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The Westin Ottawa

4.0 star property

Photo gallery for The Westin Ottawa

Reception
Meeting facility
Exterior
Banquet hall
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa

Explore the area

View map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Byward Market Square
    ‪5 min walk‬
  • University of Ottawa
    ‪5 min walk‬
  • Parliament Hill
    ‪7 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Living area

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(32 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(67 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Traditional Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(86 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Ottawa

With a stay at The Westin Ottawa, you'll be centrally located in Ottawa, steps from Rideau Canal and Rogers Centre Ottawa. .This eco-certified hotel is 0.4 mi (0.6 km) from Byward Market Square and 0.4 mi (0.6 km) from University of Ottawa.

What's nearby

  • Rogers Centre Ottawa - 1 min walk - 0.0 km
  • Byward Market Square - 5 min walk - 0.5 km
  • University of Ottawa - 5 min walk - 0.5 km
  • Parliament Hill - 7 min walk - 0.6 km
  • Canadian Museum of History - 4 min drive - 3.0 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪JOEY Rideau - ‬2 min walk
  • ‪Wilfrid's - ‬5 min walk
  • ‪The Shore Club - ‬1 min walk
  • ‪Bridgehead - ‬5 min walk
  • ‪Dining Hall - ‬5 min walk

About this property

The Westin Ottawa

Eco-certified Ottawa hotel connected to the convention center, steps from Rideau Canal
The Westin Ottawa offers 492 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 492 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and iPod docking stations are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Daly's Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Ottawa? This hotel has 473612 square feet (44000 square meters) of space consisting of conference space and meeting rooms.
To-go breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Daly's Restaurant - This restaurant serves breakfast only.
The Shore Club - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 30 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping centre

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 473,612 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (81 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Offsite parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

The Westin Ottawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 654 out of 1007 reviews
Rating 8 - Good. 198 out of 1007 reviews
Rating 6 - Okay. 89 out of 1007 reviews
Rating 4 - Poor. 28 out of 1007 reviews
Rating 2 - Terrible. 38 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie Yat Tung

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Mary Imamura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Westin. This is the hotel to stay at every time we go to Ottawa. The rooms are spacious and clean. The view was spectacular with comfy chairs to sit on and enjoy the view. The bed is great as well. We also enjoyed brunch on the 3rd floor. Parking was also convenient, as it was connected to the mall. I would highly recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent, views of the city were outstanding
Stayed 1 night in May 2025

10/10 Excellent

Matthieu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ronald

Liked: Amenities
The bathroom sucks. There is no pressure regulating valve to maintain the water temperature, neither the sink nor the shower. The sink drain was almost clogged.
Stayed 4 nights in May 2025

10/10 Excellent

Mary Jane

Liked: Amenities
Convenient for shopping and walking about. Price in restaurant a bit high.
Stayed 2 nights in May 2025

6/10 Okay

ROXANNE

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The facility is beautiful The safety elevators were great. The only concern I have is that we asked to have our room cleaned and it never did and we were there for three days so it was a little disappointing, but the bed was comfortable and the staff was very friendly
Stayed 2 nights in May 2025

10/10 Excellent

Alyssa

Stayed 1 night in May 2025

10/10 Excellent

Shelley

Stayed 2 nights in Apr 2025

10/10 Excellent

Meghan

Stayed 2 nights in Apr 2025

10/10 Excellent

Mei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kathy Ann

Liked: Cleanliness
It was a bit noisy inside. Coffee station had only coffee, no sugar, no milk. TV remote stuck frequently. I like the hotel because of its location and general ambiance.
Stayed 5 nights in Apr 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
The Westin Hotel is the most beautiful and unique place to stay, with friendly and helpful staff members. You will find many attractions to visit in the area. I always enjoyed my stay there and highly recommend you to stay there for a time to remember.
Stayed 6 nights in Apr 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Ideal location. Close to everything. Amazing staff. A first class property. My preferred hotel in Ottawa.
Stayed 1 night in Apr 2025

10/10 Excellent

Joel, Brampton

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is tops, as have been in over half a dozen stays at this Ottawa Westin location through the years. Thank you always for the great service and attention to details
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Westin Ottawa were amazing and truly understand customer service. We had reserved 3 rooms for our family, and they not only ensured we were together but gave us all rooms with an incredible view of downtown Ottawa at no extra charge. We had an issue with the toilet and they responded to it immediately. It meant we had to change rooms. They moved all three rooms and once again made sure all of us were together. We also had a problem with the parking, which isn’t controlled by them, but for our trouble they comped us all a free breakfast! The front desk, the staff at the restaurant and the housekeeper were so hospitable. The rooms were clean and very comfortable. We will definitely return!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in Apr 2025

10/10 Excellent

Yinye, Toronto

Stayed 2 nights in Mar 2025

10/10 Excellent

PHILIP

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

William, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Carrie-Ann

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025