child. I booked my 10year old with us as I always do. I chose the age as there is that option there when you click on child. I received confirmation email stating 2 adults and a child not infant.No age was showing in the receipt. I didn’t think much of it at the moment. So at the resort because of Expedia issue I had to pay over $1200 USD! Beware. Double check everything and call I would say. Do not rely on just email confirmation. I didn’t get much help from Expedia they covered $400 out of this whole price. This was an issue. As we had a family of 5 booking through Expedia as per my recommendation! Very very disappointed.
Stayed 10 nights in Nov 2025

10/10 Excellent

Leona, Niagara on the Lake

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel right on the water. Loved it.
Stayed 7 nights in Nov 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous resort on the beach. Beautiful, clean, comfortable room in a bungalow overlooking one of the pools. Friendly staff. Hammocks on every terrace. Took us a day to even notice there was no TV in the room —we like TV but didn’t miss it for a moment.
Stayed 2 nights in Nov 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice experience. It was the first time and I would recommend this place.
Stayed 7 nights in Nov 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience. The rooms were clean and spacious. The staff was great and attentive. 100% recomendado.
Stayed 5 nights in Nov 2025

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
The staff is always AMAZING! But I sent several requests for a specific room and they were ignored. That was my 6th stay at Mahekal so I know what I need. The room they gave me was surrounded by loud people yelling and slamming doors and too close to other noise. There was a leak in the roof and it rained in the room. Not a big deal fortunately not on the bed. I just wished my emails didn’t go ignored. Especially since I am a loyal guest of the hotel.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kaiden, Rockland

Stayed 7 nights in Oct 2025

10/10 Excellent

Vladimir

Stayed 3 nights in Oct 2025

8/10 Good

Lilliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is perfectly located. The staff is wonderful, the food was great! I give it a 8/10. They need natural bug repellent since the mosquitos are relentless. Slippers and robes would be nice.Some areas need a little upgrade. Overall I would stay here again!
Stayed 5 nights in Oct 2025

8/10 Good

VALARIE, Mckinney

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2025

6/10 Okay

Joshua Paul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wasn’t given upgraded room like VIP Access Hotels normally do (cost me an extra $600), when I searched for the hotel I had “all inclusive only” selected but this place is only PARTIALLY all inclusive (was an extra $900 if I wanted to do it), the “penthouse” I upgraded too has ZERO sound insulation so you can’t sleep because they party until 2am (not kidding) right outside the room, it was not airtight so I got stung by mosquitoes virtually every night, and they wouldn’t let me cancel. Additionally their ad says “hot tub on site” which is false advertising because there is NOT (it’s a jetted tub that’s the same temperature as the pool).
Stayed 4 nights in Oct 2025

10/10 Excellent

claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited Mahakal resort about 6 or 7 times, we are never disappointed.
Stayed 12 nights in Sep 2025

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. I'll start with the bad. We had a tropical storm and it flooded our room. But the staff was attentive and came that morning, cleaned the room, put plexiglass over the screen, so that when it rained again, the rain had less of a chance to get into the room. That mostly helped, but the window seal was in need of repair and we discovered that is where some of the rain was coming into the room. So, when it rained again, we still had rain on our floor, but less of it. Again, they came right away the next morning and cleaned it up while we were at breakfast. Okay, the great things I loved about this place... EVERYONE was so nice and welcoming. Daniel checked in daily via text. The servers at the pools were circling back right when you needed a refill. There was daily activities going on around the resort, rain or shine. We only ate at the restaurants a few times but what we had was good. We ventured off the resort for dinner because we were so close to walking distance to anything and everything you might be in the mood for. Navigating around was easy with Google Maps. Overall, I would recommend this resort to family and friends.
Stayed 5 nights in Oct 2025

10/10 Excellent

rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Vacation

A perfect stay at a perfect location on the beach beautiful grounds close to everything incredible property friendly excellent service
Stayed 6 nights in Sep 2025

6/10 Okay

Dylan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in process was easy but the package we purchased was not explained at all. We also were not greeted with the complimentary welcome drink. There were plenty of staff at the resort during the day however there was not any pool service and you had to go to the bar to order drinks over and over. The property itself it’s absolutely stunning and very easy to relax. Beaches were clean, pools were clean, and chairs were plentiful. The food options were limited and menus did not change so by the end of the week you are burned out of the same meals. The village within walking distance was a plus as we got to shop and eat with the locals. Checkout was quick but no way to easily check if the charges were correct since they were not dated. Very good value resort. We enjoyed our stay.
Stayed 4 nights in Sep 2025