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Hotel Emperador

4.0 star property

Photo gallery for Hotel Emperador

Exterior
Outdoor pool, pool loungers, lifeguards on site
Lobby lounge
Bar (on property)
Outdoor dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View map
Gran Via 53, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪10 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(20 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.2 out of 10
Very good
(20 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(156 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

9.6 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

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About the area

Madrid

With a stay at Hotel Emperador, you'll be centrally located in Madrid, steps from Gran Via and 9 minutes by foot from Puerta del Sol. .This hotel is 0.5 mi (0.8 km) from Royal Palace of Madrid and 0.5 mi (0.8 km) from Plaza Mayor.

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Puerta del Sol - 10 min walk - 0.9 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 3 min drive - 2.2 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Carl's Jr - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Generator Rooftop - ‬1 min walk
  • ‪Steakburger - ‬1 min walk

About this property

Hotel Emperador

Hotel with a rooftop terrace, steps from Gran Via
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 232 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and a 24-hour front desk. Planning an event in Madrid? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and 11 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1299 out of 1843 reviews
Rating 8 - Good. 388 out of 1843 reviews
Rating 6 - Okay. 103 out of 1843 reviews
Rating 4 - Poor. 25 out of 1843 reviews
Rating 2 - Terrible. 28 out of 1843 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Should have iron in the room always
Stayed 1 night in Aug 2025

6/10 Okay

Julio

Travelled with family
Disliked: Room comfort
La relación precio calidad no está acorde
Stayed 4 nights in Aug 2025

10/10 Excellent

Cherrie Pie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to everything.Very clean and Staff are nice .we’ll surely come back to this place .
Stayed 10 nights in Jul 2025

10/10 Excellent

Humberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gusto el espacio en la habitacion, el desayuno, muy amable el servicio si nesecitas un taxi,en general lo recomiendo
Stayed 3 nights in Aug 2025

10/10 Excellent

mercedes, odessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with an excellent location and a rooftop bar and pool area that is top in the city. We were told we got a room upgrade. But our room was actually very small and very tight quarters. All the rooms around us seem to be larger.
Stayed 4 nights in Jul 2025

10/10 Excellent

Bita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Nice and elegant place with nice staffs and great service. Close to the city nice location
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, would stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Marketa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds super comfortable, quiet, beautiful bathrooms. Reception staff and breakfast service very helpful. And.. the best terraza in the city. Thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

ARACELYS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing in the middle of everything. Service was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful location. close to everything.
Stayed 1 night in Aug 2025

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Anna, Lorton

Stayed 2 nights in Aug 2025

8/10 Good

Tiffany

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in an excellent location. The staff were friendly and helpful. The rooftop bar and swimming pool were fantastic.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación. Buen servicio. Las condiciones del hotel son muy buenas.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabrielle

Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

MICHEL, North Port

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel and very good customer service
Stayed 3 nights in Aug 2025

10/10 Excellent

Saskia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Ana

Stayed 3 nights in Jul 2025

10/10 Excellent

karine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and close to metro
Stayed 3 nights in Jul 2025

10/10 Excellent

LUIS, kissimmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recommended ,
Stayed 6 nights in Jul 2025

10/10 Excellent

Rowena

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great for family city getaway

Great location, super value and fabulous facilities for the family. Particularly the rooftop pool and bar
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025