Room was big and very clean, but we were a few doors down from by the elevator and so it dinged very loudly all night long. Hard to sleep. Hard pillows and overly mushy bed. Check-in staff were not very friendly. Had an Expedia VIP benefit that allowed late checkout, but they still wanted to charge me $50. Valet was understaffed so super slow - no one there when I arrived, and my car sat there for an hour. When we left, it took 15 mins, but that was because the attendant kindly got our car ahead of others. Valet is separate from hotel, but hotel is responsible still. Location of hotel is safe, but very little around there. 10 mins walk to Whole Foods, High Museum, some restaurants, but a dull area. Nice coffee shop, bar, and gym in hotel. Be aware: ADA room shower head is only 5 feet high.