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Family owned denoperated. They go out of their way to accommodate. It's my second time staying there and I will always stay there when I am in that area. Cute little pool right next to the bay And I usually get the pool all to myself.

The pond at the waterfall was incredible! While swimming in the pond, the perspective of the surrounding beauty of the trees and sky felt like paradise. Would return for sure.

Check in was Great! Surrounding area needs an update and hotel under renovation which it needs. But overall a positive experience.

The Royal Palms was very comfortable. We especially enjoyed relaxing on the patio with a view of the amazing palm trees. Laurel was a great host! She provided us with items if we were missing anything in the suite and welcomed us to use the ice and filtered water from her outdoor fridge. We were delighted with the attractive and delicious fruit tray that was on the table when we arrived. We would highly recommend a stay at The Royal Palms.

This property strikes a rare balance: reasonably priced, well-located, and thoughtfully maintained without excess or pretense.The views are lush, the space immaculately clean, and the hosts both warm and unobtrusive. Practical touches such as on-site laundry, overhead fans, and a Sleep Number bed (more curiosity than necessity) made for an easy stay. Nighttime breezes kept the temperature comfortable.We had no issues with bugs — just a few charming geckos lingering outside. The only real misstep was the futon, which was all but unusable as seating.As a base for daily excursions, it was ideal. The experience was seamless, understated, and quietly memorable.

I like this property because the worker very helpful. Nice and guiet place. Easy parking area.close to store and restaurant also not far from the hilo international airport.