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Staff were great - very helpful, accommodating and able to assist with all my queries. Really made my stay as comfortable as possible. Thank you guys, (especially for allowing for an early check in - Simran was fantastic)

Staff was very helpful and friendly

The staff here were amazing. Every member of staff we met or spoke to were excellent, friendly and helpful. In particular, I’d like to highlight Joanne and Roman in the Club Lounge for their excellent service. We had a suite with a balcony which was excellent, comfortable and very well equipped. The view over Darling Harbour was fantastic. The hotel put an extra bed in for my son in advance. The bathroom was huge - with two sinks, a large bath and a separate walk-in shower. It was cleaned daily and restocked with still water. There was a Nespresso coffee machine, a fridge with mini bar, a safe, an iron & ironing board and plenty of towels and toiletries. The hotel is right next to a main road and so there is some extra noise when you open the door to the balcony, but no more than you expect from any city centre hotel. The location is perfect for walking to all the main sights and attractions, but taxis or Ubers are always available out front. I highly recommend this hotel.

Great staff, spacious rooms in a good location close to great restaurants; Darling Harbour and the Capitol Theater. We have stayed here several times and will be back.

Had a great view, close to public transportation, and everyone was friendly and helpful!

Room was spacious, quiets and we had great views, being in level 27. Breakfast buffet was tastefully done, with Asian options and coofee was grt too. Convenient location to transport. Pillows were not too great though, a bit flat.