Mermaid Waters accommodation with spa

room was clean

Excellent hotel, large room, nice bed, good location.

I was disappointed that the spa area was closed indefinitely which was not noted on the website. Also a toaster or microwave would have been awesome to have in the room.

I had an amazing stay! Everything was perfect — the room was spotless, the staff were incredibly friendly and helpful, and the amenities exceeded my expectations. The atmosphere was comfortable and welcoming, and every detail made me feel well taken care of. I’ll definitely be coming back and highly recommend it to anyone looking for a relaxing and enjoyable stay!

Loved our stay at Novotel. The location is amazing and so does their breakfast.

I made a terrific choice to stay here. Our initial greeting at the door was very friendly and welcoming and our check in guy (Josh) was a perfect fit for that position. We stayed for 5 days and throughout our stay, nothing was a problem or too hard. The Hr person has got everything just right. Our rooms were very well appointed and cleanest that you might expect. We were very impressed with everything.