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Holiday Inn Hotel & Suites Ottawa Kanata by IHG

4.0 star property

Photo gallery for Holiday Inn Hotel & Suites Ottawa Kanata by IHG

Breakfast, lunch, dinner served; French cuisine
Indoor pool, pool loungers
Point of interest
Suite, 1 King Bed with Sofa bed
Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
101 Kanata Avenue, Ottawa, ON, K2T1E6
  • Place, Landmark Cinemas Kanata
    ‪5 min walk‬
  • Place, Kanata Centrum Shopping Centre
    ‪7 min walk‬
  • Place, Bell Sensplex
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Room

Exterior

Premium Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Corner (Premium Shower)

Room amenity

Premium Room, 1 King Bed, Corner (Premium Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Room amenity

Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(47 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner

8.6 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(25 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Ottawa

Located in Ottawa (Kanata), Holiday Inn Hotel & Suites Ottawa Kanata by IHG is within a 5-minute drive of Kanata Centrum Shopping Centre and Bell Sensplex. .This hotel is 2.3 mi (3.7 km) from Canadian Tire Centre and 2.3 mi (3.7 km) from Tanger Outlets.

What's nearby

  • Landmark Cinemas Kanata - 5 min walk - 0.5 km
  • Kanata Centrum Shopping Centre - 7 min walk - 0.6 km
  • Canadian Tire Centre - 1 min drive - 2.6 km
  • Bell Sensplex - 3 min drive - 2.2 km
  • Parliament Hill - 19 min drive - 25.6 km

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 18 min drive
  • Ottawa International Airport (YOW) - 26 min drive

Restaurants

  • ‪Mandarin Restaurant - ‬11 min walk
  • ‪Jack Astor's Bar & Grill - ‬11 min walk
  • ‪Morning Owl & Variety - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Moxies - ‬8 min walk

About this property

Holiday Inn Hotel & Suites Ottawa Kanata by IHG

Hotel connected to a shopping center in Ottawa with free parking
Holiday Inn Hotel & Suites Ottawa Kanata by IHG offers 152 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Refrigerators and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 152 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a satisfying meal at Chez Lionel serving guests of Holiday Inn Hotel & Suites Ottawa Kanata by IHG. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
Chez Lionel - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 20 to 30 for adults and CAD 12 to 15 for children
  • A restaurant

Restaurants on site

  • Chez Lionel

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (5,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 1 2026 to March 27 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 20 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 823937

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Ottawa Kanata
Holiday Inn Ottawa Kanata

Holiday Inn Hotel & Suites Ottawa Kanata by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1015 reviews
Rating 8 - Good. 224 out of 1015 reviews
Rating 6 - Okay. 53 out of 1015 reviews
Rating 4 - Poor. 18 out of 1015 reviews
Rating 2 - Terrible. 20 out of 1015 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alison

Stayed 1 night in Nov 2025

10/10 Excellent

Donald, Nepean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always friendly and helpful. Room clean. Property clean. Recently updated. Close to restaurants and shopping. Close to a major highway.
Stayed 1 night in Nov 2025

10/10 Excellent

Colleen

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, great hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Pina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service was exceptional, especially at the front desk. I’d like to thank Paul for helping us have our room ready early and being so lovely at our check out. The hotel room was very clean and the use of Dove products was an extra bonus! We did not have the chance to eat at the restaurant, but the food smelt delicious and the pricing was responsible from what we saw on the menu displayed. Thank you again for a lovely visit!
Stayed 1 night in Nov 2025

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Room was spotless and staff were great.
Stayed 1 night in Nov 2025

2/10 Terrible

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Your webite screwed us for cost
Stayed 1 night in Nov 2025

6/10 Okay

Cara

Travelled with family, Travelled with pets
Liked: Cleanliness
The location is good, the hotel is clean but overpriced in my opinion. We booked a one bedroom suite for three people and the pull out couch was beyond awful. Had to attempt to sleep on the couch which was not comfortable either. There is not a good onsight dining option (French restaurant is expensive) but enough close by in the area. The hotel is very dog friendly which is a plus. However, most of the staff are not. Out of the six front staff members we saw in less than 12 hours, two were great. The other four didn’t even crack a smile.
Stayed 1 night in Nov 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for travelling for work. Friendly and helpfull staff.
Stayed 6 nights in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, nice restaurant!
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was great. There for a concert and there was info at the desk on transportation. Front desk staff helpful and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking, close to everything. Rooms were clean,comfy and quiet
Stayed 1 night in Oct 2025

8/10 Good

Irene

Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Stayed 2 nights in Oct 2025

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. Room was clean. Staff was friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa Weekend

Stayed 2 nights in Oct 2025

6/10 Okay

James

Stayed 1 night in Oct 2025

10/10 Excellent

Katlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable place to stay!
Stayed 1 night in Oct 2025

10/10 Excellent

craig

Stayed 1 night in Oct 2025

8/10 Good

Siva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking can get busy, but there is lots of room across the road. The traffic in the area was absolutely horrific on Sat. Don’t know if that was the norm, or unusual.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and helpful - room was great. Recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Marie-Chantal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025