The Clarendon Hotel & Spa, BW Signature Collection

3.5 star property

Photo gallery for The Clarendon Hotel & Spa, BW Signature Collection

Restaurant
Terrace/patio
Restaurant
Exterior
Front of property – evening/night

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included

Explore the area

View map
401 W Clarendon Avenue, Phoenix, AZ, 85013
  • Place, Saint Joseph's Hospital and Medical Center
    ‪10 min walk‬
  • Place, Barrow Neurological Institute
    ‪17 min walk‬
  • Place, Encanto Park
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Living Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Living Room)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Phoenix

A stay at The Clarendon Hotel & Spa, BW Signature Collection places you in the heart of Phoenix, within a 5-minute drive of Saint Joseph's Hospital and Medical Center and VA Hospital & Medical Center. .This spa hotel is 2.2 mi (3.6 km) from Phoenix Indian Medical Center and 3 mi (4.9 km) from Phoenix Children's Hospital.

What's nearby

  • Saint Joseph's Hospital and Medical Center - 10 min walk - 0.9 km
  • Steele Indian School Park - 10 min walk - 0.9 km
  • Barrow Neurological Institute - 17 min walk - 1.5 km
  • Encanto Park - 3 min drive - 2.3 km
  • Heard Museum - 4 min drive - 3.0 km

Getting around

  • Indian School - Central Station - 10 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Salad And Go - ‬12 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Taco Bell - ‬9 min walk
  • ‪7 Leaves Cafe - ‬10 min walk

About this property

The Clarendon Hotel & Spa, BW Signature Collection

Art Deco hotel with a full-service spa, near Saint Joseph's Hospital and Medical Center
The Clarendon Hotel & Spa, BW Signature Collection offers 105 accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters. 42-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Stay in one of 105 guestrooms featuring Smart televisions. Your memory foam bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Pied Piper serving guests of The Clarendon Hotel & Spa, BW Signature Collection. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:00 AM.
Pied Piper - Onsite bistro.
Pied Piper - This bar serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pied Piper
  • Pied Piper

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 39.58 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Clarendon Hotel
Clarendon Hotel Phoenix
Clarendon Phoenix
Hotel Clarendon
The Clarendon And Spa Phoenix
The Clarendon Hotel and Spa Hotel
The Clarendon Hotel and Spa Phoenix
The Clarendon Hotel Spa by GreenTree
The Clarendon Hotel and Spa Hotel Phoenix

The Clarendon Hotel & Spa, BW Signature Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 124 out of 304 reviews
Rating 8 - Good. 45 out of 304 reviews
Rating 6 - Okay. 65 out of 304 reviews
Rating 4 - Poor. 33 out of 304 reviews
Rating 2 - Terrible. 37 out of 304 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, staff & service
Unfortunately the spa & restaurant was under renovations when I stayed at the hotel. Staff was great but was disappointed I was not informed of the closures when I booked.
Stayed 1 night in Nov 2025

6/10 Okay

Efrén

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
The bar and restaurant was closed and then the pool was closed the following day. The bed was pretty comfortable but the pillows were super hard and lumpy.
Stayed 1 night in Nov 2025

8/10 Good

Cathryn

Stayed 2 nights in Nov 2025

4/10 Poor

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel was not up to the standards of the pictures. The bed smelled like bleach and was extremely uncomfortable. The bathroom smelled like mildew. The room was 60 degrees and never warmed up past 62 despite turning the heat to 70.
Stayed 2 nights in Nov 2025

10/10 Excellent

Britney

Liked: Cleanliness
Nice environment
Stayed 1 night in Nov 2025

6/10 Okay

Cecilia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was ok. But its was very disappointing that the property was under construction.
Stayed 2 nights in Nov 2025

8/10 Good

Jacob Michael

Stayed 6 nights in Oct 2025

8/10 Good

Eryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I appreciated the security guard walking around in the parking area - increased safety. Pool area was too cute w/ cabanas, lounge chairs, etc... & they have a 50 person hot tub! Decor is fun and simple... love the suite w/ a bedroom separate from sitting area. :)
Stayed 1 night in Oct 2025

6/10 Okay

Donna

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
2 rooms, front very echoey and sofa very uncomfortable. Beds ok, 1 soft, 1 firm.
Stayed 1 night in Nov 2025

8/10 Good

Jada

Stayed 1 night in Oct 2025

10/10 Excellent

Cyrus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean room, also pretty spacious for 2 guest. Awesome pool with good music and nice lights. Really lay back and chill place that I would definitely stay at again!
Stayed 2 nights in Oct 2025

8/10 Good

Raul

Stayed 4 nights in Oct 2025

4/10 Poor

Anthony

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No secured parking
Stayed 1 night in Oct 2025

4/10 Poor

Phillip

Stayed 1 night in Oct 2025

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, got a great rest. Fun hotel with cool crowd
Stayed 1 night in Oct 2025

4/10 Poor

Jim

Disliked: Amenities, property conditions & facilities
There was no mention of this on their website when i boked just a week ahead. No restaurant, no bar no pool bar. The signs said "Closed for the Summer". So they had plenty of time to update the website. And by the way Summer was over a month ago. And why do you close a pool in the summer in Phoenix? Beds being moved i and out of the facility both days clogging the halls. Workers talking oud in the hallways. Construction going on incessantly. There was a lamp in my room that would strobe randomly throughout the night even when turned off. Continental breakfast was minimal. Bed must have been switched out because it was comfortable. All drains drained so that was good. Appeared clean and kept up. The best thing about the stay was that you were provided with free bottled water.
Stayed 2 nights in Oct 2025

10/10 Excellent

Benai

Liked: Cleanliness, amenities, property conditions & facilities
Loved having the pool area all to myself
Stayed 2 nights in Aug 2025

10/10 Excellent

Gwendolyn, Bailey

Liked: Cleanliness, amenities, property conditions & facilities
I stay every time I’m in Phoenix. Staff is amazing. Love the vibe. Rooms clean and spacious. Great pool. The only bummer this time was that restaurant was closed - a restaurant is a must for me.
Stayed 3 nights in Oct 2025

6/10 Okay

Michelle

Liked: Staff & service
Staff was courteous, room needed some maintenance. TP holder falling off, door lock plate fell off, duvet was dirty, hair in the shower. Bar, restaurant and roof top under maintenance. For the price It was worth it, quiet, and the bed was extremely comfortable and A.C top notch. We were there for husband's cancer surgery the following day, close proximity to hospital. Make sure you lock your vehicle. Seen someone trying to get into cars in the lot at 5 a.m.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, clean pool and area
Stayed 1 night in Oct 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

8/10 Good

Cecilia

Stayed 1 night in Oct 2025

4/10 Poor

Gwenn

Stayed 4 nights in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Alexander

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025