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Lord Elgin Hotel

4.0 star property

Photo gallery for Lord Elgin Hotel

Exterior
Classic Two Queen Room
Gym
Indoor pool
Park View Room, 2 Queen Beds | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
100 Elgin St, Ottawa, ON, K1P5K8
  • Place, Rideau Canal
    ‪2 min walk‬
  • Place, Rideau Centre
    ‪5 min walk‬
  • Place, Parliament Hill
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Two Queen Room

Classic Two Queen Room

Classic Two Queen Room

8.8 out of 10
Excellent
(168 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elgin Class Executive Room, 1 King Bed

Elgin Class Executive Room, 1 King Bed | Park view

Elgin Class Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Park View Room, 2 Queen Beds

Park View Room, 2 Queen Beds

Park View Room, 2 Queen Beds

9.0 out of 10
Wonderful
(85 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Park View Room, 1 Queen Bed

Eco-friendly toiletries, hair dryer, towels

Park View Room, 1 Queen Bed

9.2 out of 10
Wonderful
(63 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic King Room

Classic King Room

Classic King Room

8.8 out of 10
Excellent
(63 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Park View Room, 1 King Bed

Park View Room, 1 King Bed | Park view

Park View Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Queen Room

Eco-friendly toiletries, hair dryer, towels

Classic Queen Room

9.0 out of 10
Wonderful
(268 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Ottawa

A stay at Lord Elgin Hotel places you in the heart of Ottawa, within a 5-minute walk of Rideau Canal and National War Memorial. .This hotel is 0.4 mi (0.7 km) from Parliament Hill and 0.5 mi (0.8 km) from Rideau Centre.

What's nearby

  • Rideau Canal - 2 min walk - 0.2 km
  • National Arts Centre - 2 min walk - 0.2 km
  • Rideau Centre - 5 min walk - 0.5 km
  • University of Ottawa - 7 min walk - 0.6 km
  • Parliament Hill - 8 min walk - 0.7 km

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Parliament Station - 8 min walk
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Meet Noodle 又見壹面 - ‬4 min walk
  • ‪Little Victories - ‬3 min walk
  • ‪The Scone Witch - ‬3 min walk
  • ‪Grill Forty One - G41 - ‬1 min walk
  • ‪Browns Socialhouse Centretown - ‬2 min walk

About this property

Lord Elgin Hotel

Lord Elgin Hotel offers 355 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 355 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including a 24-hour health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Lord Elgin Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (CAD 45 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 4 to 32 for adults and CAD 4 to 21 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Bicycle storage
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1941
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 85
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 2 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Front desk
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 4 to 32 for adults, and CAD 4 to 21 for children
  • Covered valet parking fee: CAD 45 per day (in/out privileges)
  • Late check-out fee: CAD 85 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Elgin Hotel
Elgin Lord
Hotel Lord Elgin
Lord Elgin
Lord Elgin Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa
Lord Elgin Hotel Hotel
Lord Elgin Hotel Ottawa
Lord Elgin Hotel Hotel Ottawa

Lord Elgin Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1937 out of 2988 reviews
Rating 8 - Good. 714 out of 2988 reviews
Rating 6 - Okay. 237 out of 2988 reviews
Rating 4 - Poor. 64 out of 2988 reviews
Rating 2 - Terrible. 36 out of 2988 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful stay for our Christmas holiday. Everything was on point. 5 stars across the board! We will definitely stay at Lord Elgin again.
Stayed 2 nights in Dec 2025

8/10 Good

Ken

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Alvydas, Oakville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall good value; great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Very friendly and professional.
Stayed 1 night in Dec 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michae

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall excellent experience. Room was spotless and comfortable, staff were very friendly, courteous and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 3 nights in Dec 2025

10/10 Excellent

Vasco

Stayed 1 night in Dec 2025

8/10 Good

En

Stayed 1 night in Dec 2025

4/10 Poor

Dean

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
No parking, no valet. Have to park 3 blocks away in a snow storm. Extra fees are really high. Workers vacuuming during the day and look at you funny when you need to walk where they just cleaned. Check-in staff didn’t know any answer to my questions
Stayed 1 night in Dec 2025

8/10 Good

Piaf

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Friendly staff at check in
Stayed 1 night in Dec 2025

6/10 Okay

Jonathan

Stayed 1 night in Dec 2025

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had supper at the restaurant in the hotel and it was fabulous. Service was wonderful and we were offered fresh milk for coffee or tea in the room. The room was clean and welcoming when we arrived.
Stayed 1 night in Dec 2025

10/10 Excellent

Hilary

Stayed 1 night in Dec 2025

2/10 Terrible

Mei Chun

Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Dara

Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no free breakfast offered. I paid $80 for breakfast for 2 in the onsite restaurant
Stayed 1 night in Dec 2025

4/10 Poor

Shuya

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
sadly there was mold and mildew in the grout and caulking between tiles in the shower and also the ceiling penal was constantly making loud noise at midnight. Yes we fixed it (temporarily by using cloth hanger to poke it) but it made noise again after a while. So we barely slept the whole night.
Stayed 1 night in Dec 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities
Staff are really nice and and very professional. Rooms were super clean, restaurant experience was excellent.
Stayed 1 night in Dec 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Good stuff
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Beth

Stayed 4 nights in Dec 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Clean confortable and friendly staff
Stayed 1 night in Dec 2025

4/10 Poor

SUDARSAN R

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a two-night stay at Lord Elgin based on positive reviews, expecting a comfortable experience for myself and my family. Unfortunately, the reality was far from what was advertised. There was extensive construction and renovation work throughout the property, which was never disclosed on your website or during booking. This created significant inconvenience—limited access with only one entrance, just two working elevators, and a cluttered, noisy lobby. The service was below expectations, and the overall environment was not conducive to relaxation. I extended my stay hoping for a pleasant experience, but instead, we were forced to check out early due to the conditions. The only slight improvement came after paying extra to upgrade to a park-view room; without that, staying even one night would have been unbearable.
Stayed 2 nights in Dec 2025