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Hotel Emperador

4.0 star property

Photo gallery for Hotel Emperador

Exterior
Porch
Outdoor pool, pool loungers, lifeguards on site
Interior entrance
Outdoor pool, pool loungers, lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Gran Via 53, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

Club Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.2 out of 10
Very good
(27 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon

Habitación Club Pemium balcon

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(188 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

9.6 out of 10
Exceptional
(23 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Single Bed

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4.7 out of 5, Exceptional, 4,843 reviews
The price is AU$275
includes taxes & fees
17 May - 18 May
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About the area

Madrid

A stay at Hotel Emperador places you in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. .This hotel is 0.5 mi (0.7 km) from Puerta del Sol and 0.5 mi (0.8 km) from Plaza Mayor.

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Lope de Vega Theatre - 1 min walk - 0.0 km
  • Plaza de España - Princesa - 1 min walk - 0.1 km
  • Puerta del Sol - 10 min walk - 0.9 km
  • Plaza Mayor - 10 min walk - 0.9 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Carl's Jr - ‬2 min walk
  • ‪Steakburger - ‬1 min walk
  • ‪Oven - ‬1 min walk
  • ‪Hotel Emperador Rooftop Pool - ‬1 min walk

About this property

Hotel Emperador

Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 232 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and a 24-hour front desk. Planning an event in Madrid? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and 11 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 66.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador

Emperador Hotel

Emperador Madrid

Hotel Emperador

Hotel Emperador Madrid

Madrid Emperador Hotel

Hotel Emperador Hotel

Hotel Emperador Madrid

Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1483 out of 2129 reviews
Rating 8 - Good. 461 out of 2129 reviews
Rating 6 - Okay. 122 out of 2129 reviews
Rating 4 - Poor. 35 out of 2129 reviews
Rating 2 - Terrible. 28 out of 2129 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Philip

Business traveller
Liked: Cleanliness
Hotel is very nice and clean. The biggest problem are the walls are extremely thin and guests shout in adjoining rooms until 2am each night. For the price, a quiet night's sleep should be a minimum.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ricardo E

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great quality service, great staff
Stayed 2 nights in Feb 2026

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
Great staff. Very pleasant stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

carlos

Liked: Cleanliness, amenities, property conditions & facilities
It was an excellent choice!! Well located, friendly staff, quiet, restaurant all around. Recommended!!!
Stayed 3 nights in Feb 2026

8/10 Good

Kimberlee

Stayed 2 nights in Feb 2026

10/10 Excellent

Benjamin, Aguadilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! close to everything
Stayed 4 nights in Jan 2026

6/10 Okay

Maria

Stayed 3 nights in Jan 2026

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, and excellent location
Stayed 2 nights in Jan 2026

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean, spacious and gorgeous.
Stayed 3 nights in Feb 2026

8/10 Good

Tisha

Stayed 1 night in Jan 2026

8/10 Good

charlotte

Stayed 1 night in Feb 2026

10/10 Excellent

Layla

Stayed 2 nights in Jan 2026

8/10 Good

Jorge

Stayed 1 night in Jan 2026

6/10 Okay

Maureen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Very good location but rooms aren’t that clean my child had asthma during our stay and I had rashes around my arms my doctor said could be flees or bug bite reaction after I wore the cover up that I placed in the closet.
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA, Miami

Stayed 3 nights in Dec 2025

10/10 Excellent

Safouan, Dubai

Stayed 2 nights in Jan 2026

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes. Very nice staff and clean
Stayed 5 nights in Jan 2026

10/10 Excellent

Dilshad

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love it.. clean and the staff excellent
Stayed 11 nights in Jan 2026

4/10 Poor

Jesus

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room was filthy bathroom full of mildew. Rooms very outdated and smelled musty and dirty. No privacy sign on the door knob. Hotel staff was ok not the friendliest. I wouldn’t stay there again.
Stayed 5 nights in Jan 2026

6/10 Okay

Jenry

Stayed 5 nights in Jan 2026

10/10 Excellent

vittia

Travelled with family
Liked: Cleanliness, property conditions & facilities
El hotel es limpio y en el centro de todo
Stayed 13 nights in Dec 2025

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Easy to go anywhere for shopping, sightseeing, dining etc.
Stayed 3 nights in Dec 2025

10/10 Excellent

felix

Liked: Cleanliness, amenities, property conditions & facilities
mucha atencion limpiza y cortesia
Stayed 21 nights in Dec 2025

10/10 Excellent

Norka Camacho

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love my stay at the hotel
Stayed 5 nights in Dec 2025