Book Best Western Occidental accommodation from AU$92

The room was set up awful. To watch tv in bed you had to turn your head sideways making for a long lasting neck pain. No ice in two nearby ice machines. Restaurant morning pastry basket has only one type of pastry. 2 coffees and cinnamon roll=$19!

I absolutely loved this place! We arrived super early, and they were able to check us in ahead of schedule. The hotel and restaurant staff were extremely friendly. It was conveniently located right next to a golf course and pickleball courts, which we really enjoyed. The pool and spa area were clean and well-maintained. My only complaint is that they only offer fresh-baked cookies at check-in, and since we stayed for four days, I found myself craving them each day, haha! Unfortunately, they weren't available on the menu to order.

Rooms were clean staff was friendly

When I arrived the front desk staff refused to swipe my credit card when the chip wouldn't pick up, she said she wasn't allowed because people had desputed their charges, not sure how that's relevant to how you run it. There were no towels in the room at all and the room smelled like old food

Needs updating my room had bugs flying around the bathroom

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