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Aparthotel

Quest Caroline Springs

4.5 star property

Photo gallery for Quest Caroline Springs

Front of property
Lobby sitting area
Daily self-service breakfast (AUD 16.95 per person)
32-inch LCD TV with digital channels, TV, Netflix
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

Explore the area

View map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023
  • Place, Clarke Road Streamside Reserve
    ‪15 min walk‬
  • Place, Watergardens Town Centre
    ‪9 min drive‬
  • Place, Crown Casino
    ‪30 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪23 min drive‬

Room options

View all photos for One-Bedroom Apartment

Private kitchen

One-Bedroom Apartment

  • Sleeps 3

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area

Two Bedroom Apartment

  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area

Executive One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe One Bedroom Spa Apartment

Deluxe One Bedroom Spa Apartment | Jetted bathtub

Deluxe One Bedroom Spa Apartment

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio

Minibar, in-room safe, desk, iron/ironing board

Studio

  • Sleeps 2

View all photos for One-Bedroom Executive Apartment

Minibar, in-room safe, desk, iron/ironing board

One-Bedroom Executive Apartment

  • Sleeps 3

View all photos for Accessible One Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Accessible One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Two Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Accessible Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Accessible One-Bedroom Apartment

  • Sleeps 3

Two-Bedroom Accessible Apartment

  • Sleeps 5

View all photos for One Bedroom Deluxe Apartment

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Deluxe Apartment

  • Sleeps 3

View all photos for Two-Bedroom Apartment

Minibar, in-room safe, desk, iron/ironing board

Two-Bedroom Apartment

  • Sleeps 4

Similar properties

Front of property
Punthill Caroline Springs
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.4 out of 5, Excellent, 124 reviews
The price is AU$190
includes taxes & fees
23 Dec - 24 Dec
Punthill Caroline Springs

About the area

Melbourne

Located in Melbourne (Caroline Springs), Quest Caroline Springs is within a 15-minute drive of Watergardens Town Centre and Sunshine Hospital. .This family-friendly aparthotel is 6.9 mi (11.1 km) from Overnewton Castle and 10.6 mi (17.1 km) from Footscray Hospital.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Clarke Road Streamside Reserve - 15 min walk - 1.3 km
  • Watergardens Town Centre - 9 min drive - 8.7 km
  • Marvel Stadium - 29 min drive - 29.1 km
  • Crown Casino - 30 min drive - 30.2 km
  • Melbourne Central - 32 min drive - 30.6 km

Getting around

  • Caroline Springs Station - 5 min drive
  • Keilor Plains Station - 7 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Chingu Korean BBQ - ‬5 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Subway - ‬2 min walk
  • ‪KFC - ‬7 min walk
  • ‪Mrs Parks Kitchen - ‬3 min walk

About this property

Quest Caroline Springs

Luxury aparthotel with a conference center connected to a shopping center in Melbourne
Quest Caroline Springs offers 80 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with digital channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided daily.

Make yourself at home in one of the 80 guestrooms, featuring kitchens with refrigerators and microwaves. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This aparthotel also features discounted use of a nearby fitness facility, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli, or stay in and take advantage of the aparthotel's room service. Self-serve breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Melbourne? This aparthotel has 538 square feet (50 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Self-serve breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Room service is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Car not required
  • Secured, covered parking on site (AUD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby toys
  • Children stay free (see details)
  • Children's toys

Kitchen

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Daily self-serve breakfast available 7 AM to noon for a fee: AUD 16.95 per person
  • Coffee and tea in common areas
  • Minibar
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (538 square foot of space)
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: AUD 350 per accommodation per stay (maximum AUD 350 per stay)
  • Service animals exempt from fees
  • One-time cleaning fee: AUD 350

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • In the suburbs

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 80 units
  • Banquet hall
  • Built in 2009
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 45
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 45
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of AUD 350 per accommodation, per stay (maximum AUD 350 per stay), plus a one-time cleaning fee of AUD 350
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 65.0 per night
Cribs (infant beds) are available for AUD 5.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately AUD 16.95 per person
  • Covered self parking fee: AUD 10 per day
  • Pet fee: AUD 350 per accommodation, per stay (maximum AUD 350 per stay) plus AUD 350 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: AUD 45 (subject to availability)
  • Late check-out fee: AUD 45 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • High chair fee: AUD 0.00 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caroline Springs Quest
Quest Apartment Caroline Springs
Quest Caroline Springs
Quest Caroline Springs Aparthotel
Quest Caroline Springs Aparthotel
Quest Caroline Springs Caroline Springs
Quest Caroline Springs Aparthotel Caroline Springs

Quest Caroline Springs Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 264 out of 610 reviews
Rating 8 - Good. 207 out of 610 reviews
Rating 6 - Okay. 89 out of 610 reviews
Rating 4 - Poor. 26 out of 610 reviews
Rating 2 - Terrible. 24 out of 610 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and convenient
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean and the shopping centre is right next door. With plenty of food options.
Stayed 5 nights in Sep 2025

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, amenities
Friendly and helpful staff. Shower screen didn’t seal water everywhere after using the shower.
Stayed 2 nights in Sep 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, noisy due to parrots, very strong smell of bleach in room. Beds very comfortable but TV wouldnt cast from my phone and the channels werent great. Overall, good but not going back, preferred the Mecure around the corner. Parking was confusing too!
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to my work
Stayed 1 night in Sep 2025

10/10 Excellent

K Anne

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We love the ambiance of the place. It’s quite big room. Definitely recommended for a long stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here two times. Its in a fantastic location with the shopping centre around the corner and many restaurants and amenities all a close walk away. The 2bedroom unit had 2 bathrooms and kichen with all we need. Friendly and easy check in and housekeeping were friendly and couldnt do enough to make sure we had all we needed and were comfortable. Plenty of secure parking.
Stayed 5 nights in Aug 2025

8/10 Good

Erin

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in 2 bedroom apartment. Clean, has all the expected utilities. Spacious. Friendly staff. My only gripe was the noisy traffic when trying to sleep and the smart TV was not working properly (which I was informed about upon check in). All in all I would return as is a very convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thanh, Fairfax

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a Wonderful stay- connected to shopping Mall with many restaurants, coffee shops, bakeries, Woolwoths, Coles, Aldi, etc... love it - will stay again. thank you all our friendly staffs -
Stayed 7 nights in Jul 2025

10/10 Excellent

Pascale

Stayed 1 night in Jul 2025

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
During our stay we had a water leak from above. Imogen was fabulous - professional & courteous as she managed the situation. Big thank you to her!
Stayed 3 nights in Jul 2025

6/10 Okay

Ane

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Erin, Surf Beach

Stayed 3 nights in Jul 2025

8/10 Good

XIAOXIA

Stayed 1 night in Jul 2025

4/10 Poor

Joanne

Liked: Cleanliness, property conditions & facilities
Great large clean rooms and bathrooms . For a newish property the beds were so cheap and hard could feel the springs
Stayed 1 night in Jul 2025

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff, easy check in and out, excellent facilities. We will definitely come back
Stayed 1 night in Jun 2025

10/10 Excellent

Zeljana

The beds were so comfortable and the rooms were so clean. The front reception staff were very friendly. We will definitely be back
Stayed 1 night in Jun 2025

8/10 Good

Leigh

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Stayed 1 night in May 2025

6/10 Okay

Samantha

Travelled with family
We stayed at the back of the property opposite the back of the shopping centre. Loud trucks and cars passed at all hours of the night. Bathrooms are old and outdated. Floors were extremely slippery when wet. Due to lack of ventilation they were always wet. Mould in the showers. Rooms could do with an update.
Stayed 2 nights in May 2025

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very nice and spacious, views were stunning.
Stayed 3 nights in May 2025

10/10 Excellent

Vijayasri

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Denis

Travelled with family, Travelled with family and small children
Liked: Amenities
Very convenient location with heaps of local options for food, both groceries and restaurants.
Stayed 4 nights in Apr 2025