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The hotel is beautiful, and has its own private beach. It’s not convenient to walk anywhere except for the few shops on smal road leading into the hotel - but that is because it’s tucked away in a beautiful area. The staff was very professional and very nice.
Michael
Stayed 7 nights in Jun 2025
8/10 Good
Leanne Maree
Travelled with family
23 June 2025
Liked: Cleanliness, staff & service
MAJOR renovations underway which means most restaurants CLOSED and reduced menu options. This was disappointing we only enjoyed the pizza and the BBQ. The rest of the meals not great. Also less activities on offer. We loved the beach the pool and the 2 bedroom apartment with a lovely view. Might return once renovations are complete. Staff lovely - nice cocktails,
Excellent hotel, great amenities and very helpful staff. I usually give this property an Excellent rating, however this last visit I experienced a lot of noise during the evening hours from guest returning to their rooms. A suggestion would be to place signs indicating quiet hours so guest that are returning to their rooms will not awake guest that are sleeping.
All the staff were very friendly & helpful and could not be faulted. The front desk manager Vanessa was really a standout and went out of her way to give excellent service.
We experienced exceptional service from the moment we arrived to the moment we left. The private beach and location was an oasis away from bustling traffic and securely situated between mountains on either side. The onsite Japanese restaurant was excellent and served Michelin level dishes with generous portions.
NOT a five star and shouldnt be advertised as such. Extremely dated - a relic of the 80s. Rooms are very tired. Our beds were creaking and extremely uncomfortable. The carpet in the corridors was stained and the whole floor smelt musty. I understand that it is about to undergo a renovation, but in the meantime, the hotel has no right to be charging the prices it is. What aggrieves me the most is that I paid more for this dump, than I did for the the other pallatial hotels we stayed in whilst in Thailand. The service was mediocre and nothing close to what you would expect from a five star hotel. The price I paid through Hotels.com was also higher than the hotel's own website, but that was still far too much. The beach was however very beautiful but such a shame it was attached to such a horrible hotel.
Verified traveller
Stayed 3 nights in Apr 2025
10/10 Excellent
Meera
6 Apr 2025
Meera
Stayed 4 nights in Mar 2025
8/10 Good
yasaman
5 Apr 2025
The hotel was not clean
yasaman
Stayed 3 nights in Apr 2025
6/10 Okay
min, Jersey city
18 Mar 2025
The manager( Trin ), was really rude and not accommodating after what I had to due with
My review is in their official website , if I were
The boss I wouldn’t hesitate to fired him on the spot !!! This is the first time I got refused late check out by any hotels for a reason that is unexceptable (I had travel to many countries all over the world ) . I was told the hotel is fully book and my 2 room in particular was Booked !!! How often does a hotel book a particular room number ahead of time other then maybe an executive room or a presidential suite? I have always love the hotel that’s why I keep
Going back .
Very nice property clean and with the best best beach in Phuket . Water was calm and clean . A lot of dining options from the beach bar , the buffet Japanese restaurant and a lot more . Best part they had smoking section in one of the open restaurants. Main chef Daniel was on top of everything . We would see him in the morning breakfast buffet and the night all over the restaurant. He stopped and greeted us made us feel at home . Staff were superb very nice and helpful. Place was extremely clean . Loved Le Meridien will definitely like to go again