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Deevana Plaza Phuket

4.0 star property

Photo gallery for Deevana Plaza Phuket

Exterior
Lobby sitting area
Separate bathtub and shower, rainfall showerhead
Superior City View - Breakfast | Balcony view
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Room service

Explore the area

Map
239/14 Raj-U-Thid 200 Pee Road, Patong, Phuket, 83150
  • Patong Beach
    ‪5 min walk‬
  • Bangla Road
    ‪14 min walk‬
  • Jungceylon Shopping Center
    ‪14 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪43 min drive‬

Room options

View all photos for Premier Waterfront

Premier Waterfront

Premier Waterfront

7.6 out of 10
Good
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior City View - Room only

Superior City View - Room only

Superior City View - Room only

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, Pool View

Deluxe Suite, Pool View

Deluxe Suite, Pool View

  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View

Deluxe Room, Pool View

7.6 out of 10
Good
(5 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior City View - Breakfast

Superior City View - Breakfast

Superior City View - Breakfast

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Similar properties

Exterior

Deevana Patong Resort & Spa

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (1003)
The price is AU$131
for 1 room
includes taxes & fees
19 July - 20 July
Deevana Patong Resort & Spa

About the area

Patong

A stay at Deevana Plaza Phuket places you in the heart of Patong, within a 5-minute drive of Patong Beach and Bangla Road. .This family-friendly hotel is 2.5 mi (4 km) from Karon Beach and 5.5 mi (8.8 km) from Kata Beach.

What's nearby

  • Patong Beach - 5 min walk - 0.5 km
  • Central Patong - 12 min walk - 1.1 km
  • Bangla Road - 14 min walk - 1.2 km
  • Jungceylon Shopping Center - 14 min walk - 1.2 km
  • Karon Beach - 5 min drive - 5.0 km

Getting around

  • Phuket Intl. Airport (HKT) - 59 min drive

Restaurants

  • ‪Hard Rock Cafe Phuket - ‬2 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Koola Bar - ‬3 min walk
  • ‪Cheer's Bar - ‬2 min walk
  • ‪The Coffee Club (เดอะ คอฟฟี่ คลับ) - ‬2 min walk

About this property

Deevana Plaza Phuket

Family-friendly hotel with 2 outdoor pools and a full-service spa
Deevana Plaza Phuket offers 249 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Patong hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages and body treatments. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 249 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a waterslide. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at Phuket Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 5 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Phuket Cafe - This restaurant specializes in international cuisine and serves breakfast only.
The Lounge - This lobby lounge serves lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: THB 450 for adults and THB 225 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Phuket Cafe
  • The Lounge

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Playground
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Beach towels
  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1200 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 600.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately THB 450 for adults and THB 225 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property has a strict no-smoking policy. Violators will be subject to penalties.
Property Registration Number 0835531000033

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Mercure Deevana
Mercure Deevana Phuket
Mercure Phuket
Mercure Phuket Deevana
Mercure Phuket Deevana Hotel
Mercure Phuket Deevana Hotel Patong
Mercure Phuket Deevana Patong
Mercure Phuket Patong
Patong Mercure Phuket
Phuket Mercure
Deevana Plaza Phuket Hotel Patong
Deevana Plaza Phuket Hotel
Deevana Plaza Phuket Patong
Deevana Plaza Phuket

Deevana Plaza Phuket Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 422 out of 1000 reviews
Rating 8 - Good. 396 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a premium waterfront room, we meant we had great terrace and access to the pool. The outside area of our room was great but the actual room is a dated, we didn’t find the bed or the pillows overly comfortable. The air conditioning is old so pretty noisy.
Stayed 6 nights in Mar 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and clean The mosquitos were a little bit of a neusance But we coped
Stayed 11 nights in Mar 2025

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place & priced accordingly. Friendly staff & conveniently close to shops restaurants etc.
Stayed 11 nights in Mar 2025

6/10 Okay

Janette

Disliked: Property conditions & facilities
The that’s week the noise that we had to endure at 2 in the morning was not great We did ask to be moved and all the staff said to is pay more and u will get a better less noisy room
Stayed 12 nights in Feb 2025

10/10 Excellent

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay here in February wonderful staff , amazing buffet breakfast, the best we have ever had . Location was perfect , everything you needed was at your fingertips, and a short walk to Patong beach ..highly recommend couldnt fault this hotel and most definitely would stay here again .
Stayed 11 nights in Feb 2025

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet but yet close to everything. We had a pool access room which was great for a late night dip after we returned to our room. The room was comfortable and the hotel had a great happy hour. The buffet breakfast was excellent with an assortment of foods. The only down side was our room was not ready at the 3:00 check in time so we had to kill extra time while we waited for it to be ready.
Stayed 3 nights in Mar 2025

10/10 Excellent

June, Atwell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outstanding thing about this hotel is the customer service! Our experience was amazing. Next would be the breakfast buffet, the selection was abundant, with all tastes and cultures catered for. We booked a pool access room, which to be honest I was initially disappointed with. The reason was the size of the steps into the pool. There are two steps into the pool, with a good rail. My Mum is elderly and definitely could not manage to get up and down the second step, my estimate is that it was at least 500cm deep. These rooms are at the rear of the property. We requested a room change to the pool access rooms at the side of the property, which due to other bookings could only occur two days into our stay. We were very grateful for this. Those pool access rooms have more shallow steps in, so was better for our needs. My tip is if you have either youngsters or elderly family travelling with you be sure to ensure you are allocated the appropriate room. All the staff, without exception, were extremely kind and attentive.
Stayed 6 nights in Feb 2025

8/10 Good

Ann

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing & friendly, always happy to help, Bow on the reception was amazing. Breakfast was hit & miss. House keeping to be honest was the worst I've ever experienced (when they showed up) Id stay there again
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

10/10 Excellent

Lee

Stayed 1 night in Oct 2024

6/10 Okay

Suzanne

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property was fine, but flooring in room needs replacing, the jacuzzi has some missing tiles that easy to cut your skin when entering and exiting. The food at breakfast was barely warm and presents risks. Requested a different room due to mobility issues and my request was not followed through.
Stayed 9 nights in Jan 2025

10/10 Excellent

Morteza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff so friendly and kind
Stayed 11 nights in Jan 2025

10/10 Excellent

sunity

Stayed 5 nights in Jan 2025

6/10 Okay

Brendon

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
This could have been a 5 star review if not for poor housekeeping. The rooms are decent, the pool is great (I had two pool access rooms) and the included breakfast is extensive. BUT the hotel has an aversion to cleaning the rooms. Reception informed me on check in that they only changed the bed sheets on day 3 - that's not a big deal to me. But what I didn't know is that they do a half ass job cleaning the rooms. Not even a cursory wipe down of the toilet. Further, they didn't change the sheets as promised. I had to remind them on day 4 of my stay. It shouldn't be my job to keep track of these things! Pick up your game Deevana!
Stayed 5 nights in Jan 2025

4/10 Poor

Susana

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

2/10 Terrible

Brooke, Ballajura

Stayed 4 nights in Dec 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 6 nights in Dec 2024

6/10 Okay

Byron

Disliked: Cleanliness
Stayed 11 nights in Nov 2024

10/10 Excellent

Svetlana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Shalev

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

6/10 Okay

Byron

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Property could do with some maintenance to the rooms. Bedroom and bathroom had mould. Toilet paper never refilled in bathroom. Wet dirty towels that were placed in the bath for changing, were then rehung by the cleaners.

4/10 Poor

Hiromi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

It was very unpleasant

Whenever the room was cleaned, the amenities were not replenished. Despite requesting cleaning, it was past 5pm and the cleaning hadn't been finished so when I contacted the front desk I was told that cleaning time had already ended and that cleaning couldn't be done today. Furthermore, the front desk staff's attitude was terrible and they told me they didn't understand what I was saying, which was very unpleasant. This is the worst hotel I've ever stayed in.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Deevana Plaza

Well worth the extra for a pool access room......had a great relax on our patio between swims and snacks !
Stayed 3 nights in Nov 2024