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Mercure Inverness Hotel

4.0 star property

Photo gallery for Mercure Inverness Hotel

Breakfast, lunch and dinner served
Eco-friendly toiletries, hair dryer, towels
Breakfast, lunch and dinner served
Exterior
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
Church Street, Inverness, Scotland, IV1 1DX
  • Place, Inverness Castle
    ‪4 min walk‬
  • Place, Inverness Cathedral
    ‪7 min walk‬
  • Place, Eden Court Theatre
    ‪10 min walk‬
  • Airport, Inverness (INV)
    ‪13 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

8.4 out of 10
Very good
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

7.2 out of 10
Good
(16 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

8.4 out of 10
Very good
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Columba Hotel Inverness by Compass Hospitality

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.8 out of 5, Good, 1,003 reviews
The price is AU$119
includes taxes & fees
26 Oct - 27 Oct
Columba Hotel Inverness by Compass Hospitality

About the area

Inverness

With a stay at Mercure Inverness Hotel in Inverness (Inverness City Centre), you'll be within a 10-minute walk of Inverness Castle and Victorian Market. .This hotel is 0.2 mi (0.4 km) from Eastgate Shopping Centre and 0.6 mi (0.9 km) from Merkinch Local Nature Reserve.

What's nearby

  • Victorian Market - 1 min walk - 0.0 km
  • Eastgate Shopping Centre - 3 min walk - 0.3 km
  • Inverness Castle - 4 min walk - 0.4 km
  • Inverness Cathedral - 7 min walk - 0.6 km
  • Eden Court Theatre - 10 min walk - 0.9 km

Getting around

  • Inverness Station - 6 min walk
  • Inverness (INV) - 18 min drive

Restaurants

  • ‪Johnny Foxes - ‬2 min walk
  • ‪Hootananny - ‬1 min walk
  • ‪Highlander - ‬1 min walk
  • ‪Cafe De Paulo - ‬2 min walk
  • ‪The Gellions - ‬2 min walk

About this property

Mercure Inverness Hotel

Hotel with a restaurant, a short walk to Inverness Castle
Mercure Inverness Hotel offers 121 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 121 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, 33 Church St Brasserie, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
33 Church St Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 350 out of 1017 reviews
Rating 8 - Good. 363 out of 1017 reviews
Rating 6 - Okay. 169 out of 1017 reviews
Rating 4 - Poor. 89 out of 1017 reviews
Rating 2 - Terrible. 46 out of 1017 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

James

Stayed 1 night in Jun 2025

4/10 Poor

James

Stayed 1 night in Jun 2025

6/10 Okay

Patti

Travelled with family
The size was nice. For 2 people- 1 set of towels, no one at checkout, older building
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Jun 2025

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, bed was comfy, shower had good pressure, breakfast was buffet style. Parking is limited, but manageable. Great location for walking the city.
Stayed 1 night in Jun 2025

6/10 Okay

Valence

Liked: Cleanliness, property conditions & facilities
Location was great Room is a bit small
Stayed 3 nights in Jun 2025

8/10 Good

Brian

Stayed 1 night in Jun 2025

6/10 Okay

Samantha, atlanta

Travelled with group
Liked: Cleanliness
Great location. Looks old and staff were not as welcoming as other places we stayed in Scotland.
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Stayed 3 nights in May 2025

10/10 Excellent

EDITH

Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfortable and pleasant stay. However, overall, building along with rooms need to be renovated as its age and clear signs of deterioration could easily be seen.
Stayed 1 night in May 2025

4/10 Poor

Graeme

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel is ok, very noisy at a weekend, do t forget your earplugs, rooms are dated and the car parrk has no signage to tell you to pay at reception, i got stung for 24 quid to park overnight, without any refund from reception.
Stayed 1 night in May 2025

8/10 Good

william

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well situated in centre of Inverness, compact room has bed access from one side only and overlooking the street it’s noisy at night. Staff were friendly and efficient.
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Inverness trip

Poor lighting in the room. No air conditioning. Reception not always helpful. Taxi from dedicated phone line did not arrive.
Stayed 5 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly

Stayed 1 night in May 2025

8/10 Good

Joseph, Ellijay

Travelled with family
Liked: Cleanliness, staff & service
Parking down below across from the river below the hotel was easy to access; hotel itself is central to downtown with easy walk to most things. Lobby claimed 24 hour bar, but not really true, the bar closes and they ask you to sit in the main lobby but you could still get a late night drink. Hotel is a bit dated, rooms (if not on river side) on weekends are LOUD - air is by opening the window so this does not help (no air conditioning). Beds felt more like a cot on wheels than actual bed; NO side table plugs (so if you travel with a CPAP or simply charge on a night table this is an issue). Overall room and hotel was clean, staff (especially front desk) very helpful and friendly but property shows some wear and tear, but I would recommend for Inverness for the price and location.
Stayed 2 nights in May 2025

2/10 Terrible

Thomas

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The towels were not replaced from previous guest. They brought us new ones and said previous guest did not stay. When we came back later we realized the garbage cans were full of trash and the room needed to vacuumed. Very disappointed and when brought it up to the front desk in the morning was instructed to contact expedia for a refund.
Stayed 1 night in May 2025

8/10 Good

Judith

Liked: Cleanliness, property conditions & facilities
Stay was just ok. Room had no air conditioning, no fridge and staff were not overly helpful or friendly. I received an email from hotel 2 days prior to check in asking if I would like to upgrade room for a small extra fee if upgrade was available. I selected yes. On arrival staff had no idea what I was talking about and said the only upgrade they could offer me was for a smaller room.
Stayed 3 nights in May 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
It was fine. No air conditioning or fan didn't make sleeping that pleasant. Breakfast was good one morning and not good the next. Location was great for restaurants.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice view

The surly receptionist gave the wrong room. We paid for a double room with a river view—what we were given was a room on the first floor facing an alley—and it was not even a double room. Almost $400 a night and that was beyond unacceptable. My spouse went and spoke to management and they eventually agreed to give us the room that we sought and paid for; a double room with a river view. The check-in experience was the worst I’ve ever experienced in 30+ years of travel. Rude receptionist was taunting me to prove that I purchased the river view room. After we got the correct room the experience at the hotel increased.
Stayed 2 nights in May 2025

8/10 Good

Joanne

Liked: Amenities
Lovely
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wai Man

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and comfortable room with view of the river
Stayed 1 night in Apr 2025