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reStays Ottawa

4.0 star property

Photo gallery for reStays Ottawa

Front of property
City Penthouse
1 bedroom, premium bedding, pillow-top beds, in-room safe
City Penthouse | View from room
City Condo | Private kitchen

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping

Explore the area

Map
101 Queen St, Ottawa, ON, K1P 5C7
  • Parliament Hill
    ‪5 min walk‬
  • Byward Market Square
    ‪10 min walk‬
  • University of Ottawa
    ‪12 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(28 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive One-Bedroom Courtyard

Full-sized fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

9.6 out of 10
Exceptional
(16 reviews)
  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard One Bedroom Suite

9.6 out of 10
Exceptional
(28 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Condo

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Condo

9.0 out of 10
Wonderful
(12 reviews)
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Condo

City Condo

City Condo

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby sitting area

Lord Elgin Hotel

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (2409)
The price is AU$332
for 1 room
includes taxes & fees
9 July - 10 July
Lord Elgin Hotel

About the area

Ottawa

Located in Ottawa (Downtown Ottawa), reStays Ottawa is a 4-minute walk from Rideau Canal and 5 minutes by foot from National Arts Centre. .This hotel is 0.2 mi (0.3 km) from Parliament Hill and 0.4 mi (0.7 km) from Rogers Centre Ottawa.

What's nearby

  • Parliament Hill - 5 min walk - 0.5 km
  • National Arts Centre - 5 min walk - 0.5 km
  • Rogers Centre Ottawa - 7 min walk - 0.6 km
  • Byward Market Square - 10 min walk - 0.9 km
  • University of Ottawa - 12 min walk - 1.0 km

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 6 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪Bier Markt - ‬2 min walk
  • ‪D'Arcy McGee's Irish Pub - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen St. Fare - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

reStays Ottawa

Hotel with a sauna, a quick walk to Rideau Canal
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 111 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Enjoy recreational amenities such as a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or brunch at the hotel's restaurant, Le Moulin de Provence, or stay in and take advantage of the room service (during limited hours).
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Le Moulin de Provence - This bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 37 per day)
  • Limited on-site parking

Food and drink

  • A restaurant
  • Private picnics

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 37.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1165 out of 1426 reviews
Rating 8 - Good. 170 out of 1426 reviews
Rating 6 - Okay. 53 out of 1426 reviews
Rating 4 - Poor. 14 out of 1426 reviews
Rating 2 - Terrible. 24 out of 1426 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ji Hyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and perfect location
Stayed 1 night in Mar 2025

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome , clean place to stay in the heart of Ottawa . Would definitely stay here again and would highly recommend. Staff were friendly and very accommodating
Stayed 4 nights in Mar 2025

6/10 Okay

Angelina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No TV is bedroom so we attempted to set up in the living room pull out. Had no extra linens for the pull out and attempted to call 6 times to front desk for linens to be sent up. Left a voicemail and everything, no replies. Woke up to banging and clanging outside at 5am. Probably would not stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Connor

Stayed 1 night in Mar 2025

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
The guy at the front desk offered us a free upgrade, which was highly appreciated. Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Ashif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and efficiently designed!👍
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
It's the only place I stay in Ottawa. Always consistently clean, quiet, affordable and perfectly located to walk anywhere!
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The client service was outstanding and the property was really nice.
Stayed 1 night in Feb 2025

2/10 Terrible

Resul

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Heating wasn’t on and I couldn’t turn it on either. I froze to sleep
Stayed 1 night in Feb 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Benes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia, Groton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Being right downtown is amz
Stayed 1 night in Mar 2025

10/10 Excellent

Katsirakeron

Stayed 1 night in Mar 2025

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, felt very cozy and relaxed during my stay. Will be visiting again soon
Stayed 1 night in Mar 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities in the room. Very clean. Super comfortable bed
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return stay

Second time I’ve stayed there in the last couple of months. It’s my preferred place to stay in Ottawa now. Fantastic rooms, close to everything downtown and excellent service.
Stayed 6 nights in Feb 2025

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A genuine pleasure to stay

I love staying at reStays, it's one of my favourite places to book in the world. Staff is always super pleasant, beds are fantastic and the rooms are amazing. You can't ask for a better location downtown, close to government and business meeting spots as well as fantastic amenities. PS - love, love the washer/dryers in every unit. Makes travel so much easier.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vasiliki

Stayed 4 nights in Feb 2025

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice and convenient stay!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Krista, Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great place to stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Donny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Ari

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2025