Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

3.5 star property

Photo gallery for Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

Restaurant
Lobby sitting area
Point of interest
Lobby sitting area
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
402 Queen St, Ottawa, ON, K1R5A7
  • Place, Parliament Hill
    ‪13 min walk‬
  • Place, Rideau Canal
    ‪13 min walk‬
  • Place, Byward Market Square
    ‪20 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

Standard Room (bed type assigned at check in)

7.2 out of 10
Good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(60 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(63 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Ottawa

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG is centrally located in Ottawa, a 3-minute walk from Library and Archives Canada and 13 minutes by foot from Parliament Hill. .This hotel is 1.1 mi (1.8 km) from Byward Market Square and 1.2 mi (1.9 km) from Rideau Canal.

What's nearby

  • Library and Archives Canada - 3 min walk - 0.3 km
  • Canadian War Museum - 12 min walk - 1.0 km
  • Parliament Hill - 13 min walk - 1.1 km
  • Rideau Canal - 13 min walk - 1.2 km
  • Byward Market Square - 20 min walk - 1.7 km

Getting around

  • Lyon Station - 3 min walk
  • Ottawa Station - 12 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Delta Club Lounge - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Marriott Ottawa Hotel Executive Lounge - ‬5 min walk
  • ‪The 3 Brewers - ‬7 min walk
  • ‪Spin Kitchen & Bar - ‬5 min walk

About this property

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG offers 177 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. 52-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Stay in one of 177 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Ottawa Dwtn - Parliament Hill by IHG.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 34 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1983

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Up to 50 lbs per pet

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 9.99 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 34 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires the presence of the owner of the credit card used for the reservation at check-in.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ottawa Radisson

Ottawa Radisson Parliament Hill

Radisson Ottawa

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Holiday Inn Ottawa Dwtn - Parliament Hill by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 1011 reviews
Rating 8 - Good. 352 out of 1011 reviews
Rating 6 - Okay. 101 out of 1011 reviews
Rating 4 - Poor. 59 out of 1011 reviews
Rating 2 - Terrible. 42 out of 1011 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great and the room was exactly as expected.
Stayed 2 nights in Feb 2026

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities
Elevator do not work for a day. Also the rooms let in a lot of noise from the hallway so difficult to sleep when there are people out there
Stayed 4 nights in Feb 2026

8/10 Good

Diana, Toronto

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were extremely friendly at the front desk.
Stayed 1 night in Feb 2026

8/10 Good

Naomie

Stayed 2 nights in Feb 2026

8/10 Good

Loleen

Business traveller
Liked: Cleanliness, staff & service, amenities
Fine
Stayed 2 nights in Jan 2026

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

RAY

Business traveller
Liked: Cleanliness, staff & service
Good hotel with clean rooms located close to everything.
Stayed 1 night in Feb 2026

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities
Staff is very welcoming and also able to leave luggage on the day of checkout and grabbed it later ☺️
Stayed 2 nights in Feb 2026

10/10 Excellent

Anveshana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely stay at the Holiday Inn! The staff were very helpful, the room was clean and the folks at the restaurant were so friendly and lovely to chat with! Will definitely visit again!
Stayed 4 nights in Jan 2026

10/10 Excellent

Matthew, Toronto

Stayed 1 night in Dec 2025

10/10 Excellent

Maria Juliana

Stayed 2 nights in Jan 2026

8/10 Good

Parvathi

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes, good room but no smart tv
Stayed 1 night in Feb 2026

10/10 Excellent

Holly

Stayed 2 nights in Jan 2026

10/10 Excellent

Paola

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and comfortable. Staff were great. Location was perfect for us.
Stayed 1 night in Jan 2026

10/10 Excellent

shahrokh

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was acceptable but some weakness as well: 1 - paper cups 2 - They have not buffet breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Aafreen Liyakat

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay at the Holiday Inn Ottawa Downtown for two nights. The location is excellent—very central and close to major attractions, making it easy to get around the city. The room was clean, comfortable, and well maintained, with everything I needed for a relaxing stay. The staff were friendly, professional, and helpful throughout my visit, which really added to the overall experience. Check-in and check-out were smooth, and the hotel had a calm, welcoming atmosphere. Overall, a very pleasant stay and great value for a downtown hotel. I would definitely recommend it and would stay here again on my next visit to Ottawa.
Stayed 2 nights in Jan 2026

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Kevin D, Winnipeg

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was great.
Stayed 5 nights in Jan 2026

10/10 Excellent

Alphonse

Stayed 3 nights in Jan 2026

10/10 Excellent

Dionne

Stayed 2 nights in Jan 2026

10/10 Excellent

Dionne

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean and the staff are friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Laura

Stayed 2 nights in Dec 2025

4/10 Poor

Joe

Liked: Cleanliness, property conditions & facilities
The HVAC system in the room was very loud. Probably the loudest I have experienced. Not a great night sleep.
Stayed 1 night in Jan 2026

8/10 Good

Diana

Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean and spacious hotel room, friendly front desk who also provided complimentary bottles of water. Close to offices and restaurants.
Stayed 1 night in Dec 2025