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Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

5.0 star property

Photo gallery for Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
4 outdoor pools, pool cabanas (surcharge), pool umbrellas
1 bedroom, minibar, in-room safe, desk
Front of property
1 bedroom, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Room service

Explore the area

View map
1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Mamitas Beach
    ‪3 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

Garden View with 1 King bed with small plunge pool

7.0 out of 10
Good
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Swim Up)

Premium Room, 1 King Bed (Swim Up)

Premium Room, 1 King Bed (Swim Up)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Ocean Front)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds (Ocean Front)

  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room (Swim Up)

Premium Room (Swim Up)

Premium Room (Swim Up)

  • Sleeps 3
  • 2 Queen Beds

Hyatt Room with 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Partial Ocean View

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Partial Ocean View

  • Sleeps 3
  • 2 Queen Beds

Club Partial Ocean View Room with 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

1 bedroom, minibar, in-room safe, desk

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

ADA Hyatt Room with 2 Queen Beds and Roll-in Shower

8.0 out of 10
Very good
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (The Horizon)

1 bedroom, minibar, in-room safe, desk

Suite (The Horizon)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Garden View (Plunge)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Garden View (Plunge)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Mobility Accessible

1 bedroom, minibar, in-room safe, desk

Premium Room, Mobility Accessible

  • Sleeps 3
  • 2 Queen Beds

Partial Ocean View Room with 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

Ocean View Room with 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Executive Suite King and Club Access

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Oceanfront

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (The Elixir Plunge Pool)

1 bedroom, minibar, in-room safe, desk

Suite (The Elixir Plunge Pool)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Ocean Front)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed (Ocean Front)

  • Sleeps 2
  • 1 King Bed

Premier Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Grand Suite King and Club Access

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Partial Ocean View

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Partial Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View

Premium Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

Club Ocean View Room with 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Garden View

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Garden View

  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Garden View (Plunge)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Garden View (Plunge)

  • Sleeps 3
  • 2 Queen Beds

Garden View with 2 Queen bed with small plunge pool

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (The Devossion)

Suite (The Devossion)

Suite (The Devossion)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Ocean View

  • Sleeps 3
  • 2 Queen Beds

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About the area

Playa del Carmen

With a stay at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 5-minute walk of Mamitas Beach. .This beach hotel is 1.5 mi (2.4 km) from Playa del Carmen Maritime Terminal and 6.1 mi (9.9 km) from Xplor Theme Park.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 1.8 km
  • Xcaret Eco Theme Park - 12 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • La Vagabunda ®
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk
  • ‪La Vaca Gaucha - ‬2 min walk
  • ‪Restaurante Ojitos Mios - ‬1 min walk
  • Pizza Renzo

About this property

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Luxury hotel on the beach, with 4 outdoor pools
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only offers 314 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 47-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.
Cenote Spa has 8 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 314 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Japanese cuisine at Sushi 'n' Raw Bar, a beachfront sushi bar where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 14 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Sushi 'n' Raw Bar - This beachfront sushi bar specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
La Cocina - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 36 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Cocina
  • Sushi 'n' Raw Bar

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Lifeguards
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Extra-person fees apply for more than 2 guests per room and are collected at the property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 36 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property accepts MXN currency only for all onsite payments, including incidentals.

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 583 out of 1002 reviews
Rating 8 - Good. 203 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alyn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in May 2025

10/10 Excellent

Aldo, Toshima

Stayed 4 nights in May 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a oasis away from reality. We got to celebrate my wifes birthday with beautiful scenery and delcious food. The calm yet exciting pool scene was a real motivator to wakeup in the morning. Having our room lead out to a private pool gave us zen vibes.
Stayed 4 nights in May 2025

8/10 Good

Samuel

Stayed 3 nights in Feb 2025

8/10 Good

Maris Elana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Chelsea Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was absolutely perfect!
Stayed 4 nights in Apr 2025

6/10 Okay

Chantel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice and clean. Food is mediocre and there is no activities but if you want a clean place to relax, it's a good spot.
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan Carlos, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato del personal que trabaja en el hotel. Comida, área de las piscinas, restaurantes, una vista al mar desde el lobby
Stayed 4 nights in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 7 nights in Mar 2025

10/10 Excellent

Shmuel

Stayed 1 night in Apr 2025

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice - close to everything
Stayed 2 nights in Feb 2025

6/10 Okay

Anthony

Liked: Staff & service
Stayed 8 nights in Mar 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel on the beach! We highly recommend this property!
Stayed 1 night in Feb 2025

8/10 Good

Sarah Van

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We for the most part really enjoyed our stay at this hotel, Pros -location is great, many close by restaurants and shops, really cute area -beach was nice, ample chairs available, some a little damaged but just wear and tear -spa was really nice, expensive, but if you want to splurge on a rain day it’s a nice experience -restaurants were good, I liked the option of all you can eat or a la carte, great breakfast spot overlooking the water Cons -DO NOT take a room near the courtyard at the front of the hotel, there was an event there and it was horribly loud, we called multiple times throughout the night and the reception kept saying it would be “ending shortly”. First at 11 pm when it was “ending at 12”, then at 1 am when they said “they extended to 2 am latest” then I called at 245 am where they finally said “latest an event can legally play music that loud is 3 am”, I called again at 3:15 am where he insisted it was over, I told him it was still going, he hung up and finally the music stopped by 3:20 am, this was a nightmare but was a Saturday so our final night -DO NOT go to the third party day trip where they try to sell you a time share/experience package, it took way longer than they said it would (4 hours compared to 2 hours we were told) and we ended up choosing a very basic package being sold that we could use it at this property specifically, only to find out after all the deposits were made that it’s not one of the included hotels, they lie to sell so beware
Stayed 8 nights in Dec 2024

10/10 Excellent

Danilo

Stayed 14 nights in Mar 2025

8/10 Good

NAOMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Amber Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, property conditions & facilities
The room was amazing... I loved the swim out room. The service was great 😃
Stayed 4 nights in Mar 2025

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Leigh, Dallas

Travelled with partner
Had the worst room on the property.....101
Stayed 7 nights in Mar 2025

10/10 Excellent

Nikkia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,staff and overall experience!
Stayed 3 nights in Mar 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of Playa Del Carmen. Easily walk to nightlife or a nice dinner. Beach is lovely.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 4 nights in Mar 2025

10/10 Excellent

Omer

Stayed 3 nights in Mar 2025