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Room type Options Nightly price Book
Family Room
25 square metres
1 Double Bed 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Junior Suite (The Level (3+1))
50 square metres
1 Double Bed and 1 Double Sofa Bed 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Grand Premium The Level
40 square metres
1 Double Bed 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 3 guests
Select dates to see price
Premium Room (Premium Communicated Room (4+1))
40 square metres
1 Queen Bed 2 Twin Beds
Room sleeps 4 guests
(up to 1 child)
Select dates to see price
Premium The Level Room
26 square metres
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Premium Room (Premium The Level (3 AD))
26 square metres
1 Double Bed 2 Twin Beds
Room sleeps 3 guests
Select dates to see price
Grand Premium The Level (2+1)
40 square metres
1 Double Bed 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite (The Level (2+2))
50 square metres
1 Double Bed and 1 Double Sofa Bed 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Melia Room
20 square metres
1 Queen Bed 2 Twin Beds
Room sleeps 2 guests
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Premium Room
22 square metres
1 Queen Bed 2 Twin Beds
Room sleeps 2 guests
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Premium Room (Premium The Level (2+1))
22 square metres
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Room (1+3)
30 square metres
1 Double Bed and 1 Double Sofa Bed 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 1 guest
(up to 3 children)
Select dates to see price
Family Room ((2+1))
30 square metres
1 Double Bed and 1 Double Sofa Bed 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Communicated Room
40 square metres
1 Queen Bed 2 Twin Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Family Room (3+1)
30 square metres
1 Double Bed and 1 Double Sofa Bed 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Triple Room
1 Double Bed 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 3 guests
Select dates to see price
Family Room (2+2)
30 square metres
1 Double Bed and 1 Double Sofa Bed 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Supreme Room
24 square metres
1 Queen Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price
The Level Room
22 square metres
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price
The Level Junior Suite
50 square metres
1 Double Bed and 1 Double Sofa Bed 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Grand Premium (2+2)
40 square metres
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale hotel, walk to U.S. Embassy

Popular property highlights

Free WiFi
24-hour business centre
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)

With a stay at Melia Madrid Serrano, you'll be centrally located in Madrid, a 3-minute walk from U.S. Embassy and a 3-minute drive from WiZink Center. This upscale hotel is 1.6 mi (2.5 km) from Santiago Bernabéu Stadium and 1.7 mi (2.8 km) from Gran Via.

Make yourself at home in one of the 340 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 5640 square feet (524 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 340
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Outdoor seasonal pool
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 1975
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 5640
  • Conference space size (meters) - 524
  • Snack bar/deli
  • Self parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Babysitting or childcare (surcharge)
  • Electric car charging station
  • Water dispenser
  • Banquet hall
  • Eco-friendly cleaning products used
  • Bicycle tour information
  • Bicycle-friendly property
  • Organic food
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • No accessible shuttle
  • Front entrance ramp
  • Lift door width (inches) - 63
  • Lift door width (centimetres) - 160

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Melia Madrid Serrano offers 340 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Premium bedding
  • Room service
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • In-room massage available
  • Satellite TV service
  • Free WiFi
  • Egyptian-cotton sheets
  • Pillow menu
  • LCD TV
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Magnifying mirror

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Melia Madrid Serrano has a restaurant on site.

Arado - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Open daily.

Room service is available.

Nearby Things to do

  • Golfing nearby

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Debit cards

Staffed front desk

Smoke detector

Grey water recycling system

Online Penalty Collection

Property is cleaned with disinfectant

Property follows regional sanitisation guidelines Measures to reduce infection (Spain)

Property follows a brand or regulatory agency's sanitisation guidelines Stay Safe with Meliá (Meliá)

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
  • Self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Meliá Madrid Serrano Hotel
  • Meliá Galgos Hotel
  • Melia Galgos Hotel Madrid
  • Meliá Galgos Hotel Madrid
  • Meliá Galgos Madrid
  • Melia Hotel Galgos
  • Meliá Serrano Hotel
  • Meliá Serrano
  • Meliá Galgos
  • Meliá Madrid Serrano Galgos
  • Meliá Madrid Serrano
  • Melia Madrid Serrano Hotel
  • Melia Madrid Serrano Madrid
  • Melia Madrid Serrano Hotel Madrid

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool will be open from May 25 to September 10.

Pool access available from noon to 7:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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