Encanto golf resorts

from the host to the bartender to the bellhops, the staff was amazing. so friendly and they went above and beyond for my boyfriend and I. will definitely come back and recommend!

There was no water in the morning of May 13th to bath with.

We stayed there twice, a week apart on our way to and from California. The hotel was disgusting. The rooms smelled of stale coffee, the bathroom grout was full of mold. The ice machine can’t have been cleaned ever because we were pulling out cubes filled with black mold and sludge. The breakfast wasn’t any better. The scrambled eggs were burnt and wet. There was a puddle of condensation at the bottom of the eggs… plus the turkey sausage was so dry the skin was pulling from the meat and it tasted like it was about to go rancid. Very poor quality hotel. No interest in ever visiting again. Yuck!

The hotel spa is relaxing. Moon is a fantastic massage therapist, and her cupping technique was amazing. The resort charges random fees, like a $25 resort fee (for water and coffee in the room, which is ridiculous). The Spa automatically adds a 20% gratuity to your bill, plus a $7 service fee. I would not stay here again because of all the random fees the resort adds on - completely unnecessary, and the restaurants are over-priced.

Bar is good

While the resort itself is awesome with good and friendly staff, the state of the shower in our room was the worst I've ever seen. Mold in every single corner that could have at least been partially removed with a wipe. I was certain I would have been able to remove some of it with a swipe of a towel (which, I did not, because that's gross). For nearly $400 a night, this is unacceptable. It was also very difficult to locate areas where we could fill our water bottles, which is a necessity in the heat. I know people are coming mainly for the resort itself, but the quality of the stay could be significantly improved.