Midtown accommodation with spa

Great

The room I received had stains in the carpet as well as the sofa and rips all over the desk chair. Scratches all over the desk, side tables. Assistant manager came to room took pictures to send to his manager. I was given a suite (which did not offer the double beds but a sofa bed and king bed) this was for two night with my son as he was moving out of a dorm. The suite offered no hot water in the shower and frankly I was so grossed out from the wear and tear of the rooms. I tried to get a room at several other hotels but most were sold out for the evenings I needed. You might think getting a suit was better but it was not. It did not accommodate my travel needs. I will not be staying here again.

Buyer beware - Its cheap for a reason and you are going to run in to people who are cheap for the most part. They charge $25 for a normally free continental breakfast in most other hotels. A elevator was broke for at least the two days I was there and they only let families use the service elevator so waited 40 minuites for only working main elevator. They do not ever answerred the front desk phone the many times I have tried on many different days and they take days and multiple messsges for them to return calls.

All the hotels we usually stay at were sold out so we took a chance on the Sonesta. Not luxurious but clean and quiet with goods beds. Was pleasantly surprised

Friendly staff, extremely convenient location, good restaurant on site, good coffee shop on site, clean rooms, comfortable beds.

Breakfast was fresh an good. Staff was very nice.