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Mercure Inverness Hotel

4.0 star property

Photo gallery for Mercure Inverness Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Eco-friendly toiletries, hair dryer, towels
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View map
Church Street, Inverness, Scotland, IV1 1DX
  • Place, Inverness Castle
    ‪4 min walk‬
  • Place, Inverness Cathedral
    ‪7 min walk‬
  • Place, Eden Court Theatre
    ‪10 min walk‬
  • Airport, Inverness (INV)
    ‪13 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

8.4 out of 10
Very good
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(27 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

7.4 out of 10
Good
(19 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

8.8 out of 10
Excellent
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

8.2 out of 10
Very good
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Inverness

With a stay at Mercure Inverness Hotel in Inverness (Inverness City Centre), you'll be within a 10-minute walk of Inverness Castle and Victorian Market. .This hotel is 0.2 mi (0.4 km) from Eastgate Shopping Centre and 0.6 mi (0.9 km) from Merkinch Local Nature Reserve.

What's nearby

  • Victorian Market - 1 min walk - 0.0 km
  • Eastgate Shopping Centre - 3 min walk - 0.3 km
  • Inverness Castle - 4 min walk - 0.4 km
  • Inverness Cathedral - 7 min walk - 0.6 km
  • Eden Court Theatre - 10 min walk - 0.9 km

Getting around

  • Inverness Station - 6 min walk
  • Inverness (INV) - 18 min drive

Restaurants

  • ‪Johnny Foxes - ‬2 min walk
  • ‪Hootananny - ‬1 min walk
  • ‪Cafe De Paulo - ‬2 min walk
  • ‪Highlander - ‬1 min walk
  • ‪The Gellions - ‬2 min walk

About this property

Mercure Inverness Hotel

Hotel with a restaurant, 7-minute walk to Inverness Castle
Mercure Inverness Hotel offers 121 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 121 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and discounted use of a nearby fitness facility.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, 33 Church St Brasserie, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
33 Church St Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 344 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Greg

Liked: Cleanliness, staff & service
The staff were very friendly and helpful and the interior was in good shape. The exterior looked quite shabby and maybe needs some work. The room was comfortable but very noisy indeed (a Sunday night) as it overlooked a street with late bars and music venues. The internet coverage in the room was patchy. Water pressure in the shower (3rd floor) was very weak. Quite likely there are other rooms without these issues. Parking was 15 pounds a night (not included in the expedia booking and if it was advertised I didn't see the notice). Mercure is generally good and I'll stay with them again but probably not in the Inverness Mercure.
Stayed 1 night in Aug 2025

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay for a few nights. Excellent location in relation to any tours going on (don't have to walk far). The staff was very nice. Word to the wise about onsite parking - do not feed the meter in the lot. Just go to reception, you will pay there. That would be the only piece of advice I would give others and the hotel, is to make that more clear.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Good onsite bar and restaurant. Very conveniently located.
Stayed 1 night in Aug 2025

6/10 Okay

Chris

Stayed 2 nights in Aug 2025

6/10 Okay

Howard

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Michael

Disliked: Property conditions & facilities

Very very very poor value

First, I get that August in Scotland is expensive. Everywhere. But a down at the heel Travelodge is a more attractive and charming lodging than this travesty of a hotel. Terribly stained rugs throughout the property. Lifeless, corporate decor. Decent but overburdened staff. Room had a comfortable bed and good bedding but all else was concrete block walls covered by decaying paper, a few wall stains, exposed piping, dirty windows. Pathetic value for nearly 200 quid. The French corporate owners should be ashamed of themselves pawning off this aging relic on tourists at extortionate rates.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is right near the train station and taxi stands. Also near McGregor’s for traditional music and great F&C. Also get a proper scone and proper tea and cafe across the street.
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were friendly and the room was great. Had hot water in the shower.
Stayed 3 nights in Jul 2025

8/10 Good

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Fran

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Marilyn A

Bar /food area was pleasant. Staff were very nice. Bed was excellent.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service
We stayed there at a particularly hot period. As the building has no air conditioning, the windows had to stay open. Our room was opposite the main street and the noise from outside goes into the early hours of the morning. Earplugs were required. No fridge or safe was provided in the room. The hotel is in a great location within walking distance of many restaurants and shops. The car park was large enough for us to always get a paid parking spot.
Stayed 3 nights in Jul 2025

4/10 Poor

Graeme

Stayed 1 night in Jul 2025

10/10 Excellent

Véronique

Stayed 1 night in Jul 2025

8/10 Good

Angela

Stayed 1 night in Jul 2025

10/10 Excellent

Mathieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jolie chambre confortable rénovée récemment. Séjour agréable.
Stayed 3 nights in Jul 2025

8/10 Good

Pedro

Travelled with family
Liked: Cleanliness, room comfort

Excellent location, alright overall

Check-in was extremely slow and not very friendly. Location is excellent - walking from the rail station. The room is good if you’re facing the river as there’s virtually no noise but it has no air con, you need to request a fan, hence it was a bit hot during the night ( it’s summer). Breakfast caters for gluten and lactose intolerant but overall could be better.
Stayed 1 night in Jul 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Near train station.
Stayed 1 night in Jul 2025

6/10 Okay

Winifred Mary E

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Double bed was against wall. Only one chair. Notice in bathroom saying floor and shower get slippery when wet, but you had to ask for a mat - presumably once you had fallen!!! no handrail in shower area.
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice hotel.
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Very hot on a hot day.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Shabby

Tired. Old. Shabby. Definitely close to the train station and the tourist strip.
Stayed 1 night in Jul 2025

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, great location, had some issue with hot water in the bathroom. We were told afterwards that there is trick to make the hot water appear but were not told at check-in so we were not able to shower… Nice breakfast and very nice staff
Stayed 1 night in Jul 2025

8/10 Good

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying in city center Inverness.

The staff at this hotel are amazing-every one of them! The hotel is noisy. I moved to the river side on the third day. Lots of partying out side, very loud, most nights till 2 a.m. The rooms have been redone but are small. The river view is lovely. I was hoping for a quieter place. But the advantage of being in the heart of the city was great. I could walk to anything.
Stayed 7 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
location
Stayed 2 nights in Jul 2025