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Grand Mercure Phuket Patong

Hotel Class
5 out of 5

Information

Reviews

4.4 / 5Excellent
1,579 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Jungceylon Shopping Center
    10 min walk
  • Popular Location
    Bangla Road
    10 min walk
  • Popular Location
    Paradise Complex
    13 min walk
  • Airport
    Phuket (HKT-Phuket Intl.)
    60 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Superior Room

    Room Amenities

    • Sleeps 3
    More details
  • Superior Room

    Room Amenities

    • Sleeps 3
    More details

About this area

Patong

Located in Patong, Grand Mercure Phuket Patong is in the entertainment district and near the beach. Bangla Road and Jungceylon Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Karon Beach. Traveling with kids? Consider Phuket Fantasea, or check out an event or a game at Bangla Boxing Stadium. Our guests appreciate the resort's central and quiet location.

What's nearby

  • Popular Location
    Patong Beach - 8 min walk
  • Popular Location
    Jungceylon Shopping Center - 10 min walk
  • Popular Location
    Bangla Road - 10 min walk
  • Popular Location
    Paradise Complex - 13 min walk
  • Popular Location
    Freedom Beach - 8 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 60 min drive

Restaurants

  • Bubbles Restaurant – Poolside restaurant offering international cuisine. Serves lunch and dinner daily.
  • Craft Bar – Brewpub. Serves light fare daily.
  • Bounce – Poolside cocktail bar offering international cuisine. Serves light fare daily.
  • Chou Chou Deli Shop – Café offering international cuisine. Serves light fare daily.

About this property

Grand Mercure Phuket Patong

3 outdoor pools, a full-service spa, and a restaurant are available at this resort. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 314 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Refrigerators and minibars (stocked with some free items) are standard, as are LED TVs with digital channels.

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: THB 1000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 500 for adults and THB 250 for children (approximately)
  • Airport shuttle fee: THB 2000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Property is also known as

  • Grand Mercure Phuket Patong Hotel
  • Grand Mercure Phuket Hotel
  • Grand Mercure Phuket Patong
  • Grand Mercure Phuket
  • Grand Mercure Phuket Patong Resort
  • Grand Mercure Phuket Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 500 for adults and THB 250 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Thai

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (4455 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead

Entertainment

  • 40-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Nearby activities

Activities

  • Beach access
  • Boat tours
  • Ecotours
  • Golf lessons
  • Golfing
  • Parasailing
  • Scooter/moped rentals
  • Scuba diving
  • Snorkeling
  • Water skiing

Where to eat

  • Bubbles Restaurant – Poolside restaurant offering international cuisine. Serves lunch and dinner daily.
  • Craft Bar – Brewpub. Serves light fare daily.
  • Bounce – Poolside cocktail bar offering international cuisine. Serves light fare daily.
  • Chou Chou Deli Shop – Café offering international cuisine. Serves light fare daily.
4.4

Excellent

5 - Excellent
834
4 - Good
559
3 - Okay
123
2 - Mediocre
39
1 - Poor
24
4.4
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pool access rooms were awesome. Very friendly staffs. Pleasant stay.

Stayed 3 nights in Mar. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Aug. 2019

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities
    This traveller didn’t leave comments with their review
    Stayed 7 nights in Jul. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Was made to feel welcome as soon as we arrived. Staff was friendly and attentive to our needs. The breakfast buffet has great choices of food. Hotel is very clean and well kept.

    Stayed 4 nights in Jul. 2019

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