Gateway, Marco Polo Hotel

4.0 star property

Photo gallery for Gateway, Marco Polo Hotel

Lobby
1 bedroom, free minibar, in-room safe, desk
Bar (on property)
Breakfast, lunch, dinner served; international cuisine
1 bedroom, free minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View map
13 Canton Road, Harbour City,, Tsim Sha Tsui, Kowloon
  • Harbour City
    ‪1 min walk‬
  • Hong Kong - Macau Ferry Terminal
    ‪5 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪5 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪29 min drive‬

Room options

Superior - City Explorer with Two Octopus Cards

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Superior Suite with The Continental Club Lounge access

  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Club Floor Indulgence Premier Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Premier-City Explorer Two Octopus Cards

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Continental Superior Suite with The Continental Club Lounge Access

  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Deluxe Room

7.4 out of 10
Good
(3 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Superior Room

8.6 out of 10
Excellent
(32 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Club Floor Indulgence - Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Deluxe-City Explorer Two Octopus Cards

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Connecting Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds OR 4 Large Twin Beds

Continental Deluxe Room with The Continental Club Lounge access

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Club Floor Indulgence - Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Similar properties

About the area

Kowloon

With a stay at Gateway, Marco Polo Hotel in Kowloon (Tsim Sha Tsui), you'll be steps from Harbour City and 3 minutes by foot from Victoria Harbour. .This hotel is 0.5 mi (0.9 km) from West Kowloon Cultural District and 0.8 mi (1.3 km) from Tsim Sha Tsui Clock Tower.

What's nearby

  • Harbour City - 1 min walk - 0.0 km
  • Tsim Sha Tsui Star Ferry Pier - 6 min walk - 0.6 km
  • Tsim Sha Tsui Clock Tower - 8 min walk - 0.7 km
  • Hong Kong - Macau Ferry Terminal - 5 min drive - 4.8 km
  • Hong Kong Convention and Exhibition Centre - 5 min drive - 4.5 km

Getting around

  • Hong Kong Tsim Sha Tsui Station - 9 min walk
  • Kowloon Station - 19 min walk
  • Hong Kong International Airport (HKG) - 30 min drive

Restaurants

  • ‪Dalloyau - ‬1 min walk
  • ‪Nara Thai Cuisine - ‬1 min walk
  • ‪agnès b. CAFÉ L.P.G. - ‬2 min walk
  • ‪翡翠拉麵小籠包 - ‬1 min walk
  • ‪麥當勞 - ‬4 min walk

About this property

Gateway, Marco Polo Hotel

Hotel connected to a shopping center in Kowloon with a restaurant
Gateway, Marco Polo Hotel offers 400 air-conditioned accommodations with free minibar items and espresso makers. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Kowloon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Make yourself at home in one of the 400 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and shopping on site. Additional amenities at this hotel include complimentary use of a nearby fitness facility and a banquet hall.
Satisfy your appetite for lunch or dinner at Three on Canton, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Three on Canton - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Be On Canton - This bar specializes in international cuisine. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 261.80 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Be On Canton
  • Three on Canton

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • Lift (83 centimetre wide door)

More

  • 16 floors
  • Banquet hall
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 10 PM must contact this property in advance if they require meal service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 440.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 261.8 per person
  • Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a penalty amount equal to the room rate for 2 night stay.
Please note that children 12 years of age and younger are not permitted on the Continental Club Floor or in the Continental Lounge.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Gateway Marco Polo
Gateway Marco Polo Hotel
Gateway Marco Polo Hotel Kowloon
Gateway Marco Polo Kowloon
Gateway,Hong Kong Hotel Hong Kong
Gateway Hotel (a Member Of Marco Polo Hotels) Hong Kong
Gateway, Marco Polo
Gateway, Marco Polo Hotel Hotel
Gateway, Marco Polo Hotel Kowloon
Gateway, Marco Polo Hotel Hotel Kowloon

Reviews

Gateway, Marco Polo Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 544 out of 1004 reviews
Rating 8 - Good. 353 out of 1004 reviews
Rating 6 - Okay. 63 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Excellent experience from start to finish. Helpful and friendly staff and the comfiest hotel bed I have ever slept in.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Angelo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 4 nights in Jun 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s the first time we’ve stayed at Gateway Marco Polo. The location is good. The bathroom is very spacious. Staff are helpful and friendly. The only thing I do not like is the hairdryer with cord attached to the wall. Most hotels these days are using normal hairdryers especially 4-5 stars hotels.
Stayed 4 nights in May 2025

10/10 Excellent

candace Helena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, big room, excellent service
Stayed 4 nights in May 2025

6/10 Okay

Jose Mari

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Just staying here because of the location. Rooms need renovation. Carpet smells.
Stayed 4 nights in May 2025

10/10 Excellent

Min Sun

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in May 2025

10/10 Excellent

Kotchanipar

Stayed 4 nights in May 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff was helpful. Water by request. Only problem I had was the AC. It was a bit loud and the noise made it tough to sleep at night. Overall good location and friendly staff!
Stayed 3 nights in May 2025

10/10 Excellent

Robert P

Stayed 6 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 8 nights in May 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my hotel room! Very comfortable, quiet, lots of room, clean, and nice. The customer service was amazing with hotel staff offering to get your luggage to your room for you. The location is very convenient for shopping and restaurants in walking distance. The MTR is in walking distance also.
Stayed 5 nights in May 2025

10/10 Excellent

Kiet

Travelled with group
Stayed 1 night in May 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Hong Kong

Very clean, great amenities and facilities, super-friendly and attentive staff.
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Richard

Stayed 3 nights in Apr 2025

8/10 Good

navid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Karson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Apr 2025

10/10 Excellent

BRENDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Hotel correcto. Limpio. Buen servicio. La habitacion deberian hscer una mejora en el mobiliario que ya esta antiguo. Y quitar la alfombra. El resto perfecto. La mejor zona.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Place in TST!

I had an exceptional stay at Gateway Hotel in Hong Kong! From the moment I arrived, the service was warm, professional, and attentive. The staff went above and beyond to ensure every detail of my stay was perfect. The location is unbeatable—right in the heart of Tsim Sha Tsui, with easy access to Harbour City shopping mall and the Star Ferry. My room was spacious, modern, and impeccably clean, with all the amenities I could ask for. I especially appreciated the comfortable bed, high-speed Wi-Fi, and thoughtful touches like the complimentary mini-bar. Breakfast at the hotel was another highlight—delicious, with a wide variety of both Western and Asian options. Gateway Hotel strikes the perfect balance between comfort, luxury, and convenience. Whether you’re traveling for business or leisure, this hotel delivers an outstanding experience. I will definitely be back!
Stayed 1 night in Apr 2025

8/10 Good

David

Stayed 1 night in Apr 2025

4/10 Poor

Wayne, New Hyde Park

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Conveniently located with excellent staff service. However, the hotel room is dated and requires update.
Stayed 11 nights in Mar 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Mar 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Club Lounge

Great service in the Club Lounge. My gripe is hotel was hard to locate initially and hard for drop offs.
Stayed 3 nights in Dec 2024

8/10 Good

Viwan, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good reputation and they still keep up the standard
Stayed 5 nights in Mar 2025