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Experience Platinum Hotel Apartments

Hotel Class
3 out of 5

Information

Reviews

3.6 / 5Good
13 reviews

Amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Crown Casino and Entertainment Complex
    6 min walk
  • Popular Location
    Melbourne Convention and Exhibition Centre
    8 min walk
  • Popular Location
    SEA LIFE Melbourne
    13 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    20 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Executive Apartment, 1 Bedroom, City View

    Room Amenities

    • 65 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    More details
  • Apartment, 2 Bedrooms

    Room Amenities

    • 58 sq m
    • 2 bedrooms
    • City view
    • Sleeps 5
    More details
  • Deluxe Apartment, 2 Bedrooms, 2 Bathrooms

    Room Amenities

    • 68 sq m
    • 2 bedrooms
    • Sleeps 4
    More details
  • Executive Apartment, 2 Bedrooms, 2 Bathrooms, City View

    Room Amenities

    • City view
    • Sleeps 5
    More details
  • Executive Apartment, 2 Bedrooms, 2 Bathrooms

    Room Amenities

    • 79 sq m
    • 2 bedrooms
    • City view
    • Sleeps 5
    More details
  • Penthouse, 4 Bedrooms

    Room Amenities

    • 333 sq m
    • 4 bedrooms
    • 3 bathrooms
    • City view
    • Sleeps 10
    More details
  • Executive Apartment, 3 Bedrooms, 2 Bathrooms

    Room Amenities

    • 105 sq m
    • 3 bedrooms
    • 2 bathrooms
    • City view
    • Sleeps 7
    More details

About this area

Southbank

Experience Platinum Hotel Apartments is located in Southbank. Spirit of Tasmania Ferry Terminal and Sidney Myer Music Bowl are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Melbourne Central and Queen Victoria Market. SEA LIFE Melbourne and Melbourne Star Observation Wheel are not to be missed.

What's nearby

  • Popular Location
    Crown Casino and Entertainment Complex - 6 min walk
  • Popular Location
    Melbourne Convention and Exhibition Centre - 8 min walk
  • Popular Location
    Eureka Tower - 11 min walk
  • Popular Location
    SEA LIFE Melbourne - 13 min walk
  • Popular Location
    National Gallery of Victoria - 16 min walk

Getting around

  • Flagstaff Station - 3 min drive
  • Flinders Street Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 16 min drive

About this property

Experience Platinum Hotel Apartments

Along with an indoor pool, this smoke-free apartment building has a fitness center and a snack bar/deli. Other amenities include a spa tub, self parking, and dry cleaning. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like 2 bathrooms and a washer/dryer, and other amenities include free WiFi and a living room.

Policies

Check-in

Check-in between 2:00 PM - midnight
Minimum check-in age - 18

Special check-in instructions

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. There is no staff on site; guests can access their accommodation through a private entrance.

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Express check-out

Access methods

Access code, private entrance

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Pets

  • Pets not allowed (service animals welcome)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 16 for adults and AUD 16 for children (approximately)
  • Self parking fee: AUD 25 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Onsite parties or group events are strictly prohibited.

We should mention

Pool access available from 6:00 AM to 10:00 PM.

Property amenities

Pool/Spa

  • Indoor pool
  • Sun loungers
  • Spa tub

Internet

  • Free WiFi

Parking and transportation

  • Self parking: AUD 25 per night (in/out privileges)

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: AUD 16 for adults and AUD 16 for children
  • Snack bar/deli

Bedrooms

  • Rollaway/extra beds: AUD 50.0 per day

Bathrooms

  • Shower only
  • Free toiletries
  • Hair dryer

Living spaces

  • Living room
  • Dining room

Entertainment

  • Flat-screen TV

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free local calls
  • Free long-distance calls

Things to do

  • Fitness center

Nearby activities

Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
    3.6
    5 - Excellent
    2
    4 - Good
    6
    3 - Okay
    3
    2 - Mediocre
    2
    1 - Poor
    0
    3.4
    Cleanliness
    3.8
    Service and Staff
    3.8
    Amenities
    3.3
    Property condition

    3/5

    Check in process is a disaster. Staff I spoke with at Bella reception & the reservations team for Platinum (who are only contactable via phone as they are in a contact centre in NZ) were friendly and professional and doing their best but management has failed in implementing the self service style of check in / out process. Confusing for all and leaves a cold & empty feel about the place. The spa out of order (for a month now), minimal / lacking ammenities, cheap, damaged and missing furniture and appliances which is a shame as the view, pool and location are

    Stayed 1 night in Sep. 2019

    4/5 Good

    Location was great and it was good to have the metro store below

    Stayed 1 night in Aug. 2019

    2/5

    Cleanliness was average, filters in split system air conditioner filthy. Unorganised and poorly communicated check in procedures. Property took a $200 pre authorisation on card to cover potential damages and the receptionist said would be refunded next day on check out. Called them up the next day when that hadn’t happened and was told can take up to ten business days.

    Stayed 1 night in Jul. 2019

    5/5 Excellent

    The view from the pool! Close to city, clean and well presented.

    Stayed 1 night in Jul. 2019

    3/5

    The room was completely different and was not anywhere near the appearance to what was shown in pictures. Was alot smaller and almost seemed as if we had been given a down grade. And when asked why the room was so different the lady responded " ive never even seen a room like the one in that picture" which was shown on their own website. Wouldn't stay there again due to the fact that if you pay for a certain room you should get that room at least veryclose to it or above that quality. Feel like its just a way to rip people off.

    Stayed 2 nights in Jul. 2019

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