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Holiday Inn Ottawa East by IHG

3.0 star property

Photo gallery for Holiday Inn Ottawa East by IHG

Exterior
Property amenity
Reception
Bar (on property)
Standard Room, 2 Queen Beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar

Explore the area

View map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • Place, University of Ottawa
    ‪3 min drive‬
  • Place, Rideau Canal
    ‪4 min drive‬
  • Place, Byward Market Square
    ‪8 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(57 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(121 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(16 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

7.6 out of 10
Good
(17 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express & Suites Downtown Ottawa East by IHG
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 2,585 reviews
The price is AU$202
includes taxes & fees
15 Nov - 16 Nov
Holiday Inn Express & Suites Downtown Ottawa East by IHG

About the area

Ottawa

With a stay at Holiday Inn Ottawa East by IHG in Ottawa (Gloucester), you'll be within a 5-minute drive of University of Ottawa and Rideau Canal. .This hotel is 3.1 mi (4.9 km) from The Ottawa Hospital General Campus and 3.1 mi (4.9 km) from Children's Hospital of Eastern Ontario.

What's nearby

  • University of Ottawa - 3 min drive - 4.8 km
  • Rideau Canal - 4 min drive - 5.1 km
  • Rogers Centre Ottawa - 6 min drive - 6.6 km
  • Byward Market Square - 8 min drive - 7.0 km
  • Parliament Hill - 8 min drive - 7.3 km

Getting around

  • St-Laurent Station - 5 min walk
  • Ottawa Station - 7 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Aladdin Bakery - ‬10 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Silk Road - ‬5 min walk
  • ‪Fuwa Fuwa Japanese Pancakes ふわふわパンケーキ専門店 - ‬7 min walk

About this property

Holiday Inn Ottawa East by IHG

Hotel with free parking, near The Ottawa Hospital General Campus
Holiday Inn Ottawa East by IHG offers 261 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 261 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Grab a bite to eat at Myra's Bar and Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Ottawa? This hotel has 8148 square feet (757 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Myra's Bar and Kitchen - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Bar and Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • 8,148 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: CAD 2.18 per accommodation, per night
  • Service fee: 2.82 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults, and CAD 0 to 25 for children
  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 649 out of 1255 reviews
Rating 8 - Good. 345 out of 1255 reviews
Rating 6 - Okay. 136 out of 1255 reviews
Rating 4 - Poor. 55 out of 1255 reviews
Rating 2 - Terrible. 70 out of 1255 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Hadi

Travelled with family
Disliked: Property conditions & facilities
Bathroom and toilet should be fixed, both of them are not draining properly
Stayed 1 night in Aug 2025

10/10 Excellent

Bendjina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

wan joong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ernisand

Stayed 2 nights in Aug 2025

8/10 Good

Mary-kay

Stayed 1 night in Aug 2025

2/10 Terrible

Darryl, North Bay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location, nice rooms. Waited almost minutes last night for service only to have a guy in a suit hanging out in the office while the line up grew. Second issue, $18-$20 for a buffet breakfast they call it. It turns out that it’s not a buffet just a small selection of powder eggs, bacon, sausage , pastry and fruit that every single hotel has free for breakfast. What a rip off. Don’t fall for for it. Spend it at a local restaurant. You will get more, a better quality and all for less.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was adequate
Stayed 1 night in Aug 2025

10/10 Excellent

Eugene

Liked: Staff & service, property conditions & facilities
Close to the highway and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Normand

Liked: Cleanliness, staff & service, property conditions & facilities
Shower functions need work
Stayed 1 night in Aug 2025

8/10 Good

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the location, closer to hwy and good food options. Room was clean, small problem with the bathtub stopper not working. Breakfast was good, lots of options including gluten free. Samar was very attentive and looked after us well.
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how it is central to lots of things
Stayed 3 nights in Aug 2025

10/10 Excellent

Deon

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was in great condition. It was bright clean and spacious. Breakfast was not included, an option they should consider adding.
Stayed 5 nights in Jul 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two queen beds are wonderful. But not quiet enough. Most of the time you can hear the noise of closing doors , chatting loudly outside the room
Stayed 5 nights in Aug 2025

8/10 Good

Claude

Stayed 1 night in Aug 2025

8/10 Good

Carolyn, North Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stop while passing through on vacation
Stayed 1 night in Jul 2025

4/10 Poor

DAN

Disliked: Property conditions & facilities
We booked this hotel bcz of the good reputation of Holiday Inn in general. But this one is disappointing. The toilet didn’t flush well, the shower drainage didn’t work well neither. How could they not know about these issues since the room will be cleaned up after the guest checked out? Or they don’t care at all. We stayed one night there. Never want to book this hotel again.
Stayed 1 night in Aug 2025

10/10 Excellent

Marie Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great located, clean and fresh hotel with friendly staff. Free parking is for sure a big bonus!
Stayed 1 night in Jul 2025

8/10 Good

Terri

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location - comfortable - good retaurant - parking- great staff
Stayed 6 nights in Jul 2025

10/10 Excellent

Gardu

Travelled with family
Liked: Cleanliness, staff & service
Very good
Stayed 2 nights in Aug 2025

8/10 Good

Gabe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tabatha

Stayed 4 nights in Jul 2025

10/10 Excellent

Breanne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had a great stay!
Stayed 3 nights in Jul 2025