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The Royal Highland Hotel

3.0 star property

Photo gallery for The Royal Highland Hotel

Lobby
Classic Double or Twin Room
Lobby lounge
Room amenity
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available
  • Laundry

Explore the area

View map
Station Square, Academy Street, Inverness, Scotland, IV1 1LG
  • Place, Inverness Castle
    ‪6 min walk‬
  • Place, Inverness Cathedral
    ‪8 min walk‬
  • Place, Eden Court Theatre
    ‪11 min walk‬
  • Airport, Inverness (INV)
    ‪13 min drive‬

Room options

View all photos for Classic Double or Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Classic Double or Twin Room

8.0 out of 10
Very good
(70 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Cozy Single Room

Cozy Single Room

Cozy Single Room

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Cozy Double/Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Cozy Double/Twin Room

7.2 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

In-room safe, desk, blackout curtains, iron/ironing board

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

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Exterior

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About the area

Inverness

With a stay at The Royal Highland Hotel, you'll be centrally located in Inverness, steps from Eastgate Shopping Centre and Victorian Market. .This eco-certified hotel is 0.8 mi (1.3 km) from Inverness Cathedral and 0.8 mi (1.4 km) from Inverness Castle.

What's nearby

  • Victorian Market - 1 min walk - 0.2 km
  • Eastgate Shopping Centre - 3 min walk - 0.3 km
  • Inverness Castle - 6 min walk - 0.5 km
  • Inverness Cathedral - 8 min walk - 0.7 km
  • Eden Court Theatre - 11 min walk - 1.0 km

Getting around

  • Inverness Station - 5 min walk
  • Inverness (INV) - 12 min drive

Restaurants

  • ‪Cafe De Paulo - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪The Tooth & Claw - ‬1 min walk
  • ‪Scotch & Rye - ‬2 min walk
  • ‪Moonshine Inverness - ‬2 min walk

About this property

The Royal Highland Hotel

Eco-certified hotel with a 24-hour front desk and a coffee shop
The Royal Highland Hotel offers 84 accommodations with safes and coffee/tea makers. Plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Inverness hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 84 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided once per stay.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional amenities at this hotel include a banquet hall and a vending machine.
Stop by the hotel's restaurant, Ash Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Ash Restaurant - This restaurant serves lunch and dinner.
Gallery Cafe - Onsite café.
ASH BAR - Onsite bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 9 per day)
  • Limo/town car service
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 9.50 to 16.50 for adults and GBP 5 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ASH BAR
  • Ash Restaurant
  • Gallery Cafe

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per stay

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 9.50 to 16.50 for adults, and GBP 5 to 10 for children
  • Offsite parking fee: GBP 9 per day (0.01 mi away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Royal Highland
Royal Highland
Royal Highland Hotel
Royal Highland Hotel Inverness
Royal Highland Inverness
The Royal Highland Hotel Hotel
The Royal Highland Hotel Inverness
The Royal Highland Hotel Hotel Inverness

The Royal Highland Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 417 out of 1017 reviews
Rating 8 - Good. 322 out of 1017 reviews
Rating 6 - Okay. 174 out of 1017 reviews
Rating 4 - Poor. 66 out of 1017 reviews
Rating 2 - Terrible. 38 out of 1017 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Made a mistake on the date while booking. Locked in—asked hotel and Expedia for mercy….no mercy offered.
Stayed 1 night in Jun 2025

4/10 Poor

Nairn

Stayed 1 night in Jun 2025

6/10 Okay

Alice

Travelled with partner
Disliked: Cleanliness, amenities
The elevator did not work. I have to bring my luggage downstairs. Location was convenient right next to train station Taxi stand right outside.
Stayed 1 night in Jun 2025

10/10 Excellent

ANDREW

Stayed 1 night in Jun 2025

10/10 Excellent

darren

Travelled with partner
Liked: Amenities, property conditions & facilities
Reception staff were pleaant enough, but seemed very distracted
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building! Staff was helpful and friendly, food in the restaurant and the service was great. Walking down the grand staircase is special!
Stayed 2 nights in Jun 2025

10/10 Excellent

Melony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little bit of an issue but otherwise everything else was great
Stayed 3 nights in Jun 2025

6/10 Okay

Ziqian

Travelled with partner
Disliked: Property conditions & facilities
Convenient location. Some rooms face directly into the train station. Facilities functional but don’t look too closely.
Stayed 1 night in Jun 2025

6/10 Okay

Janette

Travelled with partner
Liked: Cleanliness
Hotel is ok for an overnight stay and due to its proximity to the train and bus stations is well placed. However the furniture in our room was in poor condition and the cooked breakfast was not good value. In general it all felt a bit sad. Possibly stay at Premier Inn or similar next time.
Stayed 1 night in Jun 2025

6/10 Okay

Mrs E, Epsom

Travelled with partner
Liked: Cleanliness
Clean classic hotel. A bit pricey and breakfast is extra. Receptionist polite but didn't give a warm Scottish welcome. Large comfy beds ensure a great night's sleep. UHT milk (but no chiller in room so have to accept this) and only enough tea/coffee for 2 cups each per night. Limited beverage selection with only tea/coffee. No hot chocolate nor fruit teas. Fab location if you're travelling by train as right next door to station.
Stayed 1 night in Jun 2025

8/10 Good

Agatha

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely centrally located property conveniently located next door to the train station. Suffered from a broken elevator for the duration of our stay, which was tremendously inconvenient.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had lifts!
Stayed 2 nights in Jun 2025

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This once grand railway hotel is in poor and tired condition. Very overpriced
Stayed 1 night in May 2025

6/10 Okay

Austin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location is good but seemed like there was a lot of neglect for the rooms and amenities. Elevator was broken, rooms seemed dingy, parking was confusing and not much of it.
Stayed 1 night in May 2025

4/10 Poor

Michael

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Sue

Disliked: Staff & service, property conditions & facilities

Dreadful, particularly at the cost!

I paid nearly £300 for a one night stay (more than I usually pay in the City of London) because it is right next door to the railway station and we were catching a train to Edinburgh early the following morning. I checked that it had a lift as we were travelling for 3 weeks hiking and camping as well as visiting cities so would have heavy cases to manoeuvre. The most positive word I can use to describe the member of staff who checked us in is ‘disinterested’ and It was only when I asked how to find the lift that he said that the lift was broken and that we should use the stairs. No offer of help was made even though my husband and I are obviously older, I had to ask for it. He said he would bring the bags up at some point. As we were leaving our room 30 minutes later we met him on the landing, he just put the bags down where he was, turned around and went back downstairs without a word. The corridor outside our room was being used as a store for linen bags. When we arrived they were all closed up but by the time we went down for breakfast they had all been opened up for the housekeeping staff to use. The corridor itself was in a very poor state. The room was clean, but very dated and the paintwork in the bathroom definitely needed some work. I’m not sure if health & safety law is the same in Scotland as in England but if it is, the bathroom blind in the bathroom is illegal as it doesn’t have a chain safety clip fitted.
Stayed 1 night in May 2025

2/10 Terrible

Amy

Travelled with partner
Disliked: Cleanliness, amenities
The outside of the property is all worn and looks very run down. When given our first room it was on the 3rd floor with the lift been broken. Got to the room and it was freezing the window was drafty and the walls were all cracked the shower was mouldy and did not even have a shower. When I phoned to change rooms the woman was so nice and said we would be moved to a better room when we got back from being out. I then got a phone call from another woman on reception telling us to get back now to sort it out before letting me speak she ended the phone on me which is very rude . When we got back she said we should have told her instead of phoning to complain. Our second room was not much better still drafty window and bathroom had cracked tiles and was mouldy in parts too. Only good thing was the dinner staff were very nice and we had no issues there. Over all stay was awful and ruined our time away now understand why people say you should read reviews before staying places.
Stayed 1 night in May 2025

8/10 Good

Meryl

Travelled with partner
Liked: Cleanliness, amenities
Our room exceeded out expectations with a kitchen and huge bedroom. The washing machine a great perk as we have been traveling by tandem. Restaurant expensive but the food and portions were good. Staff responsive and efficient.
Stayed 2 nights in May 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, and easy walking to most restaurants and shops.
Stayed 3 nights in May 2025

8/10 Good

Lori-Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A ROYAL Location

We selected this property due to its location to the train station. Close to everything we wanted to see and do. The breakfast was wonderful. We had one dinner at the hotel and it was excellent. I would have rated the entire property excellent except the lift wasn’t working and we climbed a lot of stairs with luggage. Other than that - I’d stay again
Stayed 2 nights in May 2025

6/10 Okay

Bernadette

Travelled with partner
Liked: Cleanliness, amenities
Perfect location.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Stayed 1 night in May 2025

6/10 Okay

TIM

Liked: Cleanliness
Disliked: Property conditions & facilities
Third floor a bit run down
Stayed 1 night in May 2025

10/10 Excellent

Tom Van

Liked: Amenities
Convenient location next to the train station. Room was tidy. Double bed is awfully small for two people, but we made do. Really our only complaint is that the room was hot and hard to get comfortable.
Stayed 1 night in May 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025