Family accommodation in Broadbeach

Great room with a view of the ocean. Spacious and everything we needed for a great stay.

The room was clean, but the bathroom was small and inconvenient. The water from the shower was overflowing onto the toilet floor. Parking was inconvenient. We had to take 2 different lifts to go from car park to reception. It was challenging to find the parking as well since there was no designated spot for hotel guests. We also had to validate our parking ticket everyday even though they said they had recording our plate number in the system, except for the last day. The staffs at the reception was not helpful and provides different information each time we asked. The staff also didn’t want to listen to our question / concern properly. This was the worst customer service experience that I ever had from the hotel staffs.

Excellent location, clean modern apartments with plenty of room. Facilities, the pool, made the stay enjoyable.

Top notch stay

Great location, clean room, friendly staff.

Great location & good clean amenities