Family accommodation in Melbourne Airport

Room was excellent as is the location. Everything we needed at a decent price

This is a great little spot, easy walking to the theater district and lots of shops and restaurants. Would definitely stay again.

Clean room Wish the breakfast menu would be different on a daily because the experience would not be the best if you booked multiple days and had to eat the same thing every single morning. Loved the pool, wish the spa pool would be a bit more warm.

room is clean，but there are some low frequence noise around the room，maybe it comes from outer air conditioner equimnet

Staff were not well trained. They listened to our concerns but did not take any action, so we had to repeatedly follow up about the same issues. For example, the shower was reported as broken the night before, but it was still not fixed, and we had to ask again the next day. In addition, the fire alarm went off at 4 a.m. on two consecutive nights. On the morning of our flight (4:30 a.m.), we were in the shower when the fire alarm went off again. We had to rush out, which caused a lot of unnecessary stress while we were trying to leave for the airport. Overall, the hotel needs better staff training and faster response to maintenance problems.

We didn't inform the Hotel that we would like Fresh air. This needs to be organised before ypur stay.