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Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

3.5 star property

Photo gallery for Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

Exterior
Lobby sitting area
Lobby sitting area
Property amenity
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
402 Queen St, Ottawa, ON, K1R5A7
  • Place, Parliament Hill
    ‪13 min walk‬
  • Place, Rideau Canal
    ‪13 min walk‬
  • Place, Byward Market Square
    ‪20 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(54 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Ottawa

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG is centrally located in Ottawa, a 3-minute walk from Library and Archives Canada and 13 minutes by foot from Parliament Hill. .This hotel is 1.1 mi (1.8 km) from Byward Market Square and 1.2 mi (1.9 km) from Rideau Canal.

What's nearby

  • Canadian War Museum - 10 min walk - 0.9 km
  • Parliament Hill - 13 min walk - 1.1 km
  • Rideau Canal - 13 min walk - 1.2 km
  • Elgin Street - 13 min walk - 1.2 km
  • Byward Market Square - 20 min walk - 1.7 km

Getting around

  • Lyon Station - 3 min walk
  • Ottawa Station - 12 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Delta Club Lounge - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Marriott Ottawa Hotel Executive Lounge - ‬5 min walk
  • ‪Spin Kitchen & Bar - ‬5 min walk
  • ‪Occo Kitchen - ‬1 min walk

About this property

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

Hotel with a fitness center, steps from Library and Archives Canada
Holiday Inn Ottawa Dwtn - Parliament Hill by IHG offers 177 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. 52-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Stay in one of 177 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Ottawa Dwtn - Parliament Hill by IHG.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1983

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 9.99 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 30 per day
  • Pet fee: CAD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires the presence of the owner of the credit card used for the reservation at check-in.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ottawa Radisson
Ottawa Radisson Parliament Hill
Radisson Ottawa
Radisson Ottawa Parliament
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Radisson Parliament Hill
Radisson Parliament Hill Hotel
Radisson Parliament Hill Ottawa
Radisson Parliament Ottawa
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Holiday Inn Dwtn Parliament Hill Hotel
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Holiday Inn Dwtn Parliament Hill
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Hotel Holiday Inn Ottawa Dwtn - Parliament Hill
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Ottawa Dwtn Parliament Hill

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 436 out of 994 reviews
Rating 8 - Good. 355 out of 994 reviews
Rating 6 - Okay. 100 out of 994 reviews
Rating 4 - Poor. 58 out of 994 reviews
Rating 2 - Terrible. 45 out of 994 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sean

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Air conditioner was so loud I couldn't sleep. Every morning at 5am the staff would roll out the garbage and the noise was so loud it would shake the building. I stayed for 3 nights and maybe slept 6 hours.
Stayed 3 nights in Sep 2025

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are within walking distance of many attractions.
Stayed 4 nights in Sep 2025

10/10 Excellent

Peter

Stayed 4 nights in Sep 2025

10/10 Excellent

Martin

Stayed 2 nights in Aug 2025

6/10 Okay

Valerie

Liked: Staff & service, amenities, property conditions & facilities
Room was nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Zhou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Stephanie

Travelled with group
Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Abuduaini

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Omer

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice. Ok r room w
Stayed 2 nights in Aug 2025

8/10 Good

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for Parliament Hill
Stayed 3 nights in Aug 2025

10/10 Excellent

Max

Stayed 2 nights in Aug 2025

6/10 Okay

Brian

Travelled with family and small children
Liked: Cleanliness, amenities
The property was ok. A bit too far from center for someone with limited mobility but all in all a good hotel. Breakfast is very slow as they dont have enough staff on at a Sunday
Stayed 2 nights in Aug 2025

6/10 Okay

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was to load and room was very small. Pictures were not accurate to reality of hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Ambikaiselvan

Travelled with family
Disliked: Cleanliness, amenities
I was not informed prior to my arrival that refugees were living in the units. This was a disappointment for me, as I booked expecting to stay in a regular hotel environment. Had I known this information in advance, I would not have booked this property. I believe it is important for guests to be made aware of such arrangements before confirming a reservation. I hope you take this feedback seriously and improve transparency for future guests.
Stayed 2 nights in Aug 2025

6/10 Okay

Marika

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Skyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at the Holiday Inn in Downtown Ottawa was top notch from start to finish. Nicholas at the front desk was amazingly helpful when checking us in and definitely went above and beyond. The room was clean and stocked with all the amenities! The cleaning staff came in and thoroughly cleaned our room while we were out enjoying the city and were so warm and friendly! As was the gentleman who takes care of the elevators. This hotel will be our first pick when we visit Ottawa again. Thank you so much for a wonderful stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Eugene

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Un séjour dans le luxe

Très propre et confortable
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy Chan Co Yu

Stayed 2 nights in Aug 2025

4/10 Poor

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The fire alarm was malfunctioning our second night and we had to evacuate at 3am and again at 4:30 am! Certainly not a great way to start off our vacation but the staff were as helpful as possible.
Stayed 2 nights in Jul 2025

10/10 Excellent

Connie

Was walking distance to downtown/parliament. Had soft pillows and nice bed. Spacious room and bathroom.
Stayed 1 night in Jul 2025