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The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

3.0 star property

Photo gallery for The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

Lobby lounge
In-room safe, desk, laptop workspace, iron/ironing board
Poolside bar
Outdoor pool, pool umbrellas, pool loungers
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping

Explore the area

Map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Santa Rosa Junior College
    ‪2 min drive‬
  • Charles M. Schulz Museum
    ‪3 min drive‬
  • Luther Burbank Center for the Arts
    ‪5 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Windsor Wine Country by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1003)
The price is AU$622
for 1 room
includes taxes & fees
23 May - 24 May
Holiday Inn Windsor Wine Country by IHG

About the area

Santa Rosa

When you stay at The Sandman Santa Rosa Sonoma, Ascend Hotel Collection in Santa Rosa, you'll be near the airport, within a 10-minute drive of Sonoma County Fairgrounds and Graton Resort and Casino. .This hotel is 9.4 mi (15.1 km) from Safari West and 14 mi (22.5 km) from Russian River.

What's nearby

  • Santa Rosa Junior College - 2 min drive - 2.2 km
  • Charles M. Schulz Museum - 2 min drive - 2.5 km
  • Luther Burbank Center for the Arts - 3 min drive - 3.6 km
  • Railroad Square Historic District - 3 min drive - 4.6 km
  • Sonoma County Fairgrounds - 5 min drive - 7.4 km

Getting around

  • Santa Rosa Station - 3 min drive
  • Santa Rosa, CA (STS-Sonoma County) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Victory House - ‬2 min drive
  • ‪Moonlight Brewing Co. - ‬3 min drive

About this property

The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

Hotel in Santa Rosa with free breakfast and a fitness center
The Sandman Santa Rosa Sonoma, Ascend Hotel Collection offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include concierge services, a picnic area, and a vending machine.
Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Santa Rosa Sonoma, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1076 out of 2070 reviews
Rating 8 - Good. 530 out of 2070 reviews
Rating 6 - Okay. 222 out of 2070 reviews
Rating 4 - Poor. 115 out of 2070 reviews
Rating 2 - Terrible. 127 out of 2070 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities
Good
Stayed 1 night in Nov 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Wonderful oasis!
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Feb 2025

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

TRISTA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front Desk is so GREAT!

Between checking in and having a small problem with my room the front desk was exorbitantly awesome in solving all of the issues and made me feel happy.
Stayed 1 night in Feb 2025

4/10 Poor

Ryan

Disliked: Cleanliness
This hotel was quite and easy enough to get into but I found a live cockroach in the shower and there was some gross substance on the chairs that was either jelly or blood. I can understand not knowing about the cockroaches but those chairs should not have been left in the room. There were also some stains on the sheets to one of the beds. They may have been clean and just stained but it’s a little off putting.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Stayed 1 night in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was quiet even though it was near the highway. Not near many dining options and they charge an additional $100 deposit on top of me pre-paying days prior then take 3-4 days to return it
Stayed 2 nights in Jan 2025

10/10 Excellent

Don, Newark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine !
Stayed 1 night in Feb 2025

10/10 Excellent

Anaseini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos, Portland

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a gem. It's feels like a vintage Palm Springs resort. Loved the location, amenities and price. Would definitely stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

No Ellen

Liked: Room comfort
Stayed 12 nights in Jan 2025

2/10 Terrible

Richard

Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

TRISTA

Stayed 1 night in Jan 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Taylor

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We rented 2 separate rooms for our family and both rooms had broken lamps that wouldn’t turn on. The carpets in the rooms were so disgustingly dirty it turned my 2 year olds feet black simply from walking on it.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Stayed 1 night in Jan 2025

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed with the up-to-date interior, cleanliness and comfort. I saw that the hotel had a 3-star rating and was surprised by that, once I was inside!! I was at least a 4 1/2 if not a 5-star room with 5 stars being excellent. Believe me when I say I do not give out praise easily. This room cost $89.00 including tax! The young lady that checked me in was very kind. I wish I had taken a few pictures to show you how nice it was.
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025