See all properties
Save

Novotel Phuket Resort

4.0 star property

Photo gallery for Novotel Phuket Resort

Experience the hotel's unique architecture and relax by the beautifully landscaped pool with a cascading water feature.
Experience the grandeur of our lobby, featuring a high ceiling, patterned tile floor, and beautiful potted plants.
Guests can enjoy a meal or cocktail at the outdoor bar with comfortable seating under shaded umbrellas.
Enjoy a serene beachside escape with palm trees and turquoise waters.
Traditional entrance with a dining area, staircase, and decorative wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Room service

Explore the area

View map
282 Phrabaramee Rd, Patong Beach, Patong, Phuket, 83150
  • Patong Beach
    ‪2 min walk‬
  • Kalim Beach
    ‪7 min walk‬
  • Bangla Road
    ‪3 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪39 min drive‬

Room options

View all photos for Family Suite, 1 King Bed

Enjoy the serene coastal view from this balcony, featuring a comfortable bench and a stunning ocean vista.

Family Suite, 1 King Bed

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Relax by the pool with a clear view of the surrounding hillside.

Deluxe Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, Sea View

Enjoy breathtaking mountain views from the balcony, featuring two comfortable beds, a sofa, and a traditional artwork.

Room, 2 Single Beds, Balcony, Sea View

7.0 out of 10
Good
(2 reviews)
  • 38 sq m
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Balcony, Sea View

Enjoy the serene coastal view from this balcony, featuring a comfortable bench and a stunning ocean vista.

Deluxe Double Room, 1 Double Bed, Balcony, Sea View

9.6 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Relax in a stylish room with a large bed, sofa, and balcony offering a city and mountain view.

Superior Double Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Experience the charm of Thailand in this cozy retreat, featuring a traditional mural, plush beds, a desk for work, and a modern bathroom.

Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room (1 Double bed, 1 Bunk bed)

Relax in comfort with a large bed, TV, and balcony offering a view of the outdoors.

Room (1 Double bed, 1 Bunk bed)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

Relax by the resort's inviting pool surrounded by lush greenery and palm trees, with scenic views of the coastline.

Diamond Cliff Resort & Spa, Patong Beach

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (1002)
The price is AU$203
for 1 room
includes taxes & fees
25 Aug - 26 Aug
Diamond Cliff Resort & Spa, Patong Beach

About the area

Patong

With a stay at Novotel Phuket Resort in Patong, you'll be near the beach, a 3-minute walk from Patong Beach and 11 minutes by foot from Kalim Beach. .This beach resort is 2.5 mi (4 km) from Bangla Road and 4.4 mi (7.1 km) from Karon Beach.
View more Resorts in PatongOpens in a new window

What's nearby

  • Patong Beach - 2 min walk - 0.2 km
  • Kalim Beach - 7 min walk - 0.6 km
  • Jungceylon Shopping Center - 2 min drive - 2.0 km
  • Central Patong - 3 min drive - 2.3 km
  • Bangla Road - 3 min drive - 2.3 km

Getting around

  • Phuket Intl. Airport (HKT) - 52 min drive

Restaurants

  • ‪Meg Khram The Sunshine Restaurant - ‬4 min walk
  • ‪Lobby Bar - ‬7 min walk
  • ‪Fuga Fuga - ‬4 min walk
  • ‪The Deck Beach Club Patong - ‬6 min walk
  • ‪No. 9 restaurant - ‬5 min walk

About this property

Novotel Phuket Resort

Sand beach and a fitness center, near Patong Beach
Novotel Phuket Resort offers 217 air-conditioned accommodations with safes and bathrobes. 42-inch LED televisions come with digital channels. Bathrooms include showers and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 217 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, bathrobes, and slippers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite for lunch or dinner at Coffe House, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Coffe House - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Ruen Thong - This restaurant specializes in Thai cuisine. Open daily.
Ruen Thong - This restaurant specializes in Indian cuisine. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Novotel Phuket Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Filipino, French, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 per person
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Coffe House
  • Ruen Thong
  • Ruen Thong

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free cot

Bathroom

  • Dressing gowns
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 500 per person
  • Airport shuttle fee: THB 1390 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: THB 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Phuket
Novotel Phuket Kathu
Novotel Phuket Resort
Novotel Phuket Resort Kathu
Novotel Resort
Novotel Resort Phuket
Phuket Novotel
Phuket Novotel Resort
Phuket Resort
Resort Phuket
Novotel Phuket Vintage Park Patong
Novotel Phuket Resort Patong
Novotel Phuket Patong
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Patong
Patong Novotel
Patong Novotel
Novotel Resort Phuket
Novotel Phuket Resort Patong
Novotel Patong
Novotel Hotel Phuket

Novotel Phuket Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 383 out of 857 reviews
Rating 8 - Good. 310 out of 857 reviews
Rating 6 - Okay. 105 out of 857 reviews
Rating 4 - Poor. 44 out of 857 reviews
Rating 2 - Terrible. 15 out of 857 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Sanjay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The room assigned was not good and I reported this to the person who came to drop me to my drop and asked him to change my room but nothing happened. There were some loud guests on the same floor and felt safety issues. Though breakfast and restaurent experience was good.
Stayed 5 nights in May 2025

10/10 Excellent

MAHMOUD ALI ATIFE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel,nice pool and room,staff was very friendly.Good location with fantastic views.Will be back!
Stayed 3 nights in May 2025

10/10 Excellent

Jessica Evelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the staff were amazing, pools 10/10, close enough to main part of Patong but at the same time far from the crazy and a short walk to Patong Beach. The only thing i didnt enjoy was the bathroom in our room, it was very small and wasn’t cleaned regularly (towels were changed yes) just not the actual toilet or basin
Stayed 5 nights in May 2025

10/10 Excellent

Alfred Moris Gadelsid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, beautiful views, nice facilities, we enjoyed our visit very much
Stayed 10 nights in Apr 2025

10/10 Excellent

Sean Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fell completely in love with this hotel! Just the right distance away from the madness in Patong but close enough to everything at the same time. 1 minute walk to patong beach, shops and restaurants. All the staff were lovely and so welcoming. We will definitely be returning in the future.
Stayed 13 nights in Apr 2025

10/10 Excellent

Kapil Bhanubhai

Liked: Cleanliness, staff & service, property conditions & facilities
Overa
Stayed 5 nights in Apr 2025

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Amit

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel Phuket Resort had a lot of activities for the kids, and Le Spa’s massage and spa were exceptional. The resort was very spacious too.
Stayed 2 nights in Apr 2025

10/10 Excellent

Earl John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible experience at Novotel Phuket Resort. From the moment I arrived, the staff went above and beyond to make me feel welcome, their warmth and professionalism truly stood out. The hospitality was top-notch, and every interaction reflected genuine care and attentiveness. One of the highlights of my stay was the exceptional food. The variety and quality of the dishes were outstanding, offering something for every palate. Whether you’re in the mood for local flavors or international cuisine, the resort’s culinary selection is sure to impress. Overall, Novotel Phuket Resort delivers an unforgettable experience with its excellent service, amazing food, and inviting atmosphere. I highly recommend it for anyone looking to unwind in style and comfort.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Ashish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer Ida

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff were very helpful.
Stayed 8 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MrMJH

Was extremely comfortable and the e pool set up is really nice and relaxing
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed of this resort for a few days, we really enjoyed this resort. The staff is so kind and welcoming. The Thai tea you get on arrival is WONDERFUL, so delicious! The resort is beautiful and peaceful. The breakfast was a 11/10 such diverse selection, so many things to choose from all delicious. The pools are great, clean, and the ocean views are spectacular! The resort down sit on a heel which can be tiring for some but they offer a shuttle that taken you down and back up running very frequently. Super convenient for when you’re exhausted or in a rush! Overall a lovely stay at this resort.
Stayed 4 nights in Mar 2025

8/10 Good

Pascal, SALMIYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Mitch

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor choice of hotels

Hotel is dirty, service doesn't always respond to requests, staff was not very accommodating to adjustnents. Pool was good, location is good, but I'd stay away from this hotel.
Stayed 5 nights in Feb 2025

10/10 Excellent

Garry William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my family in a poolside room. The staff were amazing - helpful and friendly. Food was great. The only challenge is that it's not the easiest to leave and explore by foot due to having to cross a busy street and being a bit of a walk from central to south Patong which is where markets etc are. Do make use of the free shuttle to Jungceylon mall as it's close to all the action. Wouldn't hesitate to return in the future.
Stayed 6 nights in Feb 2025

10/10 Excellent

Rajoo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beautiful view! Very friendly and helpful staffs!
Stayed 4 nights in Feb 2025

10/10 Excellent

Annie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were super nice.
Stayed 4 nights in Feb 2025

10/10 Excellent

Elvira

Travelled with group
Liked: Cleanliness, staff & service, amenities
it was really a comfortable stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Hoa

Travelled with family
Disliked: Property conditions & facilities
Ants crawling in the bathroom and bed areas. The music across the street was blasting past midnight every night we stayed. The only thing we liked was the stunning views from the resort .
Stayed 3 nights in Jan 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good breakfast options, no shuttle from airport- apparently it had ‘gone’ and we weren’t long at bags etc. clean. A bit noisey from clubs etc but would stay there again. Good pools
Stayed 5 nights in Jan 2025