The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

3.0 star property

Photo gallery for The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

Lobby lounge
Poolside bar
BBQ/picnic area
Exterior
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included

Explore the area

View map
3421 Cleveland Ave, Santa Rosa, CA, 95403
  • Santa Rosa Junior College
    ‪2 min drive‬
  • Charles M. Schulz Museum
    ‪2 min drive‬
  • Sonoma County Fairgrounds
    ‪5 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪7 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Santa Rosa

With a stay at The Sandman Santa Rosa Sonoma, Ascend Hotel Collection in Santa Rosa, you'll be near the airport, within a 10-minute drive of Graton Resort and Casino and Empire College. .This hotel is 14 mi (22.5 km) from Russian River and 17 mi (27.3 km) from Calistoga Hot Springs.

What's nearby

  • Santa Rosa Junior College - 2 min drive - 2.2 km
  • Charles M. Schulz Museum - 2 min drive - 2.5 km
  • Sutter Santa Rosa Regional Hospital - 2 min drive - 3.6 km
  • Luther Burbank Center for the Arts - 3 min drive - 3.6 km
  • Sonoma County Fairgrounds - 5 min drive - 7.4 km

Getting around

  • Santa Rosa Station - 3 min drive
  • Santa Rosa, CA (STS-Sonoma County) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Victory House - ‬2 min drive
  • ‪Moonlight Brewing Co. - ‬3 min drive

About this property

The Sandman Santa Rosa Sonoma, Ascend Hotel Collection

Hotel in Santa Rosa with free breakfast and a fitness center
The Sandman Santa Rosa Sonoma, Ascend Hotel Collection offers 135 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include concierge services, a picnic area, and a vending machine.
Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Hotel Santa Rosa
Sandman Santa Rosa
Sandman Santa Rosa Hotel
Sandman Hotel Santa Rosa, CA - Sonoma County
Sandman Motel Santa Rosa
Sandman Hotel

The Sandman Santa Rosa Sonoma, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1049 out of 1968 reviews
Rating 8 - Good. 480 out of 1968 reviews
Rating 6 - Okay. 217 out of 1968 reviews
Rating 4 - Poor. 106 out of 1968 reviews
Rating 2 - Terrible. 116 out of 1968 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Hannah

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I appreciated the real breakfast (coffee, waffles, eggs, sausage, cereal) and basic cleanliness. However, the lack of blackout curtains (we only had shades/blinds) made it hard to sleep with the street light and then sunlight in teh morning coming into the room.
Stayed 2 nights in May 2025

10/10 Excellent

Mary-Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay overnight w/kids

Breakfast was great, pool/hot tub great and yoga dome amazing. Convenient location to Luther Burbank Center, saw Johnny Mathis concert with the family and had a very comfortable stay at The Sandman, will definitely be back again for sure!
Stayed 1 night in May 2025

8/10 Good

Grace

Travelled with family
Liked: Cleanliness
It was a convenient location for our visit
Stayed 2 nights in May 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get more for your money.

The hotel has a few nice additional things not typically found at a hotel, such as a domed exercise facility outside besides a fitness room. They also serve a complimentary hot breakfast that was stated in the information on the hotel.
Stayed 1 night in May 2025

6/10 Okay

Melissa

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property has so much potential. The staff at the front desk were less than welcoming or helpful. The pool area was out of towels the entire time we were there. The door to the room had a huge gap that felt a little troublesome for cooking efficiency and safety. The breakfast was tasting but a bit disorganized and crowded. Ice machines were not clearly marked and some were out of order. You get what you pay for with this property but not bad overall for $100/ night.
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great
Stayed 1 night in May 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Felt that front desk could have been more helpful - maybe a bad day for the receptionist.
Stayed 1 night in May 2025

10/10 Excellent

Zaq

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Indigo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The pictures did not match the property. In rural area with a lot of homeless people walking the property.
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very low quality. Everytging else was great
Stayed 3 nights in May 2025

8/10 Good

Nancy

Liked: Amenities, property conditions & facilities

10/10 Excellent

William

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Nancy

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Editha

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Edith

Nice clean and convineint close the place where we wants to go..
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very understanding and kind. I was dealing with my disabled son and they were very patient when he was a bit late getting out of his room. I really appreciate it.
Stayed 1 night in Apr 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large and was in a quiet area. Breakfast was good but the sitting area was very small unless you wanted to sit outside by the pool. It was quite chilly so we squeezed inside and met some very nice people.
Stayed 1 night in Apr 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and safe while a convenient location

The property has been updated since my last stay a few years ago. The staff were very friendly and helpful; and the room and bathroom very clean. The bed was comfortable and I appreciated the number of pillows. The body wash in the shower smelled wonderful and was not overpowering. The only thing I would add to the room is some sort of blackout roller blind or curtain to go over the slatted blinds. The property has good soft lighting outside at night to make it feel cozy and safe, but the window blinds don't block out the light well enough for a dark room to sleep in. I had the waffle for breakfast, it was a little odd that there was not butter for it, only syrup and jellies. I appreciate the multiple pet potty waste bins too. Pool is excellent!
Stayed 1 night in May 2025

10/10 Excellent

Patricia Rodriguez

Stayed 4 nights in Apr 2025

8/10 Good

veronica

Stayed 1 night in May 2025

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value very clean inside rooms but outside areas are disgusting
Stayed 1 night in Apr 2025

10/10 Excellent

miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uu
Stayed 2 nights in Apr 2025

10/10 Excellent

Gianna

Stayed 1 night in Apr 2025

8/10 Good

Julie, Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities
The Sandman hotel is very convenient and quiet for us. The rooms are simple and maybe a little old, but staff are attentive and professional, and everything in the room is fresh, clean and we like staying here. We did not use the outdoor pool facilities but enjoyed the olive trees and plantings of vegetation around.
Stayed 2 nights in Apr 2025