With a stay at Novotel Phuket Resort in Patong, you'll be near the beach, just a 3-minute walk from Patong Beach and a 5-minute drive from Jungceylon Shopping Center. .This beach resort is 2.5 mi (4 km) from Bangla Road and 4.6 mi (7.4 km) from Kamala Beach.
Novotel Phuket Resort offers 217 air-conditioned accommodations with safes and bathrobes. 42-inch LED televisions come with digital channels. Bathrooms include showers and slippers.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 217 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, bathrobes, and slippers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Coffe House, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Coffe House - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Ruen Thong - This restaurant specializes in Thai cuisine. Open daily.
Ruen Thong - This restaurant specializes in Indian cuisine. Open daily.
24-hour room service is available.
All-inclusive details
All-inclusive room rates at Novotel Phuket Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle (surcharge)
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 per person
A bar/lounge
A poolside bar
Restaurants on site
Coffe House
Ruen Thong
Ruen Thong
Things to do
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Outdoor pool
Playground
Sauna
Family friendly
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
In-room cot
Laundry facilities
Outdoor pool
Playground
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Business centre
Conference space
Meeting rooms
Outdoors
Beach towels
Garden
Pool loungers
Pool umbrellas
Terrace
Vegetable garden
Full-service spa
6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Manicures/pedicures
Reflexology
Spa open daily
Sports massages
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Day bed
Free cot
Bathroom
Dressing gowns
Shower
Slippers
Towels provided
Entertainment
42-inch LED TV with digital channels
Food and drink
24-hour room service
Electric kettle
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 20
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500.0 per night
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately THB 500 per person
Airport shuttle fee: THB 1390 per vehicle (roundtrip, maximum occupancy 3)
Rollaway bed fee: THB 1500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Novotel Phuket
Novotel Phuket Kathu
Novotel Phuket Resort
Novotel Phuket Resort Kathu
Novotel Resort
Novotel Resort Phuket
Phuket Novotel
Phuket Novotel Resort
Phuket Resort
Resort Phuket
Novotel Phuket Vintage Park Patong
Novotel Phuket Resort Patong
Novotel Phuket Patong
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Patong
Patong Novotel
Patong Novotel
Novotel Resort Phuket
Novotel Phuket Resort Patong
Novotel Patong
Novotel Hotel Phuket
Novotel Phuket Resort Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 400 out of 885 reviews
10 - Excellent
400
Rating 8 - Good. 317 out of 885 reviews
8 - Good
317
Rating 6 - Okay. 109 out of 885 reviews
6 - Okay
109
Rating 4 - Poor. 44 out of 885 reviews
4 - Poor
44
Rating 2 - Terrible. 15 out of 885 reviews
2 - Terrible
15
8.6/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
waleed
Travelled with family
24 Sept 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff wonder full , the rooms furniture is old also towels old.
Everything was excellent we are family of 6. I’m toke my parents for experience to Phuket for their first time and me and my kids first time their too.we very happy with the hotel,the staff very friendly and smile very helpful. We will go back again.
We loved our stay at the Novotel Phuket. Views to die for, great pools, breakfast had good options, be prepared for lots of stairs! Worth it for the view though.
Please don’t stay here with your family unless on a strict budget - you will be disappointed. It is sold as a 4 star, but in my experience, it wouldn’t be higher than a 2.5 star.
The property is incredibly dated (wife described it as “seedy”), the food ordinary, not in a convenient part of Patong for access.
It’s saving grace is that the people there are lovely and very accommodating of us wanting to leave our booking early.
For a short stop it is fine if you want to be near Patong, but anything longer than 2 days it would be worth looking elsewhere
Chris
Stayed 7 nights in Jul 2025
10/10 Excellent
Agha
Travelled with family, Travelled with family and small children
Absolutely stunning hotel. We had a swim up room which just made the holiday for the children (and us!) Great location on a hill over looking Patong so the view is beautiful and the lobby is quite spectacular. The pools are lovely and clean. The staff are so friendly and attentive and the food was great. So much choice at breakfast, Patong is walking distance too, We hope to return,
The room assigned was not good and I reported this to the person who came to drop me to my drop and asked him to change my room but nothing happened. There were some loud guests on the same floor and felt safety issues. Though breakfast and restaurent experience was good.
We really enjoyed our stay, the staff were amazing, pools 10/10, close enough to main part of Patong but at the same time far from the crazy and a short walk to Patong Beach.
The only thing i didnt enjoy was the bathroom in our room, it was very small and wasn’t cleaned regularly (towels were changed yes) just not the actual toilet or basin
Jessica Evelyn
Stayed 5 nights in May 2025
10/10 Excellent
Alfred Moris Gadelsid
Travelled with family, Travelled with family and small children
Fell completely in love with this hotel! Just the right distance away from the madness in Patong but close enough to everything at the same time. 1 minute walk to patong beach, shops and restaurants. All the staff were lovely and so welcoming. We will definitely be returning in the future.