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Hilton Garden Inn Ottawa Downtown

3.5 star property

Photo gallery for Hilton Garden Inn Ottawa Downtown

Daily full breakfast (CAD 20.95 per person)
Lobby
Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains
Indoor pool, pool loungers
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
361 Queen Street, Ottawa, ON, K1R 0C7
  • Place, Parliament Hill
    ‪12 min walk‬
  • Place, Rideau Canal
    ‪12 min walk‬
  • Place, Canadian War Museum
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

Deluxe King Room

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

Signature King Room

  • Sleeps 2

Signature Two Queen Room

  • Sleeps 4

King Room with River View

  • Sleeps 2

View all photos for Room, 1 King Bed (Small)

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Room, 1 King Bed (Small)

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Signature Room, 2 Queen Beds

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout curtains

Signature Room, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(28 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Mobility Hearing Accessible King Room with Rollin Shower

  • Sleeps 2

1 King Bed Small Room Limited View

  • Sleeps 2

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About the area

Ottawa

With a stay at Hilton Garden Inn Ottawa Downtown, you'll be centrally located in Ottawa, a 6-minute walk from Supreme Court of Canada and 14 minutes by foot from Canadian War Museum. .This hotel is 0.5 mi (0.8 km) from Parliament Hill and 1.1 mi (1.7 km) from Byward Market Square.

What's nearby

  • Supreme Court of Canada - 5 min walk - 0.5 km
  • Parliament Hill - 12 min walk - 1.0 km
  • Rideau Canal - 12 min walk - 1.0 km
  • Canadian War Museum - 12 min walk - 1.0 km
  • Byward Market Square - 18 min walk - 1.6 km

Getting around

  • Lyon Station - 2 min walk
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Delta Club Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪The 3 Brewers - ‬5 min walk
  • ‪Marriott Ottawa Hotel Executive Lounge - ‬4 min walk
  • ‪Spin Kitchen & Bar - ‬4 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Hotel with an indoor pool, 6-minute walk to Supreme Court of Canada
Hilton Garden Inn Ottawa Downtown offers 175 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 50-inch flat-screen televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a Tempur-Pedic bed. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Satisfy your appetite for dinner at the hotel's restaurant, Tulip Restaurant & Bar, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
Tulip Restaurant & Bar - This restaurant serves dinner only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 28.25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 20.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Tulip Restaurant & Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Doorbell and phone notification
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2018
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20.95 per person
  • Covered self parking fee: CAD 28.25 per night (in/out privileges)
  • Pet fee: CAD 70 per accommodation, per stay (maximum CAD 70 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Abdirahman

Everything was perfect, the staff were very understandable and helpful specially Dyson
Stayed 1 night in Nov 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean ! And the staff at the desk were very nice fast and efficient i will return there anytime im in ottawa
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was excellent.
Stayed 4 nights in Nov 2025

8/10 Good

Simone

Stayed 2 nights in Nov 2025

8/10 Good

Gerald

Stayed 2 nights in Oct 2025

8/10 Good

Minjae

Stayed 1 night in Nov 2025

8/10 Good

Yuxin

Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Nov 2025

8/10 Good

shauna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy to access.
Stayed 1 night in Nov 2025

10/10 Excellent

Daniela

Stayed 2 nights in Nov 2025

2/10 Terrible

Cedrick

Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing friendly staff
Stayed 1 night in Oct 2025

6/10 Okay

David

Stayed 1 night in Nov 2025

8/10 Good

Andrea

Stayed 1 night in Nov 2025

8/10 Good

geoffrey, Toronto

Awesome
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
No complaints
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Frederic

Stayed 1 night in Oct 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
i love it
Stayed 1 night in Nov 2025

8/10 Good

Zhonghe

Stayed 3 nights in Oct 2025

10/10 Excellent

Harritik

Stayed 1 night in Nov 2025

8/10 Good

Brigitte

Stayed 1 night in Oct 2025

6/10 Okay

Jennifer

Travelled with partner
Disliked: Property conditions & facilities
It was very comforting. I got to relax but needed a wine glass in the room. I got it delivered
Stayed 1 night in Nov 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly front desk staff and great proximity to Centertown.
Stayed 2 nights in Oct 2025

10/10 Excellent

Misheck

Stayed 1 night in Nov 2025