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reStays Ottawa

4.0 star property

Photo gallery for reStays Ottawa

Front of property
Lounge
1 bedroom, premium bedding, pillow-top beds, in-room safe
City Penthouse
City Condo | Private kitchen

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping

Explore the area

View map
101 Queen St, Ottawa, ON, K1P 5C7
  • Parliament Hill
    ‪5 min walk‬
  • Byward Market Square
    ‪10 min walk‬
  • University of Ottawa
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(33 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

9.0 out of 10
Wonderful
(12 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive One-Bedroom Courtyard

Full-sized fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

9.6 out of 10
Exceptional
(16 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard One Bedroom Suite

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Condo

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Condo

9.0 out of 10
Wonderful
(12 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Condo

City Condo

City Condo

9.2 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Ottawa

Located in Ottawa (Downtown Ottawa), reStays Ottawa is a 4-minute walk from Rideau Canal and 5 minutes by foot from National Arts Centre. .This hotel is 0.2 mi (0.3 km) from Parliament Hill and 0.4 mi (0.7 km) from Rogers Centre Ottawa.

What's nearby

  • Parliament Hill - 5 min walk - 0.5 km
  • National Arts Centre - 5 min walk - 0.5 km
  • Rogers Centre Ottawa - 7 min walk - 0.6 km
  • Byward Market Square - 10 min walk - 0.9 km
  • University of Ottawa - 12 min walk - 1.0 km

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 6 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪Bier Markt - ‬2 min walk
  • ‪D'Arcy McGee's Irish Pub - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen St. Fare - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

reStays Ottawa

Hotel with a sauna, a quick walk to Rideau Canal
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 111 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Enjoy recreational amenities such as a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or brunch at the hotel's restaurant, Le Moulin de Provence, or stay in and take advantage of the room service (during limited hours).
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Le Moulin de Provence - This bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 37 per day)
  • Limited on-site parking

Food and drink

  • A restaurant
  • Private picnics

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 37.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1229 out of 1498 reviews
Rating 8 - Good. 176 out of 1498 reviews
Rating 6 - Okay. 53 out of 1498 reviews
Rating 4 - Poor. 14 out of 1498 reviews
Rating 2 - Terrible. 26 out of 1498 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Almost perfect stay.

There were only two areas I had issues with. 1) The pull-out couch was VERY UNCOMFORTABLE. 2) There was no option to have your room cleaned prior to check out. Housekeeping did not come on their own till check out.
Stayed 2 nights in May 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel! The property is exceptionally clean and has a luxurious feel throughout. The location is perfect as it is close to everything we needed. What really stood out was the staff; they were professional, welcoming, and went above and beyond to make my stay comfortable. Highly recommend!
Stayed 1 night in May 2025

8/10 Good

Adrian, Port Moody

Liked: Cleanliness, staff & service, property conditions & facilities
Qq
Stayed 2 nights in Apr 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Suan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the full kitchen, laundry available inside. Especially the 2 bathrooms. The place is clean, well decorated, and up-to-date.
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was great, room was great. The only place to improve would be more coffee pods & cream too.
Stayed 2 nights in May 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, modern room Small beds (twin)
Stayed 2 nights in Apr 2025

10/10 Excellent

Danielle

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Zimo

Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
spacious, clean, comfortable and the front desk was incredibly helpful and nice
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property and wonderful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will come again and again 10/10
Stayed 3 nights in Apr 2025

10/10 Excellent

vanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristina, Seeleys Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay with reStays was excellent! We were greeted with a warm welcome by the front desk and excited to learn we had received an upgrade to a larger suite. This 2 bedroom was the perfect size for ourselves and my parents. Both rooms offered separate bathrooms and a great common area with all the amenities to allow for meal prep or hosting. Our stay was quiet despite a rowdy hockey game, and even had the option to watch from the theatre room downstairs. The hotel offers great amenities for a quick or long stay. Definitely would rebook again!
Stayed 1 night in Apr 2025

8/10 Good

Janice

Stayed 1 night in Apr 2025

4/10 Poor

Useless

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room to study for my exam and here is what happened. I asked a quiet room, I got the room facing the street at 6th floor. around 4-11PM I can hear the bus and the bikers on the queen street. late at night can still hear the bikers. I can hear the elevator sound and people talking in the corridor. around 5-9 am in the morning all I hear is the sharp beep sound form the instruction. I tried to sleep in the sofa and closed the door for bedroom. this helps but the sofa is small, so I have to crouch a bit. But when I am sleeping on the sofa, I can clearly hear the elevator and people talking in the corridor. I think the instruction sound also woke up my neighbor because I started hearing weird noises from them early in the morning. The shower water pressure is low. other things do met the standard of 4 star hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was amazing! our stay was great and we were able to do our walk in downtown while parked. The room was very nice and clean bed is comfy and bathroom is clean
Stayed 1 night in Apr 2025

10/10 Excellent

Jon

Liked: Cleanliness
Very nice spor
Stayed 1 night in Apr 2025

10/10 Excellent

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

service wow

the peoples at reception where wonderfull and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Mike friendly and nice. The location is great，only 1 minute away to O train. only one block away to most of attractions. Quite and convince！
Stayed 2 nights in Apr 2025